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Customer reviews

Rating 4.4 out of 5 stars with 2694 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,694 reviews
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, quality is excellent, a nice replacement to my old maytag

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. The only thing disappointing is that the product get damage to early for the usage we give.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and seems to be very good quality and drys fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service. Very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for the price. Dries great and fits a good amount of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love, works great, this was a much needed purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not happy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dryer because my older different brand dryer was old and kept breaking down. However Everytime i revived the dryer it still worked better and heated better than this one. I wonder if i can still go fish out my old one from the landfill. Not happy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the disappointment you’re experiencing with your new dryer. Our goal is to provide high-quality appliances that enhance your laundry experience, and it’s clear we fell short in your case.

      We understand how frustrating it can be when a product does not meet your expectations, especially after replacing an older appliance. We'd like to learn more about the specific issues you're facing with the drying performance and heating. Your feedback is invaluable in helping us identify areas for improvement.

      If you're open to it, we encourage you to reach out to our customer support team for assistance. They can help troubleshoot the issues you're experiencing and provide guidance on how to achieve optimal performance from your dryer. We want to ensure you have a positive experience with our products.

      Thank you again for your feedback, and we hope to resolve this matter to your satisfaction. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working product and dries extremely fast!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lint trap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part this is a decent dryer. My biggest issue is that every once in a while I get an error message that tells me to clean the lint trap, but there’s literally nothing in there. I clean it after every load and even when I get that error, I just have to open the lint trap and put it right back. The first time I received the error was days after I purchased it and I continue to get the same error from time to time. It just sucks because I’ve only had it for 2-3 months. The issues with this dryer and the washer make me feel like I should’ve gone with a more expensive and reliable pair.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your feedback on this Electric Dryer. I'm sorry to read that you are experiencing this situation with it, so please let us help you by contacting us, and we'll go up and above for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just as expected. No additional comments...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy House Wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we love the product and our delivery people were great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First dryer didn’t work at all so we had to wait for them to swap it out for a second dryer. The second dryer seems to work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JESUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good well working washer and Dryer. Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it! Returned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the fact that they didn't put a $2 light inside tells you all you need to know. It keeps telling me to clean the lint filter and won't start. It's all brand new hose and everything. Sensor leaves clothes very damp. You can't change the heat setting once it starts???? I've turned it off and on and still I can't change settings. Kills your back to reach in, too deep. I absolutely detest the digital controls on these appliances. Every 5 years I try them and returned them! I wash in a large bucket and dry on the line. I have an old dryer that doesn't heat, but I will be fixing it rather than buy this junk. JUST POORLY DESIGNED! Even the buttons are poorly placed. SMH

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We genuinely appreciate you taking the time to express your concerns, and we are sorry to hear that your experience with our product did not meet your expectations.

      We understand how frustrating it can be when a product does not perform as anticipated, especially with features like the lint filter alert and sensor drying. Your comments about the sensor leaving clothes damp and the difficulty in adjusting settings are particularly important to us, as we strive to improve our designs and functionality based on customer experiences. We will certainly take your feedback into account for future product developments.

      Regarding the depth and placement of controls, we recognize that ergonomics and user-friendliness are key aspects of appliance design. Your insights will be invaluable as we work to enhance the ease of use in our products.

      We apologize for any discomfort and inconvenience you have faced with our dryer. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to our customer support team. Your satisfaction is important to us, and we are committed to addressing your concerns.

      Thank you once again for your feedback. It helps us improve and serve our customers better. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not sure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes long to dry, I found myself drying for 2 cycles. Not sure if the settings are off or not but 1 load of clothes should dry less than 60 mins

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have to dry at least 60 minute cycle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really only works on the heavy duty and towel settings. Even with small loads of laundry, there are always some items that are still wet. Not sure where the issue is, but I would not purchase this dryer again if I had the option. Purchased Brand New and allows clean my filter between loads.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Clothes dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry clothes great have to run the dryer 2 times to dry clothes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be a great dryer based on the reviews but unfortunately I did not check the 1 star reviews. The dryer takes forever to dry especially on bulky / towel settings… it also shuts off. It will say 62 minutes and then somehow go down to 8 minutes or less than that and items still won’t be dry. It’s unfortunate we’ve only had it a few days so I will be taking the necessary steps to get something else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We apologize for the inconvenience you have encountered with the dryer. It's disappointing to hear that it takes a long time to dry, especially on bulky and towel settings, and that it shuts off unexpectedly. Your feedback is valuable and helps us identify areas for improvement. We are committed to providing quality products and will use your comments to enhance our offerings. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It takes more than one cycle to dry my clothes!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is not drying my clothes. It takes 2 or 3 times to get them dry. I've passed my 15 days so can not return it. I've very unhappy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're truly sorry to hear that your dryer isn't performing as expected and that you're facing difficulties with the return process. We understand how frustrating this situation must be and appreciate your patience. We'll work on improving our products and services to better meet your needs.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Extra Fees

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of Fees. Dryer is OK. The issue was the Install and requesting the door be reversed as it was not indicated in the Specs/Details the side it was on. I called Best Buy. They said to reverse the door it's another $76 on top of delivery fee/disposal fee, parts etc. I asked if they'd waive the fee they said NO. Signed one and done, Buy at another store.

    No, I would not recommend this to a friend