Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
2 year life, ridiculous to find parts
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started heating inconsistently 1 year in, then died at 2 despite recommended annual maintenance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, Tyler. We appreciate your feedback and are always looking for ways to enhance our products and services. Your insights are valuable to us as we strive to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is not as good as my old one. It takes longer to dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our electric dryer. I apologize for the inconvenience that you
have experienced, I understand that this can be really frustrating. We really appreciate your
feedback and we will use it to continue improving our products.
In case that you have questions please follow the link below and contact our team, they will be more than glad to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
This dryer sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was horrible for me. 3 cycles to dry a load! Do NOT recommend. However, 5 stars for BB customer service. I returned it with zero complications!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello superflyy,
Thank you for taking time to write a review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. This is not the quality we expect from our products. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Insignia Sucksm
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer and dryer on April 3, 2020 and the dryer just stop working and all they could tell me is we don’t come out and check the machines anymore and your warranty has expired never again will I buy a Best Buy product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I understand you found it uncomfortable to use since and the dryer just stop working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Regret Purchasing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t wash good and I have to dry the same load several times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KenR, thank you for taking the time to leave a quick review of the 10-Cycle Electric Dryer. I am sorry to read that you are having issues with your dryer, I know how frustrating this can be when trying to enjoy your product. Please feel free to give us a call at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Worst Dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer i have ever owned!!! It does not seem to to dry my clothes at all. You have to run the cycle two times for them to dry and that may seems easy enough to do the electric bill will be stupid. I will be having them come and pick this item back up!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the electric dryer. I am sorry to read that the unit is not drying your clothes. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Dries vlothes to slow.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased because Best Buy employee told me it dries a load of Jeans (5 pairs) in 30 minutes. It actual takes a hour gor 4 pairs if jeans and even longer for towels. Not worth the price.
No, I would not recommend this to a friendLong drying cycles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it matched the washer but it sucks. The drying cycles are long minimum of 60 minutes for the clothes to dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MonicaG,
Hearing your feedback is helpful to us. We always want to know your feedback and consider it so we can always improve the quality of this dryer. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
DRYER doesn't dry properly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not dry properly. If you want to fill the dryer with normal clothes. Expect to run the cycle two times on HIGH HEAT. I washed 4 towels & 2 wash towels. That is a very small load and it still took over 1 hour on high heat. This is not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 6.7 Cu. Ft. Electric Dryer, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
dont get this one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never worked still not working still not working***
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you’ve experienced with your unit not functioning correctly.
Customer satisfaction is our top priority, and we want to ensure you have a reliable product that meets your needs. If your dryer is still not working, we recommend checking the user manual for troubleshooting steps or resetting the unit if you haven't already done so. However, if the issue persists, we strongly encourage you to contact our customer support team for further assistance. They can help diagnose the problem and discuss warranty options or service solutions.
Thank you for your understanding, and we appreciate your patience as we work to resolve this matter for you.
Had to get gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return to get a gas dryer instead. Enjoying the gas dryer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent experience with our Insignia™ Electric Dryer. We're sorry to hear that the electric model did not meet your needs, and we appreciate your decision to switch to a gas dryer that better fits your preferences.
We continuously strive to provide our customers with a range of products to suit different lifestyles and requirements. Your feedback is valuable as it helps us understand our customers’ needs better.
If you have any other comments or suggestions, please feel free to reach out. We hope you enjoy your new gas dryer, and we thank you for considering our products.
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all used it loke 8 times and it threw a code and now im not getting no help from best buy ...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We're truly sorry to hear that you've experienced issues with your product after just a few uses and that you feel you're not receiving the support you need from Best Buy. We understand how frustrating it can be when a product doesn't meet your expectations, especially after only a short period of use. Your satisfaction is important to us, and we would like to help resolve this issue. Please reach out to our customer service team so we can assist you further and ensure you get the support you deserve. We appreciate your patience and look forward to making this right for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
The dryer may he great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not get it heat. I am not an electrician so it could be my fault. You would have thought that Best Buy would have tried to help. So we brought it back
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We that you're having issues with your unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a loud noise and took 4 hours to dry 1 load of clothes. Item must need repairs. Returned with no hassel for a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LisaS!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month and the dryer stopped working. Sounds like the motor to spin the thing is struggling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We appreciate your feedback as it helps us understand our customers better. We're glad to know that you were able to use it effectively for some time, and we value your input as we continually strive to improve our products and services. Your insights are important to us, and we hope for a positive resolution moving forward. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
No good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just buy this and don’t work can I take it back please
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AngieLule!
Thank you for writing a review about the Electric Dryer. I am sorry to read it did not work, we understand it is always disheartening when a new product doesn't work correctly. Please, reach us at the link below for further assistance.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
can not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.blew up when plugged in,had trouble returning to the retailer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. I'm very sorry to hear about the serious issue you encountered and the difficulty you had with the return process. This is certainly not the experience we want for our customers.
We take safety concerns very seriously and want to address this matter promptly. Could you please provide your order number and any additional details about your purchase? This information will help us escalate your case to the appropriate team for further investigation and resolution.
We appreciate your patience and hope to resolve this issue to your satisfaction. Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused.
Different choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer says 60 mins but only drys for 5 mins you can’t put a lot of clothes in it or clothes won’t dry
No, I would not recommend this to a friend0 star stoped working on the first day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor experience i am very upset with service .........................................................................................................................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello naseer,
Thank you so much for providing us with your review on this dryer, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Don't buy, can't repair,
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It does take about 2 hours to dry any clothes. Also, I had mine for a year and 4 months and it completely died. Repair tech came out to look at it and was shocked that this thing didn't catch on fire.
No, I would not recommend this to a friend