Customer Ratings & Reviews
- Model:
- NS-FDRE67WH8A
- |
- SKU:
- 5964014
Customer reviews
Rating 4.4 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
It works and it was cheap.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Simple to use, and lint trap is easy to get in and out. Didnt what a dryer is supposed to do... No fancy unneeded options. I need dry clothes, they are now dry.
I would recommend this to a friendRated 5 out of 5 stars
Great product, great service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great, delivery and install was fantastic!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShaunS,
Thank you for your review! We’re thrilled to hear that the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry and My Cycle Memory is working great for you and that the delivery and installation were fantastic. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Rated 5 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and not so loud , great price. Could not have found a better price
I would recommend this to a friendRated 4 out of 5 stars
Decent dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this dryer well enough, but I am unsure why clothes do not get dry on an automatic dry setting. Doesn't bother me though, just something I notice. Simple, attractive design.
I would recommend this to a friendRated 3 out of 5 stars
Price is great, capacity is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price and capacity is great. The amount of drying time is too much and after an hour the clothes are still damp.
I would recommend this to a friendRated 5 out of 5 stars
Works great for it's price
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Has been working great, my only small take is the lent collector is small compared to my older model
I would recommend this to a friendRated 4 out of 5 stars
Good purchase for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned for about a month now. The only thing we need to work out is the drying times. Seems like I'm constantly adding another 10 minutes due to some items are still damp. Could be load sizes.
I would recommend this to a friendRated 5 out of 5 stars
Decent
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It’s aight. !!!!!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bubbles, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If you have any other feedback or questions, please feel free to let us know. -Carlo, Insignia Products
Rated 5 out of 5 stars
Happy Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first brand new appliance (pair) our niece has ever had. She loves using them!
I would recommend this to a friendRated 4 out of 5 stars
Shape of dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top is not flat so if items are placed near the edged, the items slide off.
I would recommend this to a friendRated 5 out of 5 stars
Good dryer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a dryer that was falling apart and "eating" clothes. I am extremely pleased wit this new dryer, my only complaint is that drying time is a bit longer. Very pleased overall.
I would recommend this to a friendRated 1 out of 5 stars
FALSE DESCRIPTION ON VENTING CAPABILITIES!!!!!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.False description about venting capabilities. The specs say "4-Way Venting - The appliance has four possible vent locations (right, left, front, or rear), which allows for placement versatility." This is one of the reasons I bought this model, to vent on left side. Purchased on 1-24-2024. Unfortunately NO ONE at BestBuy knows what part is used to vent. Dryer was delivered on 1-30-2024. I planned to install myself. On 1-31-2024 I spent 30 minutes with chat support with very frustrating results - NO HELP! So I visited the store and asked a helpful sales rep (Brenden). He tried everything, including reading the owners manual, I already read several times. That manual does reference left side venting on page 5. The user guide and installation manual also reference left side venting, but no details on parts required, He checked with other store associates, no one knew anything. He also called a product specialist without getting a solution. He said there is nothing else he can do to help find the answer. On 2-1-2024 I tried the chatsupport again. Over a frustrating TWO HOURS of chatting, I was passed off to four different individuals. All of them sent me various web links that were totally worthless. So I tried a different approach by ordering the $99.99 dryer installation services only after being guaranteed someone would tell me the parts to order ahead of time. After I purchased the installation services, the agent passed me off to yet another person. They sent me a link to a side vent kit for a GE dryer. Here is the exact info "Side Vent Kit for Select GE Dryers. Model: GFA28DSVN SKU: 6406604". When I pointed out it was the wrong manufacturer (GE, not Insignia) they said "The item i sent you is compatible to Insignia." So I ordered the $95.99 part. The order receipt was immediately emailed to me with expected availability in 3-4 weeks. I couldn't wait a MONTH to get my dryer installed!! Ordered the exact same part from Amazon for $49.49 and it was delivered the next day. Unfortunately it WAS NOT COMPATIBLE TO INSIGNIA. It required a trip to HomeDepot to buy additional venting parts to install correctly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DennisL,
Thank you for taking the time to leave a review of our Insignia™ - 6.7 Cu. Ft. Electric Dryer. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a washer and im impressed! Also seems like my clothes smell better coming form this, ive always has whirlpool before
I would recommend this to a friendRated 5 out of 5 stars
Good quality and affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Quit and fast! So excited to find an affordable dryer. Insignia makes good quality items.
I would recommend this to a friendRated 5 out of 5 stars
Best bye number one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good attention from the seller to us, very friendly and attentive
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FransiscoC. We’re delighted to hear that you had a positive experience with our team. Your kind words motivate us to continue delivering exceptional service. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014
Rated 5 out of 5 stars
Good job done again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery / installation completed smoothly. The Dryer works great so far.
I would recommend this to a friendRated 5 out of 5 stars
Insignia Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Insignia line of appliances. The dryer is working great, and is easy to use!!
I would recommend this to a friend- Cons mentioned:Interior light
Rated 3 out of 5 stars
so-so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dries slowly compared to former dryer..no inside light makes it hard to remove all clothes...wish I had purchased a different brand
No, I would not recommend this to a friend Rated 5 out of 5 stars
Washer and Dryer Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The following items were purchased as a gift and are working excellent. From my experience purchasing to delivery was outstanding. I appreciated the customer service. Thank you Best Buy for being professional!
I would recommend this to a friendRated 3 out of 5 stars
Do not trust delivery people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is great. However installation was poor. New machine, installed,3 weeks later not working. I believe the delivery men must have thrown machine down the stairs since not supervised.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re satisfied with the machine itself, but we’re very sorry to learn about the issues with the installation. It’s concerning to hear that the machine stopped working after just three weeks and that the delivery process may have been mishandled. Your experience is important to us, and we will address this with our delivery team to prevent such incidents in the future. If you need further assistance or would like to discuss this issue in more detail, please don’t hesitate to reach out to our customer service team. We’re here to help!
Keith | Insignia Support
















