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Customer Ratings & Reviews

Clearance
$349.99
Save $200
Comp. Value: $549.99

Customer reviews

Rating 4.4 out of 5 stars with 2687 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,687 reviews
  • Rated 1 out of 5 stars

    Worst purchase ever!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer doesn’t do the one thing it’s supposed to - dry clothes. Even on the highest setting and the smallest loads, you’ll need to run it through 2 cycles. Terrible!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that having a dryer that is not getting your clothes dry can be really frustrating and so, please know that you can contact us on the link below and we will gladly assist you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not dry clothing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend, not drying our clothing. Clothes are damp.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with our product. Ensuring effective drying performance is important to us and we appreciate your feedback. If you have time, please give us a call at this phone number 1-877-467-4289 so we can address your issue properly. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer will dry one load and then overheat. I had to wait over 2 hours to dry my next load.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nelly,

      Thank you for writing a review for this electric dryer. I apologize for all the trouble that you are going through with this product, I understand that it can be frustrating. In this case I would like you to get in contact with our support team, you can all or mail them in the link below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Fooled me twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me 2 bad dryers highly don't recommend. Insignia is a brand to stay away from. But my Samsung range was damaged also. So maybe it's best buy it self. I don't know but I will not buy appliances from Best buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      We are sorry to see that you had bad experience with this unit. I totally understand this unit didn't fulfill your expectations. We want to take over your concern and must say there are other ways of making this possible.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Read the reviews and make your decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice dryer nice settings; but it doesn’t dry the clothes at all. It takes numerous cycles for it to dry. I would not recommend this to anyone. Wish I would of read the review first

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable, bad customer service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreliable product noisy, it takes at least two cycles before any of my clothes get dry. Not worth the money. Waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's a dud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a month. Bestbuy couldn't get someone to come look at it so now I'm waiting for them to tell me when I can exchange it. Not sure of the process but will update.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Electric Dryer. I am sorry to read that the unit stopped working only after a month. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No no no

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, 3 mos later dryer stops drying..not overloaded or anything. I’m currently trying to schedule a manufacture warranty repair..this is ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse exp ever garbage and no show on service person

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sandra, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for

      Best regards,
      Yanne BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No price adjustment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price dropped by $80 less than 30 days after purchasing & Best Buy refused to adjust the price for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    paper weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt have a week and it broke. the company has no one that can repair it so now we have a paper weight because best buy is no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted exactly a year. Bought Match 17, 2021 quit working entirely March 20, 2022 after numerous issues. Will not purchase it or washer again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Junk!

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed in the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both times times both washer and dryer was damaged. Paid full price for both items and I’m stuck with a banged up washer and dryer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Luis,
      Thanks you very much for taking the time to review our Dryer. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    we cancelled this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery communication stinks...why would I take more time to tell you how bad communication is

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dryer sheets would melt on the barrel and it was impossible to dry in one cycle.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DaisyC. Thank you for writing a review about our Insignia Electric Dryer. I apologize that the dryer sheets would melt on the barrel and it was impossible to dry in one cycle. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    2-3 cycle dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer takes 2-3 cycles to dry even small loads. It’s nice and the washer works great but not sure why even after 90 minutes the clothes are damp??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly put together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay for the first few loads then started rattling like something is messed up internally. The rattling just keeps getting worse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not hook my dryer up to the back of the wall and I can’t do it. I haven’t been able to use my dryer cause of that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer wouldn’t dry on the long cycles…. It started two weeks after it was delivered

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JessicaG,
      We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Double your energy usage by drying it twice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mechanically a reliable piece. Efficiency is bottom tier as we have to dry nearly everything twice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia