Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
To long to dry.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to take longer to dry stuff than previous dryers we have owned.
No, I would not recommend this to a friendNot too good; Not too bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average appliance that serves its purpose. They are a little bulky
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife says it doesn't dry clothes fully like the Samsung we had prior.
No, I would not recommend this to a friendiT WAS GOOD UNTIL IT WASN'T
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE HAVE OWNED THIS DRYER FOR 25 MONTHS. I WOULD NOT RECOMMEND THIS DRYER. IT HAS BECOME THE BIGGEST HEADACHE!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize to hear that you've had a disappointing experience with the Insignia 6.7 Cu. Ft. Electric Dryer. I'm sorry to hear it's been causing frustration for you over the past 25 months. We appreciate your honest feedback and will take it into consideration as we continue to improve our products. If you have any specific issues or concerns, I'd be happy to help address them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Doesn’t fully dry the loads.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem we’re having is we have to run a cycle twice in order for our clothes to dry. Regardless what setting we put it on, it doesn’t dry the first time and it’s over an hour of it running. We shouldn’t have to run this dryer being brand new, twice for a load to dry completely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Momofboyz!
Thank you for taking time of your day to review our Electric Dryer, we fully understand how important this must be for you, please contact us using the link below so we can further assist you regarding this drying issue:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has to be bumped to start working, usually will not start on it's own unless I bump it to a different position
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear your Insignia mini fridge's refrigerator compartment isn't cooling properly. We'd like to help. Can you please provide your purchase date and receipt number? We'll look into a repair or replacement and appreciate your feedback on the freezer compartment working well. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Spend more and get a better dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I washed a comforter and the dryer burned/melted a section of it to the batting inside the comforter. So I tried another comforter and this time set the dryer to Med instead of High and the same thing happened. Not sure if I got a defective unit but I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Kim.
I would like to express my concern about your experience with this Electric Dryer. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Do NOT buy this dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dryer. Our dryer broke down and we needed a temporary, economical replacement while we waited for our new washer and dryer from another vendor. I’m surprised that Best Buy manufactures a dryer that does not dry anything! It took at least 3 cycles on the highest setting to get anything to dry. The installation process by Best Buy was awful. Although the dryer was a huge disappointment, the customer service we were provided at the time of sale in the store was great. Luckily, our new dryer arrived earlier than expected and we had the Insignia dryer hauled away to be trashed.
No, I would not recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dyer is great for medium to small loads large loads will need to run twice. King size comforter will need to run twice alone. This dyer is not really built for a family better for a couple or single person.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Poor install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not allow Best Buy to put this product together. I’ve had it less than 6 months and the door has fallen off so many times
No, I would not recommend this to a friendOkay Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount I spent on this and it being new, I was very excited. However now that I have it, it takes three cycles to dry my clothes. Today I put just one shirt in and on the highest settings after an hour, it was still damp. It will definitely do the job but just takes longer than it should.
No, I would not recommend this to a friendTakes a lot to dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer appeared nice, but takes more to dry than usual
No, I would not recommend this to a friendEh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be ran twice times to dry clothes.
No, I would not recommend this to a friendnot so dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer came without a plug and the store wanted me to load it back up and drive it to the store instead of just giving me a credit for the plug and me buying one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re sorry to hear about the inconvenience you experienced with the missing plug and the handling of the situation at the store. We understand how frustrating it can be when expectations aren’t met, especially when it involves extra effort on your part. Your feedback is important and will be shared with the appropriate teams to help improve our service and customer experience moving forward.
Keith | Insignia Support
Worst Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order came damaged with a big dent and when i reached to cancel, it took me forever . They have been redirecting me to different teams and no one addressed the issue. Also, they made me take best buy membership which I can't cancel now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are truly sorry to hear about the issues you have experienced with your order and the difficulty in canceling it. We understand how frustrating it must be to receive a damaged product and face challenges with customer service. Your satisfaction is important to us, and we are committed to addressing your concerns and improving our processes. We appreciate your patience and will work diligently to ensure a better experience for you in the future. Keith | Insignia Support
Best Buy Insignia Dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last 6 months. Trying to get a replacement. I was informed 1 May, no delivery dates available in May & June. I hope I get it replaced before Halloween or Christmas.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JudithS, for sharing your experience. We understand how frustrating it can be when a product doesn’t meet expectations, and we truly appreciate your feedback. Your insights help us improve, and we value the time you took to let us know. Tine | Insignia Support
don't buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washer and dryer I have ever purchased in my 74 years (ok 50). the washer does not agitate and the dryer takes 3 hours to dry. This should be against the law to sell this kind of crap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We sincerely apologize for the issues you have experienced with our washer and dryer. Your satisfaction is very important to us, and we deeply regret that our product did not meet your expectations. We will investigate this matter to ensure it is addressed appropriately. Keith | Insignia Support
Purchase the extended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the dryer for over a year and out of the blue it stopped working. I called multiple repair companies and no one wanted to touch it. The dryer still looks brand new but seems to have issues with the control panel. I was told by a repair person it would be cheaper to replace the unit, which I did AND purchased a warranty. It worked great until it didn't. Spend the extra money on the warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AntoinetteC,
Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer - White. We know how frustrating it is that your electric dryer is not working and you spend extra money for the warranty. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Delivery issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for delivery only. We had a washer and dryer set delivered to us on January 31, 2020. We also purchased the brand new cord for the dryer with the expectation that delivery would include the set up since the sales member stated that only new attachments would be hooked up. The delivery personnel refused to hook up the cord because my exhaust vent was loose. It certainly didn't make sense to us since these are two separate pieces. The washer discharge hose that was packaged inside the washer was not even installed. Very poor customer service on delivery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Judy,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that this review will be directed to management so that this can be addressed.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Doesn’t Dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost immediately after we got it, we had to start putting it on “time dry” for 70 minutes every cycle just to get the clothes dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, ShannonJ. We're truly sorry to hear that your dryer hasn't been performing as expected and that you've had to rely on the “time dry” setting just to get your clothes dry. We understand how frustrating that must be, especially with a new appliance. Your feedback is important to us, and we want to make sure your concerns are addressed properly. Tine | Insignia Support