Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Insignia dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have this dryer for 1 month already giving problems. Every time I’m trying to dry the clothes, it keep on telling me to clean the filter which I do often but still giving signals and stopping. Not a good quality machine for me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Klos, Thank you for taking the time out of your busy schedule to leave a review of the dryer. I am sorry to read that you are having a difficult time using the unit. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i would have read the reviews before i bought this. It does not dry the clothes at all. Youd have to run the dryer 3-4 times just to get it to dry a small load.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear that you're experiencing such significant drying issues with your dryer. It's frustrating when a dryer fails to dry clothes effectively, especially requiring multiple cycles for a small load. We understand your disappointment and regret that you didn't read the reviews beforehand.
Please contact our customer support hotline at 1-877-467-4289 so we can address this issue and explore potential solutions. - Carl | Insignia Products
Great ... until it wasn't!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it broke down and stopped working two weeks after the expiration of the one-year warranty period. Cost to repair would approach or exceed the cost of a new dryer. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your Insignia™ Electric Dryer. We sincerely apologize for the inconvenience you experienced with your dryer shortly after the warranty period. We understand how frustrating it can be when a product fails to meet your expectations, especially after a short period of use.
At Insignia™, we strive to provide reliable and high-quality appliances, and we regret that we fell short in your case. Your feedback is invaluable to us, and we will be sure to share your experience with our product development team to help improve our offerings.
We understand that the cost of repairs can be burdensome, and we encourage you to reach out to our customer service team to explore any possible options that may be available to assist you further. Your satisfaction is important to us, and we are committed to ensuring our customers have a positive experience with our products.
Thank you once again for your feedback. We appreciate your support and hope to earn your trust in the future.
Timer messed up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good dryer except for the fact the timer must be going out. The timer sometimes won't change and then when it finally does it will change from like 55 to 24 to 9 then jump back to 23.
No, I would not recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the dryer several times and each time you have to dry the clothes multiple times to dry. Have tried all different settings and still have to run at least twice to dry. Would not recommend this dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Electric Dryer. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Came with no instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Instillatons people were wonderful, polite and friendly. Most loads are not completely dry. With no manual to refer to just keep trying to figure how to set properly. It’s been a pain! Completely dissatisfied!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KittyKat,
Thanks for taking the time to leave your review. I am sorry to read that you have had a rough time finding the online manual. If you still require assistance, feel free to contact my team at Insignia Products, for further guidance.
- Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Open Box washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dented inside and out. Delivery delayed a week . No notification of late delivery. My items looked nothing like they were on the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HopeC,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the dented condition of the washer and dryer upon delivery, as well as the delay and lack of communication regarding the delivery schedule. Your experience does not meet our standards, and we appreciate you bringing these issues to our attention. We are committed to improving our delivery and product handling processes to ensure a better experience for our customers. If there's anything we can do to assist further, please don't hesitate to reach out. - Emman | Insignia Products
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer makes alot of noise on certain cycles. I made sure it was level still makes the noise. not sure how this will be fixed. I have tried with small loads and larger ones still makes noise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
Thank you for taking the time to share this review with us. I apologize about this situation and I would like for us to provide you with the correct options for your Dryer. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Bummer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so good. The installation was paid but not completed so i installed myself ......bummer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We know how frustrating is that your unit was not completely installed. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Screws fall out
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer it self is good, but within the first month the screws in the door fell out and the door fell off.. when the door was put back on it would never latch correctly..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We are glad to hear that you find the dryer itself satisfactory, but we are truly sorry to learn about the issue you experienced with the door screws.
Your experience is important to us, and we understand how frustrating it must be to deal with a door that does not latch correctly. We take product quality very seriously, and your feedback will help us identify areas for improvement in our manufacturing process.
To address this matter, we recommend reaching out to our customer support team, who can assist you in resolving the door issue and ensure your dryer functions as intended. We appreciate your patience and understanding, and we hope to restore your confidence in our products.
Thank you for being a valued customer.
Broken before we could even open them.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was cratered in on the back so bad it popped the sides out. Dryer front panel was cracked and loose. Both items were unusable in the condition received. I tried to upload photos but the upload is failing on the best buy website. Tried from 2 different computers and my phone. Just another broken Best Buy product
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing stopped working after 1 time. Called BB and had the run around getting someone out to fix it.
No, I would not recommend this to a friendDon’t buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer never turned on! The tech people came out. And they laughed and said they took parts for it to replacement
No, I would not recommend this to a friendLesst tha. 2 yrs old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk ive replaced the vent l replaced the hose taking the back off to vacume out the inside. Place in dryer dry clothes for an hour come back stil went or damp start back up 10 mins later get an error code un plug replug try again. Customer service with best buy and insignia is a joke
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Honest Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this unit at all costs. Its Chinese garbage. I had a good brand dryer for years that finally hit the skids. I bought this in a pinch and regret it every time I do laundry. It rarely dries on the first go round. Seriously, consider a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We truly value customer feedback as it provides us with important insights about our products. We appreciate your perspective and want to assure you that your comments are taken into consideration as we work to enhance our offerings. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Mediocre
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door doesn’t seal tightly and the unit doesn’t seem to be insulated very well. I would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We understand that your having issues with your unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Get the Gas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate but took a long time to heat up and twice as long as gas to dry a load. Recommend the buying the gas version. It's great!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Eve,
Thank you for taking the time to review our 6.7 Cu. Ft. Electric Dryer. I understand it took too long to dry your clothes and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about the product, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a very long time to dry. I bought the washer also….love it
No, I would not recommend this to a friendWorst purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give 0 stars I would two broken dryers in less than 30 days horrible experience trying to get a repair still waiting for a repair
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your experience with our Insignia™ Electric Dryer. We sincerely apologize for the difficulties you have encountered, including the issues with your dryer and the challenges in obtaining a repair.
At Insignia, we strive to create quality products and provide excellent customer service, and it’s clear that we have fallen short in your case. We understand how frustrating it can be to deal with appliance issues, especially when they impact your daily routine.
Please know that your feedback is important to us, and we would like to assist you further. If you could reach out to our customer support team at 1-877-467-4289 or visit our website for assistance, we will do our best to resolve your situation promptly.
Thank you for your patience, and we hope to have the opportunity to restore your faith in our brand.
Takes three rounds to dry clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer as a set with the washer. Washer works wonderful but the dryer takes 2-3 rounds to dry clothes, even on heavy duty and high settings
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the electric dryer. I am sorry to read that you have to make 3 rounds to fully dry the clothes. Kindly contact us to be able to check all the possibilities.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us