Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Screws fall out
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer it self is good, but within the first month the screws in the door fell out and the door fell off.. when the door was put back on it would never latch correctly..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We are glad to hear that you find the dryer itself satisfactory, but we are truly sorry to learn about the issue you experienced with the door screws.
Your experience is important to us, and we understand how frustrating it must be to deal with a door that does not latch correctly. We take product quality very seriously, and your feedback will help us identify areas for improvement in our manufacturing process.
To address this matter, we recommend reaching out to our customer support team, who can assist you in resolving the door issue and ensure your dryer functions as intended. We appreciate your patience and understanding, and we hope to restore your confidence in our products.
Thank you for being a valued customer.
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the dryer several times and each time you have to dry the clothes multiple times to dry. Have tried all different settings and still have to run at least twice to dry. Would not recommend this dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Electric Dryer. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Don’t buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer never turned on! The tech people came out. And they laughed and said they took parts for it to replacement
No, I would not recommend this to a friendCame with no instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Instillatons people were wonderful, polite and friendly. Most loads are not completely dry. With no manual to refer to just keep trying to figure how to set properly. It’s been a pain! Completely dissatisfied!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KittyKat,
Thanks for taking the time to leave your review. I am sorry to read that you have had a rough time finding the online manual. If you still require assistance, feel free to contact my team at Insignia Products, for further guidance.
- Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer makes alot of noise on certain cycles. I made sure it was level still makes the noise. not sure how this will be fixed. I have tried with small loads and larger ones still makes noise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
Thank you for taking the time to share this review with us. I apologize about this situation and I would like for us to provide you with the correct options for your Dryer. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Bummer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so good. The installation was paid but not completed so i installed myself ......bummer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We know how frustrating is that your unit was not completely installed. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Broken before we could even open them.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was cratered in on the back so bad it popped the sides out. Dryer front panel was cracked and loose. Both items were unusable in the condition received. I tried to upload photos but the upload is failing on the best buy website. Tried from 2 different computers and my phone. Just another broken Best Buy product
No, I would not recommend this to a friendWorst purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give 0 stars I would two broken dryers in less than 30 days horrible experience trying to get a repair still waiting for a repair
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your experience with our Insignia™ Electric Dryer. We sincerely apologize for the difficulties you have encountered, including the issues with your dryer and the challenges in obtaining a repair.
At Insignia, we strive to create quality products and provide excellent customer service, and it’s clear that we have fallen short in your case. We understand how frustrating it can be to deal with appliance issues, especially when they impact your daily routine.
Please know that your feedback is important to us, and we would like to assist you further. If you could reach out to our customer support team at 1-877-467-4289 or visit our website for assistance, we will do our best to resolve your situation promptly.
Thank you for your patience, and we hope to have the opportunity to restore your faith in our brand.
Lesst tha. 2 yrs old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk ive replaced the vent l replaced the hose taking the back off to vacume out the inside. Place in dryer dry clothes for an hour come back stil went or damp start back up 10 mins later get an error code un plug replug try again. Customer service with best buy and insignia is a joke
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Honest Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this unit at all costs. Its Chinese garbage. I had a good brand dryer for years that finally hit the skids. I bought this in a pinch and regret it every time I do laundry. It rarely dries on the first go round. Seriously, consider a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We truly value customer feedback as it provides us with important insights about our products. We appreciate your perspective and want to assure you that your comments are taken into consideration as we work to enhance our offerings. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Mediocre
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door doesn’t seal tightly and the unit doesn’t seem to be insulated very well. I would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We understand that your having issues with your unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Takes forever to dry clothes
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry clothes. Minimum 90 minutes. Geek Squad has been out 2x and can't find anything wrong. I don't recommend this dryer unless you are ok with an increase in your electric bill.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize that your Insignia 6.7 Cu. Ft. Electric Dryer is taking longer than expected to dry your clothes, with cycles taking up to 90 minutes or more. I understand how frustrating this must be and appreciate the feedback. I'm sorry to hear that our Geek Squad agents were unable to identify any issues during their visits. While we strive to provide reliable products, it's clear that this dryer may not be meeting your expectations. I'll make sure to pass along your feedback to our product development team to consider improvements for future models. Jeth | Insignia support.
https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a very long time to dry. I bought the washer also….love it
No, I would not recommend this to a friendTo long to dry
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I moved and there wasn't a gas hook up for the gas dryer I have. Takes way to much time to dry. I will not be recommending this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. I’m sorry to hear that you are experiencing longer drying times than expected.
We strive for customer satisfaction, and your input is invaluable in helping us improve our products. I recommend ensuring that the dryer is not overloaded, as this can affect drying efficiency. Additionally, checking the lint filter and venting system for blockages can also make a significant difference in performance.
If the issue persists, please consider reaching out to our customer support team for further assistance or troubleshooting. We appreciate your feedback and hope we can find a solution that meets your needs. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Get the Gas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate but took a long time to heat up and twice as long as gas to dry a load. Recommend the buying the gas version. It's great!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Eve,
Thank you for taking the time to review our 6.7 Cu. Ft. Electric Dryer. I understand it took too long to dry your clothes and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about the product, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Requires double runs.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this dryers outran the washer I bought with it (washer broke under two years), every full load I dry on high still has to be ran for an extra 30 minutes to finish drying the load. The weak drying capacity wastes energy and time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JasmineM, Thank you for taking the time to leave a review of our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White . Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Lasted less than 2 yrs before issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer had to be on very dry & high setting to dry in the first cycle with a regular size load when brand new. Now less than 2 yrs later it's not drying properly on the first cycle. I recommend an extended warranty if you decide to buy this dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FrankG,
Thanks for taking the time and effort to leave a review with our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Takes three rounds to dry clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer as a set with the washer. Washer works wonderful but the dryer takes 2-3 rounds to dry clothes, even on heavy duty and high settings
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the electric dryer. I am sorry to read that you have to make 3 rounds to fully dry the clothes. Kindly contact us to be able to check all the possibilities.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not an efficient dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why doesn't the clothes come out dry on high settings, normal dry? Yes I do clean the dryer. First and last Insignia product I buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 6.7 Cu. Ft. Electric Dryer. I understand it doesn't dry your clothes properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Great product - poor customer service!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received our dryer and one of the feet was missing. Made multiple calls with no response or resolve. We had to contact Insignia supplier to get a set of feet for the dryer - paying more money out of pocket.
I would recommend this to a friend