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Customer reviews

Rating 4.4 out of 5 stars with 2694 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,694 of 2,694 reviews
  • Rated 1 out of 5 stars

    Insignia dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My insignia dryer wouldn’t dry right after the one year mark. I won’t buy this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy doesnt help with issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer had problems with not heating out of the box. Called and was told to try some stuff. Less than a Month old and has no power. Best buy only gives 14 days on appliances. Maybe just a bad luck of the draw on the dryer but best buy wont help!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We know how frustrating is that your unit not heating out of the box, then no power for less than a month. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn’t dry well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing other reviews I can agree with other on the drying cycles. It takes 2-3 dry cycles for clothes to get fully dry. It takes all day to dry cover and blankets. I’d be better off going To a laundry mat and paying to have my clothes dried!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TyroneG,

      Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wont advise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has all of the bells and whistles but underperforms.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gmur,

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Piece of crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not under any circumstances buy this machine. Its cheaply made and turns iff all the time. DO NOT PURCHASE THIS MACHINE!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about your dissatisfaction with the machine you purchased. Providing reliable and high-quality products is important to us, and we apologize for falling short of your expectations. Your feedback is valuable, and we'll take it seriously to address any issues with the product's design or performance. We understand your frustration, and we regret any inconvenience this has caused you. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Died after 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this dryer for just over 4 years. It stopped working all of a sudden. The total repair cost is over $350 if I want it repaired, so I am going to get a new one, a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JamesH,

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. I understand you found it uncomfortable to use since it died for just over 4 years and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an outrageous electric bill then buy an insignia dryer!! This is a horrible product; sometimes it doesn't even get warm on the cycle and it's less than 3 years old I might add.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sherry,

      We are sorry for your experience with this product. Hearing your feedback is important so we can continue to improve the quality of our products. If you need further assistance, please contact us at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dead barely out of warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running cold at 1 yr almost 5 months. 1 year manufacturer's warranty. So....Bestbuy doesn't care. It's not like it lasted for years and go my moneys worth.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Model is a lemon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to replace a second time-first for a faulty timer and second for the drum having a strange rubbing sound.In both cases ,there were no replacement parts.Going to ask for our money back now-very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two of these same dryers in 5 years. Each breaking after 2.5 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at the Q&A everyone complains about the dryer it sucks waste of money do not buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible!!! Do Not Buy Insignia Anything!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer worked for 15 months and then quit drying!! Best Buy will nit stand by their product!! They refuse to help!! Do Not Buy!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Electric Dryer, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 4 years and the Control board died. All parts distributers say the part is not available anymore. Poor quality, noisy. very dissapointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6.7 Cu. Ft. Electric Dryer! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuse went out after 3 yrs and it takes two cycles to dry clothes completely.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - 6.7 Cu. Ft. Electric Dryer - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia