Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Insignia Electric dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer did not dry clothes even on the hottest / longest cycle.
No, I would not recommend this to a friendYvette
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this insignia dryer. It takes over and hour to dry a normal sized load of clothing and some items are still not dry. I live on a very tight budget and this long drying time increases my electric bill.
No, I would not recommend this to a friend- Pros mentioned:Dryer performance
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Default product dryer was great but the washer hold water
No, I would not recommend this to a friend Unsatifed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was a great purchase, The dryer not so great unhappy with the dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that you are unhappy with your dryer. For us to know more about this situation and see what available options we have, please know that you can contact us on the link below.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Horrible appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was by far the worst appliance I've bought thus far in Houston. It makes so much noise, so I wouldnt recommend this to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your disappointment with your Insignia dryer. We apologize that it's not meeting your expectations regarding the noise level. We understand that a quiet operation is an important feature for a appliance, and we're sorry that this is not the case with your dryer. We appreciate your feedback and will take it into consideration as we continue to improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Not good like the washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't ever fully dry. Have to do two cycles at least.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our electric dryer! We are so sorry to hear that it does not fully dry your laundries. We would love tocheck this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
2 year life, ridiculous to find parts
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started heating inconsistently 1 year in, then died at 2 despite recommended annual maintenance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, Tyler. We appreciate your feedback and are always looking for ways to enhance our products and services. Your insights are valuable to us as we strive to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Dead On Arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited to receive my new Insignia washer and dyer today. Unfortunately the excitement faded when I realized the washer was dented, they offered to leave it for a potential discount or until they could replace it. Then they had to inform me that the dryer would not power on. It was DOA. Hopefully Best Buy will be able to compensate me for my troubles.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
It's totally comprehensible how this issue results frustrating for you. I'm pretty happy to read that Best Buy has their hands on solving this already. But, of course, you have our full support on this and if any situation arises, don't hesitate on contacting me on the link below my signature. We are always here to help you and thanks for your comments and feedback.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more time to figure this out. Its taking a lot of time to dry my clothes .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Classic!
Thank you for writing a review about our Electric Dryer. We know how frustrating is when a dryer takes a long time to dry your clothes. Please be sure that if you need assistance with your unit, you can contact us at the link below and we will be happy to assist you.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible Service. Best Buy Won’t answer phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. The dryer did not heat well. We exchanged for the gas dryer...now the gas dryer has not worked from day one. It will not heat up. Best Buy won’t take any calls. What business does that? That is a disgrace. We now have to call for someone to come out to fix. A brand new dryer that does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read that you've had a sour experience with the Insignia Electric Dryer. This is not the experience we wanted for you. Please, feel free to contact us so we can check all the options that we have available for your case.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
BAD Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st Dryer Came broken, had to send a repair man and then he had to order a new one......and waited another 2 weeks for new one Then they didn't offer the bonus points??? My fault it was broken?? at least the new one has been working for 2 months lol
No, I would not recommend this to a friendInsignia™ - 6.7 Cu. Ft. Electric Dryer - White
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say much about this unit yet because Best Buy will not be completing the installation, citing an inability to do so after guaranteeing it when purchased. Completing delivery was a nightmare, with six no-shows before someone from another department finally stepped in. I'll try Home Depot next time.
No, I would not recommend this to a frienddont get this one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never worked still not working still not working***
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you’ve experienced with your unit not functioning correctly.
Customer satisfaction is our top priority, and we want to ensure you have a reliable product that meets your needs. If your dryer is still not working, we recommend checking the user manual for troubleshooting steps or resetting the unit if you haven't already done so. However, if the issue persists, we strongly encourage you to contact our customer support team for further assistance. They can help diagnose the problem and discuss warranty options or service solutions.
Thank you for your understanding, and we appreciate your patience as we work to resolve this matter for you.
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this appliance. It took way too long to dry the clothes.
No, I would not recommend this to a friendHad to get gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return to get a gas dryer instead. Enjoying the gas dryer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with our Insignia™ Electric Dryer. We're sorry to hear that the electric model did not meet your needs, and we appreciate your decision to switch to a gas dryer that better fits your preferences.
We continuously strive to provide our customers with a range of products to suit different lifestyles and requirements. Your feedback is valuable as it helps us understand our customers’ needs better.
If you have any other comments or suggestions, please feel free to reach out. We hope you enjoy your new gas dryer, and we thank you for considering our products.
This dryer sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was horrible for me. 3 cycles to dry a load! Do NOT recommend. However, 5 stars for BB customer service. I returned it with zero complications!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello superflyy,
Thank you for taking time to write a review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. This is not the quality we expect from our products. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
broke in two days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washing machine was damaged in delivery but the delivery people turned it in such a way that I was unable to see it. It must have been more than just a dent because it stopped working within two days. waiting for a replacement.
No, I would not recommend this to a friendWill not heat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My washer and dryer delivered but dryer does not work. NOW wait and see when they get it working.
No, I would not recommend this to a friendInsignia Sucksm
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer and dryer on April 3, 2020 and the dryer just stop working and all they could tell me is we don’t come out and check the machines anymore and your warranty has expired never again will I buy a Best Buy product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I understand you found it uncomfortable to use since and the dryer just stop working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is not as good as my old one. It takes longer to dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our electric dryer. I apologize for the inconvenience that you
have experienced, I understand that this can be really frustrating. We really appreciate your
feedback and we will use it to continue improving our products.
In case that you have questions please follow the link below and contact our team, they will be more than glad to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us