Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very mid. Regretted it after the first use. Pre-sets are useless, never fully dry. Needs a reset every time. Really annoying.
No, I would not recommend this to a friendNo power cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electric dryer does not come with power cord to plug to wall. Must purchase and install separately other than that everything is ok.
No, I would not recommend this to a friendCould be better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but I was expecting more from it. It takes two and sometimes three cycles to dry one load of clothes.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dryer but i had a few problems with it!
No, I would not recommend this to a friendDamage door latch on dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had dryer a couple months and the door latch broke
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only October and my dryer making a loud noise. I called made appt with geek squad. Not sure why they put install on appt because when they came they thought they were installing a dryer. They came in and heard the noise said it was something with the drum and I would need replacement. I asked when they couldn’t say and did they would need to turn it in to someone. I tried doing chat support and they were no help in helping me at all. I don’t know if I will get a new dryer at this point no communication so going to call geek squad tomorrow to actually speak to someone and see if they can help me see when I will get one or if they even turned this in.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in February and had issues with the door it was fixed now it’s not drying would not recommend. Now I’m waiting 2-3 for it to get fixed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Shyann. We’re sorry to hear about the ongoing issues with your dryer and the delay in repairs. We understand how frustrating that can be and appreciate your patience as we work to improve product reliability. Tine | Insignia Support
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible it took 3 hours of drying time to dry to small blankets thatbshould have taken 30 mins. Since I purchased this dryer clothes are never dry unless I leave the load in in for 3 -4 hours. disgusted.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that your dryer isn’t performing as expected and that it’s taking significantly longer to dry your laundry. That’s certainly not the experience we aim to deliver. We recommend checking the lint filter, exhaust vent, and load size to ensure optimal airflow and efficiency. If the issue persists, our support team is here to help troubleshoot further or assist with next steps.
Keith | Insignia Support
Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works great but it drove down on is not even a month in.Good thing we got insurance on it.
I would recommend this to a friendWorst Dryer Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry well. Sensor cycles shut down while clothes are still wet. Takes 2-3 cycles to dry anything. Has always been very loud, but one week out of warranty dryer started making grinding/rumbling noise and shot sparks out of the bottom. Cost to have repaired is more than the cost of the dryer. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 6.7 Cu. Ft. Electric Dryer. I’m truly sorry to hear about your experience and the issues you’ve encountered with both the drying performance and the noise coming from the unit.
It’s concerning to hear that the sensor cycles are shutting down while your clothes remain wet and that you’re experiencing a grinding noise along with sparks. This is certainly not the experience we want for our customers. I understand how frustrating this must be, especially after the warranty period has ended.
I recommend reaching out to our customer support team directly for assistance. They may be able to provide troubleshooting steps or advice on how to address the noise issue you’re experiencing. While I understand that repair costs can be high, our team can help explore any potential options available to you.
Your feedback is invaluable, and it will help us improve our products and services in the future. Thank you again for sharing your experience, and please let us know how we can assist you further.
Very disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this dryer because I’ve purchased insignia products before that were good quality and last. Unfortunately I have realized that choosing this dryer was a mistake :( The first load I did was not by any means large and yet after completing a full cycle on normal the clothes were not dry. This has been an issue with every single load. No matter how big or small the load or what setting I use the clothes are never fully dry. The dryer doesn’t even really feel warm when cycles are finished or even in the middle before the cool down. Who wants to run two or more cycles in a dryer for each load? Not to mention the cost of the electricity use to do so... the dinosaur of a dryer provided by my previous place of residence worked way better than this dryer does brand new. I wish I could recommend this to others but it has so far not even come close to meeting my expectations and I am highly disappointed. I truly hope to exchange for something that works like it should but fear that I am now stuck with a less than acceptable product until I can afford to purchase something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 6.7 Cu. Ft. Electric Dryer, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer temp needs to be at least medium high for the clothes to dry completely.
No, I would not recommend this to a friendFair washer for price. Get extended warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer worked for about 15 days then kept throwing the dirty filter code even though the filter was cleaned out every load. I had enough issues with the washing machine that when the dryer started doing this, I asked BB to come and get both of them. If you are going to get this get the extended warranty as the return period is only 15 days which isn’t enough time for something to happen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, moanelisa.
I apologize about your experience with your Electric Dryer. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Returned 2 of these dryers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy makes Insignia dryers, and sadly, I’m not impressed. Bought one new which made a high pitched sound we could hear over our entire house even with the tv on. Also, nearly every load didn’t dry completely unless using longer time and higher heat. Even then it didn’t always dry the load completely. Exchanged for another identical dryer in case I got a lemon, at the promise from the BB manager that I could trade for a new brand no charge if the same problems occurred. They occurred. Even deliverer said his didn’t dry loads all the way. Liked it otherwise but those are 2 big problems. Exchanged for another brand and am grateful for the service and understanding of the BB managers I worked with during this process. Saw reviews online that said wet loads were common with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you had some inconvenience with our dryers. We appreciate your feedback to check further cases.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was ok for the price but not even compareable to other name brands. Generally takes more than one cycle to get the clothes dry.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to used, good capacity but Too noisy and air filter clogs easily
No, I would not recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the dryer. Had a small load of darks and took 90 minutes. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you've experienced with drying your load of darks.
Our dryers are designed with Sensor Dry technology to optimize drying time based on the moisture level of the load; however, we understand that individual experiences may vary. We would like to investigate this issue further to ensure that your dryer is performing as expected.
If you have not already, please check for any lint buildup or blockages in the lint filter and dryer vent, as these can affect drying efficiency. If the problem persists, we encourage you to contact our customer support team for assistance.
Your satisfaction is important to us, and we appreciate your input as it helps us improve our products. Thank you for choosing Insignia, and we hope to resolve this matter to your satisfaction.
- Cons mentioned:Interior light
Cheap. Get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes two times to dry a load. It has no light inside.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Melissa! We're very sorry to hear that you encountered an issue with your Insignia™ - 6.7 Cu. Ft. Electric Dryer with Sensor Dry and My Cycle Memory. We know how inconvenient it is that you have to dry the load twice. This feedback will help us improve our services. We also recommend contacting our Insignia Hotline Support at 877-467-4289 for troubleshooting. - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
I’ve had better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall love the functionality. Wouldn’t recommend because it doesn’t get clothes as dry. You have to cycle them 2-3 times.
No, I would not recommend this to a friend- Pros mentioned:Dryer performance
Not a very good dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is large, and has multiple options. The biggest problem with this dryer is that it does not dry clothes, it usually takes an extra half cycle (or more) longer than the machine thinks. Which is extremely frustrating. I would not buy this dryer.
No, I would not recommend this to a friend