Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Not too good; Not too bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average appliance that serves its purpose. They are a little bulky
I would recommend this to a friendTo long to dry.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to take longer to dry stuff than previous dryers we have owned.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife says it doesn't dry clothes fully like the Samsung we had prior.
No, I would not recommend this to a friendDoesn’t fully dry the loads.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem we’re having is we have to run a cycle twice in order for our clothes to dry. Regardless what setting we put it on, it doesn’t dry the first time and it’s over an hour of it running. We shouldn’t have to run this dryer being brand new, twice for a load to dry completely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Momofboyz!
Thank you for taking time of your day to review our Electric Dryer, we fully understand how important this must be for you, please contact us using the link below so we can further assist you regarding this drying issue:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
Worst Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order came damaged with a big dent and when i reached to cancel, it took me forever . They have been redirecting me to different teams and no one addressed the issue. Also, they made me take best buy membership which I can't cancel now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are truly sorry to hear about the issues you have experienced with your order and the difficulty in canceling it. We understand how frustrating it must be to receive a damaged product and face challenges with customer service. Your satisfaction is important to us, and we are committed to addressing your concerns and improving our processes. We appreciate your patience and will work diligently to ensure a better experience for you in the future. Keith | Insignia Support
don't buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washer and dryer I have ever purchased in my 74 years (ok 50). the washer does not agitate and the dryer takes 3 hours to dry. This should be against the law to sell this kind of crap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We sincerely apologize for the issues you have experienced with our washer and dryer. Your satisfaction is very important to us, and we deeply regret that our product did not meet your expectations. We will investigate this matter to ensure it is addressed appropriately. Keith | Insignia Support
Poor install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not allow Best Buy to put this product together. I’ve had it less than 6 months and the door has fallen off so many times
No, I would not recommend this to a friendSpend more and get a better dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I washed a comforter and the dryer burned/melted a section of it to the batting inside the comforter. So I tried another comforter and this time set the dryer to Med instead of High and the same thing happened. Not sure if I got a defective unit but I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Kim.
I would like to express my concern about your experience with this Electric Dryer. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dyer is great for medium to small loads large loads will need to run twice. King size comforter will need to run twice alone. This dyer is not really built for a family better for a couple or single person.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Do NOT buy this dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dryer. Our dryer broke down and we needed a temporary, economical replacement while we waited for our new washer and dryer from another vendor. I’m surprised that Best Buy manufactures a dryer that does not dry anything! It took at least 3 cycles on the highest setting to get anything to dry. The installation process by Best Buy was awful. Although the dryer was a huge disappointment, the customer service we were provided at the time of sale in the store was great. Luckily, our new dryer arrived earlier than expected and we had the Insignia dryer hauled away to be trashed.
No, I would not recommend this to a friendOkay Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount I spent on this and it being new, I was very excited. However now that I have it, it takes three cycles to dry my clothes. Today I put just one shirt in and on the highest settings after an hour, it was still damp. It will definitely do the job but just takes longer than it should.
No, I would not recommend this to a friendFrustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i would have read the reviews before i bought this. It does not dry the clothes at all. Youd have to run the dryer 3-4 times just to get it to dry a small load.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear that you're experiencing such significant drying issues with your dryer. It's frustrating when a dryer fails to dry clothes effectively, especially requiring multiple cycles for a small load. We understand your disappointment and regret that you didn't read the reviews beforehand.
Please contact our customer support hotline at 1-877-467-4289 so we can address this issue and explore potential solutions. - Carl | Insignia Products
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be ran twice times to dry clothes.
No, I would not recommend this to a friendPurchase the extended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the dryer for over a year and out of the blue it stopped working. I called multiple repair companies and no one wanted to touch it. The dryer still looks brand new but seems to have issues with the control panel. I was told by a repair person it would be cheaper to replace the unit, which I did AND purchased a warranty. It worked great until it didn't. Spend the extra money on the warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AntoinetteC,
Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer - White. We know how frustrating it is that your electric dryer is not working and you spend extra money for the warranty. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great ... until it wasn't!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it broke down and stopped working two weeks after the expiration of the one-year warranty period. Cost to repair would approach or exceed the cost of a new dryer. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your Insignia™ Electric Dryer. We sincerely apologize for the inconvenience you experienced with your dryer shortly after the warranty period. We understand how frustrating it can be when a product fails to meet your expectations, especially after a short period of use.
At Insignia™, we strive to provide reliable and high-quality appliances, and we regret that we fell short in your case. Your feedback is invaluable to us, and we will be sure to share your experience with our product development team to help improve our offerings.
We understand that the cost of repairs can be burdensome, and we encourage you to reach out to our customer service team to explore any possible options that may be available to assist you further. Your satisfaction is important to us, and we are committed to ensuring our customers have a positive experience with our products.
Thank you once again for your feedback. We appreciate your support and hope to earn your trust in the future.
Open Box washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dented inside and out. Delivery delayed a week . No notification of late delivery. My items looked nothing like they were on the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HopeC,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the dented condition of the washer and dryer upon delivery, as well as the delay and lack of communication regarding the delivery schedule. Your experience does not meet our standards, and we appreciate you bringing these issues to our attention. We are committed to improving our delivery and product handling processes to ensure a better experience for our customers. If there's anything we can do to assist further, please don't hesitate to reach out. - Emman | Insignia Products
Delivery issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for delivery only. We had a washer and dryer set delivered to us on January 31, 2020. We also purchased the brand new cord for the dryer with the expectation that delivery would include the set up since the sales member stated that only new attachments would be hooked up. The delivery personnel refused to hook up the cord because my exhaust vent was loose. It certainly didn't make sense to us since these are two separate pieces. The washer discharge hose that was packaged inside the washer was not even installed. Very poor customer service on delivery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Judy,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that this review will be directed to management so that this can be addressed.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Insignia dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have this dryer for 1 month already giving problems. Every time I’m trying to dry the clothes, it keep on telling me to clean the filter which I do often but still giving signals and stopping. Not a good quality machine for me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Klos, Thank you for taking the time out of your busy schedule to leave a review of the dryer. I am sorry to read that you are having a difficult time using the unit. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Timer messed up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good dryer except for the fact the timer must be going out. The timer sometimes won't change and then when it finally does it will change from like 55 to 24 to 9 then jump back to 23.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing stopped working after 1 time. Called BB and had the run around getting someone out to fix it.
No, I would not recommend this to a friend