Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 6.7 Cu. Ft. Electric Dryer with Sensor Dry's performance, ease of use, and quiet operation. Many appreciate its affordability and find it suitable for their needs. While some wish for an interior light, the majority of feedback highlights the dryer's effectiveness and value. The dryer's capacity and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a long time to dry and also always says clean the filter, but it’s brand new
No, I would not recommend this to a friendTerrible product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product and the heating element went out within a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MarkP,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the heating element issue with your Insignia™ dryer. As the manufacturer, we strive to produce reliable products, and we're sorry this did not meet your expectations. Please reach out to our customer support team so we can assist you further and explore potential solutions. Your satisfaction is very important to us. - Emman | Insignia Products
Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is very weak. Sometimes we have to run the load 2 or 3 times for a regular to small sized load.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about your experience with our Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry. I apologize that the dryer is not meeting your expectations, and I understand how frustrating it can be to have to run multiple cycles for a single load. I'll make sure to pass on your feedback to our product development team to review and improve the performance of our dryers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Lemon Sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to use “new” Insignia dryer yet because it does not heat. Very disappointed with “Lemon“ appliance and frustrated with customer service “not” provided.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We appreciate you taking the time to express your thoughts, and it's important for us to hear about your experience. We strive to improve our products and services, and your comments will help us enhance customer satisfaction moving forward. Thank you again for your insights! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
no good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't get hot enough on either temp, not big enough definitely go in the store next time.
No, I would not recommend this to a friendDon't buy this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a piece of junk. It lasted a little more than a year (so warranty expired) and, after a service call the repairman said he couldn't get the part so it couldn't be repaired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the product. It's disappointing that it didn't last as long as expected and that you encountered difficulties with the repair process. We understand how frustrating this situation must be for you, especially after investing in the product. Your feedback is valuable to us, and we'll make sure to address these concerns with our team to prevent similar issues in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Would not recommend this washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laundry cycles take too long. Quick wash takes an hour & 40 minutes. There’s no way to shorten a wash cycle. I had space limitations so needed a small washing machine.
No, I would not recommend this to a friendDo not buy this.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to cycle it 3 times to get the clothes dry. The sensor shuts it off before everything is dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you're having trouble with the sensor shutting off before your clothes are fully dry. That must be quite inconvenient. Have you tried adjusting the sensor settings or using a different drying cycle? If the issue persists, our customer support team would be happy to assist you further. Please let us know if there's anything else we can do to help.
Keith | Insignia Support
Don't do it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to run the dryer for two cycles to get a load dry and the timer knobs does not move.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, Sunshyne! We appreciate you taking the time to let us know about your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. If you need any assistance or have any questions, please feel free to reach out! Jeth | Insignia Support
Worthless installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good dryer . Absolutely bad install .. exhaust pipe crushjed in half, plus torn open at bend.. Genk squad was usless came and left did not know what do do .. Ended up fixed myself.............
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, Poorinstall. We appreciate your feedback and are glad to hear that you found the dryer itself to be good. Your comments about the installation process will help us improve our services. If there's anything else we can assist you with, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Fine if you want it to take 18 hours to dry cloths
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received 3 of these over the period of a month, none of them had working heating elements, terrible product, terrible support from best buy, go to a different seller
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelL,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it 2 months and it wont heat up. Smh. Should have just bought a used one
No, I would not recommend this to a friendFaulty Material
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the latch for the door is constantly breaking no matter how gently you close the door its a poor design.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re sorry to hear about the issue with the door latch. Your feedback is important to us, and we take it seriously. We’ll look into this design concern to improve our products. If you need assistance with a replacement or repair, please reach out to our customer service team. We’re here to help and ensure you have a better experience with our products. - Carl | Insignia Products
Faulty Door
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door broke literally 1yr & 1 day agter warranty was expired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear that the door broke just one day after your warranty expired. That's incredibly frustrating, and we understand your disappointment. We regret that this happened and that we cannot offer warranty coverage at this time. Please contact our customer support hotline at 1-877-467-4289, and we can discuss potential repair options or other solutions. - Carl | Insignia Products
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I it makes use metallic sound. Once in every 5 minutes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We're sorry to hear about the metallic sound you're experiencing with your Insignia™ 6.7 Cu. Ft. Electric Dryer. This is not the experience we want for our customers, and we understand how concerning this can be.
We'd like to assist you in resolving this issue. Please reach out to our customer support team so we can discuss alternative solutions to address the problem. Your satisfaction is important to us, and we appreciate your patience.
Thank you for supporting Insignia. We value your business and look forward to serving you better in the future. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Still damp
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never geta anything completely dry. Always have to run it an extra 20min.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Breder,
Thank you for your review. We are sorry to hear that you are not fully satisfied in purchasing our product. We always try our best to get this resolve in a timely manner. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Nice looking but, sucky
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great brand new 3 months of owning it and it's wodking crappy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that your Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry is not performing as expected after only 3 months of use. We're disappointed to hear that it's stopped working properly, and we appreciate you bringing this to our attention. We're committed to providing reliable products, and it's clear that we fell short in this instance. We'd like to make things right and would like to offer a repair or replacement option for you. Please let us know which option you prefer, and we'll work with you to resolve the issue as quickly as possible. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Not a good dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dries when it desides when it wants to work. Makes a clicking sound and won't come on at all when it decides it don't won't work. Going to take it back today.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Denese,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dont buy!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is terrible. It never dries my clothes in one cycle. I do the 80 minute cycle and not even a large load. Dont buy this dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. 12-Cycle Electric Dryer! We know how frustrating is that your unit won't dry your clothes in one cycle. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
F
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little smaller than anticipated...Gives you no indication of how long each cycle is, drying time too short...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support