Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- SKU:
- 5964014
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased saiditem and it didn't work. Then received another one and that 1 didn't work so I had them come in.Collect that second one and ask for a refund on my money still have not received a refund
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with our product and the delay in processing your refund. We understand how frustrating it can be when a product does not work as expected and when the refund process takes longer than anticipated. Your satisfaction is important to us, and we regret that we did not meet your needs. We appreciate your honesty and will use your feedback to improve our services and better serve our customers.
Keith Insignia Support
Not worth price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficiant energywise but keeps needing service. Fitst diagnosed over the phone. Must be a best. Wrong.Motor. Then belt Switches.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi 79miller. Thank you for writing a review about our Insignia Electric Dryer. I apologize that the dryer has a wrong motor and belt switches. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is terrible and stopped heating after 6 months. The heating element and fuses all tested good with a multi meter. When it did work, the dry times were long and it would occasionally stop heating any time it was slightly moved before totally going out. There are about 30 screws to take off the back panel which is a pain trying to even fix it. Go with anything else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We know how frustrating is that your unit stopped heating. We would love to check this situation further with you! Please feel free to contact us at the link below or call 877-467-4289 to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Hate this Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this dryer nearly a year ago. I've been unhappy with it from the start. I finally decided to write a review. My problem: if I do back-to-back loads, after the first load is done (dryer has finished running through the cycle), when I put in the second load and start the dryer over, it will blow cool air and the timer will not change. It is like it hasn't really started working. Sometimes I can get it to work by changing to a different type of dryer setting (for example, move from Normal to Timed). I do a lot of laundry so this is VERY frustrating. I would not recommend this dryer. And wish I would have spent more money on a more well-known brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gertie,
Thanks for taking the time to leave your review. I am sorry to read that you have had this experience. Please feel free to contact my team for further assistance so we can provide you with a resolution.
- Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us |
Insignia is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I cannot give a 0 star rating. I had 1 delivered, it did not heat up or dry the clothes. They delivered a replacement, and guess what. It didn't heat up, just cool air blowing. I used a new cord. And the older cord nothing worked. Best Buy phone number goes to India, finally got ahold of someone who understands English without repeating myself multiple times and switched to a whirlpool
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Peter. Thank you for writing a review about our dryer. We know how frustrating is that you are have bad experience with this dryer. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
- Cons mentioned:Heat
Does not dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought the washer and dryer set. Does not get hot enough to dry my cloths even on the highest setting. Going to see what best buy can do about exchanging it for a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your feedback. We appreciate your comments, I understand that this unit has caused you issues. We will like to see how your case is going. Please allow us to know how is going.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Cool,but maybe grab something that last atleast 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was fairly cheap. Stop working around the 3rd year. It is what it is.
No, I would not recommend this to a friendNot to functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked Ok. Had to dry multiple times and it’s now not working one year after the warranty ended
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Josh,
Thank you for taking time to write a review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year and 5 months and I didn’t get the extended warranty so out of luck they quoted me $300 just for diagnosis and repair without cost of parts.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with your product. We understand how frustrating it can be when something stops working unexpectedly, especially without an extended warranty. Your feedback is valuable to us, and we'll use it to improve our services. If there's anything else you'd like to share or suggest, we're here to listen. - Carl | Insignia Products
OVER Two Hours to Dry One Load
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$500 doesn’t mean this will actually dry your clothes: the so-called cycles are an illusion. It takes over two hours to dry a load, on the timed dry, because the cycles are worthless and clothes are still wet even on the “very dry” selection. This dryer should not cost $500. Consider buying a better used dryer or apply your 500 to a pricier machine. It’s so much money for something that will also increase your electric bill for the fact it takes over TWO hours to actually dry a medium sized load of towels. Lame.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Deanna!
Thank you for writing a review about our Electric Dryer! We understand how frustrating when a dryer does not dry your clothes. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
wearing wet clothes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great dryer for as long as it was working. After 14 months it stopped working, but of course, the warranty was only good for 12 months so I'll have to pay to get it repaired. Maybe you should look elsewhere when you need a dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our dryer. It's disheartening to hear that it stopped working just outside of the warranty period. We understand your frustration and the inconvenience this situation has caused you. We strive to provide reliable products backed by quality service, and we regret that we fell short of your expectations in this instance. Your feedback is invaluable to us, and we'll take it into consideration as we continuously work to improve our products and services. If there's anything we can do to assist you further or if you have any questions, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Insignia disappoints!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 month old insignia dryer no longer works. Parts are not available. Insignia washer broke in first month. It took 3 months to get it repaired. Tried calling best buy, and was transferred from department to department. After 55 minutes of transferring and being on hold, the call disconnected. I'm very disappointed in the insignia products and best buys inabjl Ith to take care of their own brand. I'm sorry I bought it. Best buy gets a zero rating from me.
No, I would not recommend this to a friendNot good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was replaced 1 week in Dryer door doesnt stay open replaced 2 weeks in. Get what you pay for this is junk and best buy call center is like a game of whose on first. Language barrier and rager rock concert loud background…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joan,
Thank you for taking the time to leave a review of our Insignia™ - 6.7 Cu. Ft. Electric Dryer. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My insignia dryer wouldn’t dry right after the one year mark. I won’t buy this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, Flowers. We appreciate your feedback and are always looking for ways to enhance our products and services. Your insights are valuable to us as we strive to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Best buy doesnt help with issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer had problems with not heating out of the box. Called and was told to try some stuff. Less than a Month old and has no power. Best buy only gives 14 days on appliances. Maybe just a bad luck of the draw on the dryer but best buy wont help!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We know how frustrating is that your unit not heating out of the box, then no power for less than a month. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Doesn’t dry well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing other reviews I can agree with other on the drying cycles. It takes 2-3 dry cycles for clothes to get fully dry. It takes all day to dry cover and blankets. I’d be better off going To a laundry mat and paying to have my clothes dried!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TyroneG,
Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Wont advise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has all of the bells and whistles but underperforms.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gmur,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Piece of crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not under any circumstances buy this machine. Its cheaply made and turns iff all the time. DO NOT PURCHASE THIS MACHINE!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your dissatisfaction with the machine you purchased. Providing reliable and high-quality products is important to us, and we apologize for falling short of your expectations. Your feedback is valuable, and we'll take it seriously to address any issues with the product's design or performance. We understand your frustration, and we regret any inconvenience this has caused you. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Died after 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer for just over 4 years. It stopped working all of a sudden. The total repair cost is over $350 if I want it repaired, so I am going to get a new one, a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesH,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I understand you found it uncomfortable to use since it died for just over 4 years and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Waste of money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want an outrageous electric bill then buy an insignia dryer!! This is a horrible product; sometimes it doesn't even get warm on the cycle and it's less than 3 years old I might add.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sherry,
We are sorry for your experience with this product. Hearing your feedback is important so we can continue to improve the quality of our products. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/