Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- |
- SKU:
- 5964014
Customer reviews
Rating 4.4 out of 5 stars with 2687 reviews
(2,687 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Gets the job done
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a lot of noise but washes the clothes. Thx
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible again I have Best Buy house brands ans gave another chance and they let me know they don’t care about service or anything to help keep peace of mind Loud and doesn’t work well
No, I would not recommend this to a friendRated 3 out of 5 stars
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about the dryer. Some items still had to be hung up to dry or dried multiple times. Again, I love Best Buy, but their appliance brands still need work.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not the greatest
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer works, but it takes a long time to dry your clothes. You can only dry really small loads otherwise you have to dry 2 or 3 times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you've encountered with drying efficiency, especially when handling larger loads.
Your input is invaluable to us as we continuously strive to improve our products. We recommend ensuring that the dryer is not overloaded, as this can impact drying performance. Additionally, utilizing the Sensor Dry feature can help optimize drying times by automatically adjusting based on moisture levels.
If you continue to experience difficulties, please reach out to our customer support team for further assistance. We appreciate your support and hope to resolve this issue to enhance your experience with our appliances.
Rated 2 out of 5 stars
Open box dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs and we don’t have to go to the local laundromat anymore. I understand that I bought a dryer that was in fair condition, but it was dirty inside. It had obviously been used for a while. There was lint coming out of the back. We had to change the direction the dryer door opened. When we got the two pieces apart, there was even lint between them. For $400 I expected it to at least be clean. The hassle of loading it back into my vehicle and getting to the store was not worth a return.
No, I would not recommend this to a friendRated 3 out of 5 stars
white
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i still dont know how i to work my dryer my clothes wet some cycle dryer then three times
No, I would not recommend this to a friendRated 2 out of 5 stars
Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered my daughters dryer, she did not have a vent in her new home. They did not leave the connection hose or connectors for her. So, she had to purchase those on her own!!! She also received a new washer that day. Today I found out it has a dent on the side!!! What the heck is going on??? I purchased a new washer, not a dented one!! I have never had a problem before now. Mine was delivered & installed without any problems. By the way, it was delivered on Christmas Eve.
No, I would not recommend this to a friendRated 3 out of 5 stars
Slow to dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if the vent is clogged or what is going on but it doesn't seem to dry clothes very well in the first cycle. Otherwise, I have no complaints.
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
Junck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work ( no heat) day one have to call best buy and see if thay can replace it or fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the product didn't work as expected from day one. It's good to know that you're reaching out to Best Buy for a replacement or fix. Your experience is important to us, and we appreciate your patience as you get this resolved.
- Carl | Insignia Products
Rated 2 out of 5 stars
drying time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after using several different drying cycles none seem to get my clothes completely dry in the cycle time even when I can manually set the time it is taking well over an hour to dry my clothes. I would not recommend this dryer to anyone. has anyone else had this problem
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I understand how inconvenient this most be for you. However, this could be a non-intended behavior from the unit itself. Please, give us a call at 877-467-4289 for further orientation and troubleshooting on this case.
Charles V. - Insignia Support
Rated 3 out of 5 stars
Needs improvements
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one repair and one replacement doing better, nice tub size
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice features but a tad disappointing. Takes 2-3 cycles to get load dry and I’m not overloading it. Strongly considered returning it for a better machine.
No, I would not recommend this to a friendRated 3 out of 5 stars
Could be bettrr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think I’d recommend this dryer as it doesn’t dry the load completely. I usually have to run it a second time
No, I would not recommend this to a friendRated 3 out of 5 stars
A Little Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not dry very well if there is a more than medium load. Extra dry cycle may be required. Noisy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 6.7 Cu. Ft. 10-Cycle Electric Dryer. I understand it doesn't dry well when you have more than a medium load and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Decent Dryer for the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The aesthetic is nice but it's capabilities are pretty subpar. Sometimes I have to heat things twice. I'd recommend doing a step up for sure.
No, I would not recommend this to a friend- Cons mentioned:Interior light
Rated 2 out of 5 stars
Would not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ok but did not like the fact that there is no light inside
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Clothes Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long drying time. It's a bargain though so good with the bad. Works great it is just not super speedy at drying even on the hottest setting.
I would recommend this to a friendRated 3 out of 5 stars
Is loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer works but is loud and after awhile the clothes will still be damp but it will shoot out cool air instead of hot. Disappointed in the dryer over all
No, I would not recommend this to a friendRated 1 out of 5 stars
Scraped up arms!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing that is poor on this dryer is when my wife goes to put items in and out she bumps the edge, and it scrapes her skin up terrible each time, and it could have been solved if they put the rubber gasket on the dryer opening and not on the door poor design!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We are sorry to hear about the issue with the dryer design causing discomfort. Your comments are important to us, and we will take them into consideration for future improvements. We strive to ensure our products meet your needs and provide a better user experience.
Keith | Insignia Support
Rated 2 out of 5 stars
Don’t Buy. Lousy dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dryer now for 3 weeks to a month now and still regret buying this dryer. After having a set of cotton sheets and a couple of shirts in the dryer over an hour on Heavy Duty, they still weren’t dry. It took over 2 hours for a mixed set of towels and jeans. Guess I’m going to have to dry Everything on Heavy Duty, High Heat. A waste of energy to me. Not happy at all with this purchase. Buyer Beware!
No, I would not recommend this to a friend
















