Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- |
- SKU:
- 5964014
Customer reviews
Rating 4.4 out of 5 stars with 2687 reviews
(2,687 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Does not dry very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m finding that I have to run two cycles many times. I’m not a fan and wish I would have gone with another model.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Wood,
I am very sorry to read that you are not completely satisfied with our Electric Dryer. Having to run so many cycles does not seem correct, so I will like to suggest to get in touch with us at the contact link below so we can help you find an accurate solution.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Bestbuyisnotthebest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a joke the store was not helpful…if you can’t install dryers don’t tell people you can.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk don't waste your money on it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight garbage, would give no stars. Doesn't dry my clothes and have to do multiple cycles. All the reviews on it sound like it was alright but never dries my clothes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia Electric Dryer. We apologize for the inconvenience you have experienced with its performance. Your input is valuable to us as we strive to provide high-quality products to our customers. If you have any further concerns or would like to explore other options, please feel free to reach out to us. Thank you. -- --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Keeps flipping my breaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this dryer for 4 months and after 20 minutes of running, it flips the breaker, no matter what's in there or the temperature. I've spent more than 4 hours total on hold and have yet to speak to anyone. I guess I'm just going to have to suck it up and call my local repair shop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Machine never worked. On hold for over 2 hours ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked properly since installation. Takes 2-3 hours to dry a single load of laundry regardless of what setting you use. Getting warranty service has been a nightmare. They came out to service, said it needed to be replaced. Emails go unanswered and twice I have been on hold for more than 2 hours, just to be assured that it is in process. It has been over a month since this was reported and no action.
No, I would not recommend this to a friendRated 2 out of 5 stars
Error messages second use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but based on other reviews and having similar issues right away with error codes, I returned it for a different brand.
No, I would not recommend this to a friendRated 2 out of 5 stars
bad dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this dryer looks impressive, but i'm not sure it works the best. it seam's it takes more than 1 cycle to dry the clothes.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a 'best buy'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only needed a drier that could do the simple, basic function. This one can't even do that. On the 2d use, the machine blew a fuse and shot out a puff of smoke. Best Buy kindly replaced it but it seriously underperforms, taking at least 2 cycles to dry a medium load. Should be taken off the market.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 6.7 Cu. Ft. Electric Dryer. I understand it takes too long to dry your clothes and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
New dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk why but dose not seem to dry well I have to run the clothing 4 or 5 time to fully dry don't understand what's wrong
No, I would not recommend this to a friendRated 2 out of 5 stars
Takes forever to dry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could return. It takes a few cycles to dry. To dry a comforter, it takes all day. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TJacobs10,
Thank you for your feedback on the Insignia Dryer. I'm sorry to hear that you've experienced difficulty in drying your items, such as the comforter. We run extensive testing on our Insignia dryers to ensure the highest quality. We'd love the opportunity to get further information on your circumstance to help you get the most out of your dryer. Please call us at Insignia Customer Care 1-877-467-4289. Thank you.
Arely R. - Insignia Support
Rated 1 out of 5 stars
Wired incorrectly - had to call an electrician
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wiring on the dryer was wrong. I had to pay an electrician to come out and rewire the outlet to match the mess up on the dryer. Not worth the money. Never had such a terrible time with a Dryer and with a company. Both are not worth the money. Total waste of money for the installation since the people that installed it wired it up incorrectly.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy to have purchased my new dryer. It is easy to operate and dries my clothes quickly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for taking the time to leave your positive comments. I am glad to hear that you enjoyed your new dryer! If you require assistance, please do not hesitate to contact us at: https://www.insigniaproducts.com/contact-us
Jay - Insignia Support
Rated 1 out of 5 stars
Damage but works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the dryer ready to run look at the top corner and seen the edges where not lined up Properly. I figured it was do to a Accident or drop. The delivery guy run through the settings everything work do to the inconvenience of need my dryer we kept it
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your time! I regret buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap!!! Never my life have I had to babysit a washing machine.. inconsistent water levels doesn't wash worth a crap!! way too long wash cycles quick wash doesn't even rinse your clothes it spends them and spits water on them I hope the god they take this thing back cuz I'm throwing it to the curb
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Electric Dryer! We understand how disheartening is when a product does not work as expected. We would love to check this situation further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor salesperson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman stated untrue things about the purchase on accessories for the dryer. I am seeking a refund for parts that I did not need. A poor trick towards getting a sale. Please contact me.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TanyaB,
We sincerely apologize that this had happened to you. To be assisted further, please contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
already needs repair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer heating fuse died on me after only a month, horrible quality, only get if you burning money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issue with the dryer heating fuse and the frustration it has caused. Your input is important to us, and we'll use it to improve our products. We appreciate your honesty and hope to provide a better experience in the future.
- Carl | Insignia Products
Rated 1 out of 5 stars
Look for another brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even six months into owning the washer and dryer, I’ve: - Exchanged the washer because it doesn’t spin AND - Am in the process of having the rotors on the dryer replaced (They literally went out mid dry) It’s WAAAYYY too early for this to occur. I wouldn’t recommend this purchase at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for providing us with your review on this dryer, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 2 out of 5 stars
Not worth the cheap price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry very fast and is pretty loud. Tried all the settings and can't get it to dry under an hour.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Electric Dryer. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Rated 2 out of 5 stars
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems abit smaller than the one I should have received.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Washer,
Thank you for your feedback, it is helpful to improve the quality of our products and service.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry very well. I can throw in a small size load and have it at the highest/longest settings and clothes still come out damp. Returned the Insignia washer that was paired with this and should have returned the dryer as well. It is now past the return period. Super disappointed.
No, I would not recommend this to a friend
















