Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Regret Purchasing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t wash good and I have to dry the same load several times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KenR, thank you for taking the time to leave a quick review of the 10-Cycle Electric Dryer. I am sorry to read that you are having issues with your dryer, I know how frustrating this can be when trying to enjoy your product. Please feel free to give us a call at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all used it loke 8 times and it threw a code and now im not getting no help from best buy ...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We're truly sorry to hear that you've experienced issues with your product after just a few uses and that you feel you're not receiving the support you need from Best Buy. We understand how frustrating it can be when a product doesn't meet your expectations, especially after only a short period of use. Your satisfaction is important to us, and we would like to help resolve this issue. Please reach out to our customer service team so we can assist you further and ensure you get the support you deserve. We appreciate your patience and look forward to making this right for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Long drying cycles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it matched the washer but it sucks. The drying cycles are long minimum of 60 minutes for the clothes to dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MonicaG,
Hearing your feedback is helpful to us. We always want to know your feedback and consider it so we can always improve the quality of this dryer. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Dries vlothes to slow.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased because Best Buy employee told me it dries a load of Jeans (5 pairs) in 30 minutes. It actual takes a hour gor 4 pairs if jeans and even longer for towels. Not worth the price.
No, I would not recommend this to a friendWorst Dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer i have ever owned!!! It does not seem to to dry my clothes at all. You have to run the cycle two times for them to dry and that may seems easy enough to do the electric bill will be stupid. I will be having them come and pick this item back up!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the electric dryer. I am sorry to read that the unit is not drying your clothes. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month and the dryer stopped working. Sounds like the motor to spin the thing is struggling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We appreciate your feedback as it helps us understand our customers better. We're glad to know that you were able to use it effectively for some time, and we value your input as we continually strive to improve our products and services. Your insights are important to us, and we hope for a positive resolution moving forward. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a loud noise and took 4 hours to dry 1 load of clothes. Item must need repairs. Returned with no hassel for a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LisaS!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
The dryer may he great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not get it heat. I am not an electrician so it could be my fault. You would have thought that Best Buy would have tried to help. So we brought it back
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We that you're having issues with your unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
DRYER doesn't dry properly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not dry properly. If you want to fill the dryer with normal clothes. Expect to run the cycle two times on HIGH HEAT. I washed 4 towels & 2 wash towels. That is a very small load and it still took over 1 hour on high heat. This is not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 6.7 Cu. Ft. Electric Dryer, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
can not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.blew up when plugged in,had trouble returning to the retailer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. I'm very sorry to hear about the serious issue you encountered and the difficulty you had with the return process. This is certainly not the experience we want for our customers.
We take safety concerns very seriously and want to address this matter promptly. Could you please provide your order number and any additional details about your purchase? This information will help us escalate your case to the appropriate team for further investigation and resolution.
We appreciate your patience and hope to resolve this issue to your satisfaction. Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused.
Different choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer says 60 mins but only drys for 5 mins you can’t put a lot of clothes in it or clothes won’t dry
No, I would not recommend this to a friendNo good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just buy this and don’t work can I take it back please
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AngieLule!
Thank you for writing a review about the Electric Dryer. I am sorry to read it did not work, we understand it is always disheartening when a new product doesn't work correctly. Please, reach us at the link below for further assistance.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
0 star stoped working on the first day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor experience i am very upset with service .........................................................................................................................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello naseer,
Thank you so much for providing us with your review on this dryer, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Don't buy, can't repair,
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It does take about 2 hours to dry any clothes. Also, I had mine for a year and 4 months and it completely died. Repair tech came out to look at it and was shocked that this thing didn't catch on fire.
No, I would not recommend this to a friendCompletely stopped working after 1yr.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 13 months this dryer completely stopped working. ...just 1 month after the limited warranty. I would NOT buy this dryer again or recommend it to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
You get what you pay for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is not energy efficient and it takes a very long time to dry a load of clothes no matter what setting you put it on. I end up hanging jeans up in hope they will dry after being in the dyer for over an hour.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 6.7 Cu. Ft. 10-Cycle Electric Dryer, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Bad tech support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt plug it in at all so i have no idea if it works
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience, but I'd like to clarify that since the product was not plugged in, we cannot determine if it's functioning properly. However, I appreciate your honesty and transparency. I'll make sure to note this feedback for our internal review to improve our product recommendations and sales process. If you're willing, I'd like to offer a courtesy exchange or refund option to ensure you have a positive experience with our brand. Please let me know which option you prefer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
UNRELIABLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although a great price, we found this dryer to be very unreliable, the unit stopped 5 minutes into the second drying cycle then would no longer power on. Ordered a replacement, lasted just 5 cycles and no power once again. Returning for a full refund.
No, I would not recommend this to a friendDon’t buy this dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor drying even when set on towels, they never dry without extra time. They replaced the first one that didn’t heat but obviously it’s just not a good dryer.
No, I would not recommend this to a friendStay away!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! It stopped drying within a year. The warranty is so far useless. Many hours spent doing diagnostics and waiting on hold with the customer care folks and still no repair or replacement.
No, I would not recommend this to a friend