Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Look for another brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even six months into owning the washer and dryer, I’ve: - Exchanged the washer because it doesn’t spin AND - Am in the process of having the rotors on the dryer replaced (They literally went out mid dry) It’s WAAAYYY too early for this to occur. I wouldn’t recommend this purchase at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for providing us with your review on this dryer, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Poor salesperson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman stated untrue things about the purchase on accessories for the dryer. I am seeking a refund for parts that I did not need. A poor trick towards getting a sale. Please contact me.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TanyaB,
We sincerely apologize that this had happened to you. To be assisted further, please contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth the cheap price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry very fast and is pretty loud. Tried all the settings and can't get it to dry under an hour.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Electric Dryer. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry very well. I can throw in a small size load and have it at the highest/longest settings and clothes still come out damp. Returned the Insignia washer that was paired with this and should have returned the dryer as well. It is now past the return period. Super disappointed.
No, I would not recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems abit smaller than the one I should have received.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Washer,
Thank you for your feedback, it is helpful to improve the quality of our products and service.
Insignia Support
Lea
https://www.insigniaproducts.com/
Insignia Electric dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer did not dry clothes even on the hottest / longest cycle.
No, I would not recommend this to a friendYvette
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this insignia dryer. It takes over and hour to dry a normal sized load of clothing and some items are still not dry. I live on a very tight budget and this long drying time increases my electric bill.
No, I would not recommend this to a friend- Pros mentioned:Dryer performance
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Default product dryer was great but the washer hold water
No, I would not recommend this to a friend already needs repair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer heating fuse died on me after only a month, horrible quality, only get if you burning money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issue with the dryer heating fuse and the frustration it has caused. Your input is important to us, and we'll use it to improve our products. We appreciate your honesty and hope to provide a better experience in the future.
- Carl | Insignia Products
Unsatifed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was a great purchase, The dryer not so great unhappy with the dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that you are unhappy with your dryer. For us to know more about this situation and see what available options we have, please know that you can contact us on the link below.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Dead On Arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited to receive my new Insignia washer and dyer today. Unfortunately the excitement faded when I realized the washer was dented, they offered to leave it for a potential discount or until they could replace it. Then they had to inform me that the dryer would not power on. It was DOA. Hopefully Best Buy will be able to compensate me for my troubles.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
It's totally comprehensible how this issue results frustrating for you. I'm pretty happy to read that Best Buy has their hands on solving this already. But, of course, you have our full support on this and if any situation arises, don't hesitate on contacting me on the link below my signature. We are always here to help you and thanks for your comments and feedback.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not good like the washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't ever fully dry. Have to do two cycles at least.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our electric dryer! We are so sorry to hear that it does not fully dry your laundries. We would love tocheck this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more time to figure this out. Its taking a lot of time to dry my clothes .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Classic!
Thank you for writing a review about our Electric Dryer. We know how frustrating is when a dryer takes a long time to dry your clothes. Please be sure that if you need assistance with your unit, you can contact us at the link below and we will be happy to assist you.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible Service. Best Buy Won’t answer phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. The dryer did not heat well. We exchanged for the gas dryer...now the gas dryer has not worked from day one. It will not heat up. Best Buy won’t take any calls. What business does that? That is a disgrace. We now have to call for someone to come out to fix. A brand new dryer that does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read that you've had a sour experience with the Insignia Electric Dryer. This is not the experience we wanted for you. Please, feel free to contact us so we can check all the options that we have available for your case.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
BAD Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st Dryer Came broken, had to send a repair man and then he had to order a new one......and waited another 2 weeks for new one Then they didn't offer the bonus points??? My fault it was broken?? at least the new one has been working for 2 months lol
No, I would not recommend this to a friendInsignia™ - 6.7 Cu. Ft. Electric Dryer - White
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say much about this unit yet because Best Buy will not be completing the installation, citing an inability to do so after guaranteeing it when purchased. Completing delivery was a nightmare, with six no-shows before someone from another department finally stepped in. I'll try Home Depot next time.
No, I would not recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this appliance. It took way too long to dry the clothes.
No, I would not recommend this to a friendHorrible appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was by far the worst appliance I've bought thus far in Houston. It makes so much noise, so I wouldnt recommend this to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your disappointment with your Insignia dryer. We apologize that it's not meeting your expectations regarding the noise level. We understand that a quiet operation is an important feature for a appliance, and we're sorry that this is not the case with your dryer. We appreciate your feedback and will take it into consideration as we continue to improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Will not heat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My washer and dryer delivered but dryer does not work. NOW wait and see when they get it working.
No, I would not recommend this to a friendbroke in two days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washing machine was damaged in delivery but the delivery people turned it in such a way that I was unable to see it. It must have been more than just a dent because it stopped working within two days. waiting for a replacement.
No, I would not recommend this to a friend