Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.7 Cu. Ft. Electric Dryer's overall and dryer performance, ease of use, quiet operation, size, and capacity, all at an affordable price. Many appreciate that it won't damage clothes and is easy to operate. However, some customers have noted the absence of an interior light and issues with the dryer's heating function.
This summary was generated by AI based on customer reviews.
Had to buy things separately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not came with the connection cord. I had to buy it separately
I would recommend this to a friendDo Not Buy. Broken after 18 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.18 months after purchase with less than normal use, it has completely broken. Unusable and Insignia and Best Buy refuse to help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, William. We’re sorry to hear your dryer stopped working after 18 months that’s certainly not the reliability we aim to provide. We understand how frustrating this situation must be and appreciate you bringing it to our attention. If you need any additional assistance, please feel free to contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com
Lucien | Insignia
Electric Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic electric dryer - needed one in an emergency & it serves its purpose.
No, I would not recommend this to a friendNot a good choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we opened the box ,the top of the drier wasn't even on the right side even . So we over looked that . Then when we went to clean vent last week ,it was wet not dry dust- lint . So took the back off and the vent pipe inside was never hooked hooked up in fact wasn't even long enough. So this drier wasn't the best choice !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. 12-Cycle Electric Dryer! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked since purchased. Did not have a chance to really use to make this determination until past the 15 days. I am now just waiting for someone To come down and repair it or place it. I wish I could just return it. Does not heat up and instead only uses cold air. Have attempted to follow the directions on the book to fox the issues our selves with no success. Takes an entire day to dry one load of clothes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the ongoing issues you've faced with your dryer since purchasing it. Your satisfaction is important to us, and we understand how frustrating it must be to experience such difficulties. It's unacceptable for a product not to meet your expectations, especially regarding its core functionality. We apologize for any inconvenience caused by the extended repair process and the inconvenience of not being able to return the item within the specified timeframe. Our team is here to assist you, and we'll do our best to resolve the issues promptly. Please reach out to our customer support team for further assistance, and we'll work to find a solution that meets your needs. Thank you for bringing this matter to our attention, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Dont buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer does not dry the clothes.The first time period disappointed in this purchase.You have to keep pushing the button over and over to finally get the clothes dry
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Beth, thank you for your feedback. We apologize for the inconvenience you've experienced with our dryer. We're committed to providing a quality product and will address this issue with our team to ensure it is resolved promptly. If you'd like, please send us email to insignia@bestbuy.com for further assistance. Your satisfaction is important to us, and we appreciate you bringing this to our attention. If there’s anything we can do to improve our offering, please let us know! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Getting it done.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. can’t handle the loads needed for a family of 5. However it gets it done.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product had replacement and door on the new one is already broken again
No, I would not recommend this to a friendFailed dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dryer a heavy load making sure not to over fill the dryer. And the dryer started leaking water from underneath. I proceeded to move the metal vent and pulled dryer a little out undid the vent to make sure there was no clogs in the wall. I didn’t see anything but hooked it back up still takes a few dries to dry my clothes all the way
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Kimmy559! We're glad to hear that you're taking care to use the Insignia™ Electric Dryer properly. Your observations are valuable to us, and it's great to know that you're working through the setup to ensure optimal performance. Your positive experience is important to us, and we appreciate you sharing it! Jeth | Insignia Support.
Dryer is OK.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is OK. I hear some weird noise time to time.
I would recommend this to a friendPick any other retailer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Find any other retailer. No call day before delivery, claimed to have left after waiting 15 minutes. They left 10 minutes after showing up 20 minutes early. Kept the unnecessary power cable you're required to purchase for installation. The dryer came with its own. Installers didn't know they were installing it instead of just delivering. Trying to get a refund for the cable was a nightmare. I'm still waiting on a gift card that hadn't been issued because the order hasn't been completed on their end for the last three weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience regarding the delivery and installation of the Insignia™ 6.7 Cu. Ft. Electric Dryer. We appreciate your feedback as it helps us understand the areas where we can improve our service. Your insights are valuable, and we’re committed to ensuring a better experience for our customers in the future. Thank you for your understanding! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Not it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to put everything to dry at least 3 times for it to fully dry. Annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you are experiencing with the drying performance of your unit.
Our goal is to provide high-quality appliances that meet your needs effectively. It sounds like the Sensor Dry feature may not be operating as expected, which can indeed be frustrating. We recommend checking a few factors that can influence drying efficiency, such as ensuring the lint filter is clean and the dryer is not overloaded, as this can affect air circulation.
If the issue persists, we encourage you to reach out to our customer support team for further assistance. We are committed to resolving this for you and ensuring that your dryer performs to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your understanding.
Worst dryer. Bad customer service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommended. I purchased it November 2024. It already needs to be repaired. There was a wiring issue. They had to order a part. Still waiting for the Geek Squad to repair it. I been without a dryer going on week 3. Geek Squad is giving me the run around now!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Kamisha, for sharing your experience. We’re truly sorry about the inconvenience and delay with your dryer repair, and we understand how disruptive this must be. Your feedback has been noted and will help us improve the level of service and product reliability. Tine | Insignia Support
a fryer without a power cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most ridiculous thing ever- at delivery I was told all I’d need for this was a dryer vent. after purchasing that- nope now I need a power cord?! who sells appliances without power cords??! I honestly want a refund now. come back and pick it up and give me my $500 back!! ridiculous
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KristinW, thank you for reaching out. We understand how frustrating this situation has been. Insignia electric dryers typically require a separate power cord purchase, as different homes may have varying outlet types. We recommend checking with Best Buy’s customer service regarding return policies and possible solutions. Tine | Insignia Support
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once it was shipped did not come with any hookups vent. Once it was hooked staryed to smoke and smell of fire..read a review of it being normal...but so far has been working
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DominiqueW,
Thank you for taking time to write a review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia
DO NOT PURCHASE THIS PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To my surprise when I bought this is when you turn the tab to the desired minutes, it doesn’t heat up you HAVE to use sensor dry !!!! I contacted the customer service they wanted me to re break my walls again and return the product!!! I have a narrow door way to my basement!!!! I believe they knew when they sold me this piece because it came without a box and when my husband questioned it the delivery guy said that’s how it was bought….. no it was not, so if you care abt your 500+ $$$$ reconsider buying this junk
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MahendraS,
We are very sorry to read you are experiencing issues with one of our products. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the quality is not that great. The dryer could it be for less by loney
I would recommend this to a friendBad Door Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door would NOT stay closed on my second day of ownership. Had 2 so called technicians that contract with Best Buy that said they fixed it, but the door ended up not closing the very next day. They just rigged it and told me they didn't carry parts with them for repairs.. I regret buying this dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We sincerely apologize for the inconvenience you've experienced with the door not staying closed. Your satisfaction is incredibly important to us, and it’s disheartening to hear that our product did not meet your expectations.
We understand how frustrating it can be to deal with technical issues, especially so soon after your purchase. Our goal is to provide a high-quality product and exceptional customer service, and it seems we fell short in this instance.
We encourage you to reach out to our customer support team directly at 1-877-467-4289. They will be able to assist you further and help resolve the issue with your dryer. We are committed to ensuring that your experience improves, and we want to make this right for you.
Thank you again for your feedback, and we hope to restore your confidence in our products.
Never again!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER buy another Insignia brand product again. I’ve had this dryer for 14 months and it no longer heats up. Utterly useless. Don’t get me started on the matching washer, which had to be replaced (hassle and a half!) after 8 months. I would steer clear of this brand. It is absolute garbage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jade! Thank you for sharing your experience with us, Jade. We’re truly sorry to hear that your Insignia dryer stopped heating after 14 months and that you also had issues with the matching washer. We understand how incredibly frustrating and disappointing that is, especially when you expect your appliances to last and work reliably. Your feedback is important, and we’ll make sure it’s shared with the appropriate teams so we can continue improving the quality and durability of our products.
Darshan | Insignia
Avoid delivery and install services, buy elsewhere
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third time recently Best Buy delivery people have failed. I keep telling them I will never buy another appliance from them but this time I mean it. They hire unprofessional people to deliver and install. It is totally not worth the aggravation when there are other companies to use. Avoid at all costs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the negative experience you had with the delivery and installation services for your Insignia 6.7 Cu. Ft. Electric Dryer.
We understand how frustrating it can be when delivery and installation services don't meet expectations. We're committed to providing a seamless customer experience, and we'll use your feedback to improve our processes.
We encourage you to reach out to Best Buy customer support directly to address the specific issues you encountered with the delivery and installation team. They can provide further assistance and resolution.
We hope you'll still be able to enjoy the many features and benefits of your new Insignia dryer. If you have any questions or concerns about the product itself, please don't hesitate to contact our Insignia customer support team (877-467-4289). - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285