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Customer reviews

Rating 4.4 out of 5 stars with 2694 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,694 reviews
  • Rated 1 out of 5 stars

    2-3 cycle dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer takes 2-3 cycles to dry even small loads. It’s nice and the washer works great but not sure why even after 90 minutes the clothes are damp??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly put together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay for the first few loads then started rattling like something is messed up internally. The rattling just keeps getting worse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    we cancelled this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery communication stinks...why would I take more time to tell you how bad communication is

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The dryer is suoer loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure it’s supposed to be loud or I got a defective one but the dryer is loud. And the delivery guys were super rude and late

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you so much for taking the time to review our Dryer. Please accept my apologies to see you're experiencing a difficult time with our unit. We will like to check your case,
      Please contact us, we will be more than happy to assist you.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure garbage. Doesn't dry at all. Even small loads. Best buy poorly handled problem. 15 days returning policy???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dryer sheets would melt on the barrel and it was impossible to dry in one cycle.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DaisyC. Thank you for writing a review about our Insignia Electric Dryer. I apologize that the dryer sheets would melt on the barrel and it was impossible to dry in one cycle. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Double your energy usage by drying it twice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mechanically a reliable piece. Efficiency is bottom tier as we have to dry nearly everything twice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer wouldn’t dry on the long cycles…. It started two weeks after it was delivered

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JessicaG,
      We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sucky dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't dry clothes good. I have to dry my families clothes at least two or three times before they're completely dry.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Patrick,

      Thank you for writing a review for our 6.7 Cu. Ft. Electric Dryer - White, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the product doesn't dry the clothes completely, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst dryer ever have to dry clothes 3 times I hate it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CorsicaL!

      Thank you for taking the time to review our Insignia - 6.7 Cu. Ft. Electric Dryer - White, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    wont know still have not received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    todate have not received ,but hope it wont be to long before i receive item since it has been billed and paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken dryer galore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll have my 3rd dryer delivered since may 28th on June 15th, so hopefully I get a working dryer on the 3rd try after waiting for 3 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't hear. Took days to dry clothes. All cycles didn't heat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 60 minutes my clothes are still wet, i tried with less but do not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible doesn’t even dry the entire cycle. I have to re start the machine every 20 minutes eve if I set it to a selected time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't dry well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer, we had it for 10 days would take 4 cycles to dry. I returned it and bought a roper dryer from lowes. Its garbage dont buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Interesting Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No inside light, also no cycle finished alert! First time I ever had a dryer without those 2 things!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this Electric Dryer. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this washer didn't work water was not being released reordered a neither one and the same thing it's not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues, doesn't dry properly and waste of my money, had problems drying, spinning, heating, it leaks from underneath

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our Electric Dryer! We understand how frustrating is when a device does not work as expected. We would love to check this situation further, so please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Still Wet Towel! after 62 minutes cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not dries nothing. Worst dryer I have ever used. Too bad couldn’t find out in 14 days so I would send it back right away.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I understand that wet towels after more than an hour of a drying cycle can be very disappointing. This is not the experience we wanted for you. Please, contact us directly so we can get you the best help.


      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia