Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dryer performance
Not a very good dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is large, and has multiple options. The biggest problem with this dryer is that it does not dry clothes, it usually takes an extra half cycle (or more) longer than the machine thinks. Which is extremely frustrating. I would not buy this dryer.
No, I would not recommend this to a friend I like my dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars I think the manual dryer works better than the sensors
I would recommend this to a friendCame broken :(
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer to make a set out of my washer and dryer because I LOVED my washer, but this dryer came with a broken heating element and it was a huge hassle to get it replaced. I was left without a functioning dryer for about two months regardless of my many many phone calls and visits to Best Buy. I ended up switching to a Samsung set.
No, I would not recommend this to a friendWorst Dryer Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry well. Sensor cycles shut down while clothes are still wet. Takes 2-3 cycles to dry anything. Has always been very loud, but one week out of warranty dryer started making grinding/rumbling noise and shot sparks out of the bottom. Cost to have repaired is more than the cost of the dryer. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 6.7 Cu. Ft. Electric Dryer. I’m truly sorry to hear about your experience and the issues you’ve encountered with both the drying performance and the noise coming from the unit.
It’s concerning to hear that the sensor cycles are shutting down while your clothes remain wet and that you’re experiencing a grinding noise along with sparks. This is certainly not the experience we want for our customers. I understand how frustrating this must be, especially after the warranty period has ended.
I recommend reaching out to our customer support team directly for assistance. They may be able to provide troubleshooting steps or advice on how to address the noise issue you’re experiencing. While I understand that repair costs can be high, our team can help explore any potential options available to you.
Your feedback is invaluable, and it will help us improve our products and services in the future. Thank you again for sharing your experience, and please let us know how we can assist you further.
Hard to get clothes to dry.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get clothes dry. Still trying to figure it out.
No, I would not recommend this to a friend- Cons mentioned:Interior light
Cheap. Get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes two times to dry a load. It has no light inside.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Melissa! We're very sorry to hear that you encountered an issue with your Insignia™ - 6.7 Cu. Ft. Electric Dryer with Sensor Dry and My Cycle Memory. We know how inconvenient it is that you have to dry the load twice. This feedback will help us improve our services. We also recommend contacting our Insignia Hotline Support at 877-467-4289 for troubleshooting. - Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drying takes a very long time, 80-90 minutes for 1 load.
No, I would not recommend this to a friendJust OK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is "ok" To get a full dry load in one run, I have to put it on sanitize.
No, I would not recommend this to a friendI need to get it fixed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s broke already however my wife is hard on dryers now this one is down
No, I would not recommend this to a frienddryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.must dry several times per load not sure if its the program or energy saving settings.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in February and had issues with the door it was fixed now it’s not drying would not recommend. Now I’m waiting 2-3 for it to get fixed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Shyann. We’re sorry to hear about the ongoing issues with your dryer and the delay in repairs. We understand how frustrating that can be and appreciate your patience as we work to improve product reliability. Tine | Insignia Support
Good for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale for $219, decent dryer for the price. It definitely not as good as my old Maytag.
No, I would not recommend this to a friendwaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible it took 3 hours of drying time to dry to small blankets thatbshould have taken 30 mins. Since I purchased this dryer clothes are never dry unless I leave the load in in for 3 -4 hours. disgusted.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that your dryer isn’t performing as expected and that it’s taking significantly longer to dry your laundry. That’s certainly not the experience we aim to deliver. We recommend checking the lint filter, exhaust vent, and load size to ensure optimal airflow and efficiency. If the issue persists, our support team is here to help troubleshoot further or assist with next steps.
Keith | Insignia Support
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the dryer. Had a small load of darks and took 90 minutes. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you've experienced with drying your load of darks.
Our dryers are designed with Sensor Dry technology to optimize drying time based on the moisture level of the load; however, we understand that individual experiences may vary. We would like to investigate this issue further to ensure that your dryer is performing as expected.
If you have not already, please check for any lint buildup or blockages in the lint filter and dryer vent, as these can affect drying efficiency. If the problem persists, we encourage you to contact our customer support team for assistance.
Your satisfaction is important to us, and we appreciate your input as it helps us improve our products. Thank you for choosing Insignia, and we hope to resolve this matter to your satisfaction.
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but doesn't dry as great as I would like. I have to dry my clothes twice
I would recommend this to a friendPoor maintenance timing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door needed repair after only a few weeks. Then had to wait a week and half for first appointment that one was canceled on my had to wait another two days then man said had to wait another week for them. To order part.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RebeccaG,
Thank you very much for taking the time to review our Insignia - 6.7 Cu. Ft. Electric Dryer - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
The dryer we wanted was out of stock.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer we wanted was not in stock. We purchased this less expensive one. It took too long to dry clothes and the clothes were not always dry. My wife was happy with this. We told Best Buy. The dryer we originally wanted was available and Best Buy made an exchange. We just paid the difference of the cost.
No, I would not recommend this to a friendThis dryer sucks!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS DRYER!!!! We purchased in April 2022, it is now February 2024 (less than 2 years old) and it will not get hot. My husband tried everything to fix it & it is still not working. Of course there’s only a year warranty and I was dumb enough to not buy the extended warranty. Please if you do decide to buy this piece of crap, do yourself a favor and buy the extended warranty so you’re not out a $500 dryer and have to buy a new one less than 2 years later. It’s ridiculous!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoshuaK,
Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
It gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still don’t understand how to work all the buttons yet, but, it gets the job done.
I would recommend this to a friendGood Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job for the money but takes a while to get towels dry even on the towel setting.
I would recommend this to a friend