Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 6.7 Cu. Ft. Electric Dryer with Sensor Dry's performance, ease of use, and quiet operation. Many appreciate its affordability and find it suitable for their needs. While some wish for an interior light, the majority of feedback highlights the dryer's effectiveness and value. The dryer's capacity and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not working Best Buy does not test return item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with our product. We understand how frustrating it can be when a product does not work as expected and when return items are not tested. Your satisfaction is important to us, and we regret that we did not meet your needs. We appreciate your honesty and will use your feedback to improve our services and better serve our customers.
Keith Insignia Support
Consumer Knowledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Consumer- the appliance was too BIG. Both washer and dryer. I’ve never made this “ type” of purchase. Is it my responsibility to make sure the specs ( measurements and dimensions) fit my laundry room?
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PamelaE! We understand how overwhelming it can be to make a significant purchase like this for the first time. While we do provide the measurements and dimensions of our appliances on our website and in-store to help guide our customers in making informed decisions, we realize that it may not always be easy to visualize how they will fit in your specific space.
We always strive to provide the best possible customer experience and we sincerely apologize for any inconvenience this may have caused. We want to make things right for you and ensure you have appliances that will work for your needs. Please reach out to us and we will do our best to find a solution that fits your needs.
JC | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Poor dry time
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes took 80 min + to dry, sometimes had to dry twice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We appreciate your insights regarding the drying times. Your input helps us improve our products and services. Your satisfaction is important to us. Keith | Insignia Support
Crappy dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this 3/15 and it doesn’t dry completely. I’ll start it and have to keep restarting it, because everything’s still DAMP!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the drying issue you're experiencing with the product purchased in March. Despite your efforts, it's not drying completely, causing frustration. We recommend contacting our customer service for troubleshooting or assistance. If the problem persists, and you're within the return period, consider returning it for a replacement or refund. Your satisfaction is important to us, and we apologize for any inconvenience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this dryer. I purchased my dryer in July 2021. Its March 2023 it's no longer working. Very expensive to repair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We genuinely appreciate your feedback and understand how important it is for appliances to perform reliably. Your insights help us in our ongoing efforts to enhance our products and ensure a positive experience for all our customers. Thank you for being part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Doesn’t do a good job at properly drying
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it for a year but it doesn’t properly dry i have to keep turning it on after it stops i turn it on like 3 or 4 times
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback about the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We appreciate your insights and understand how important efficient drying is for your laundry routine. Your comments are valuable as they help us to continuously improve our products and customer experience. If you have any further suggestions or thoughts, we would love to hear them! Jeth| Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken in less than 2 years. The dryer started drying poorly after a year and a half, and now does not dry at all. STAY AWAY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SaraB,
It is really important for us to hear your experience about this product. We want to know your feedback so we will be able to know how to improve the quality of this dryer. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
damaged dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was fine dryer came damaged and they refuse to do anything about it
No, I would not recommend this to a friendDoesnt dry good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryes suck bad it doesnt dry good take 2 to 3 time on hight for an hours
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Beast,
Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheap value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not Order. I have had the dryer for 4 months and the control panel has gone out. I have had to wait nearly 3 weeks and my dryer is still not fixed. Customer service could care less about the customer as one agent argued back and forth with me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jassimpson,
Thank you for sharing your experience with our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. I'm sorry to read that one of products is not working as it should be. I understand the frustration you are in just to get the dryer fixed. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and quick dray and the price goooooooooooooood
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There,
We really appreciate your feedback on this Insignia - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Doesn’t dry very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t dry my comforters unless I run it 2-3 times!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kylm,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Piece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound coming from the Dryer...contacted Best Buy Customer Care and they couldn't do anything because it was after the 15 days.
No, I would not recommend this to a friendBroke in 3 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in stock. Took it home and 3 months later it stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 6.7 Cu. Ft. Electric Dryer. We understand how frustrating it can be to have an appliance stop working unexpectedly, especially after a relatively short time. Your feedback is important, and we appreciate you taking the time to share your concerns. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Faulty merchandise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this dryer and it does not heat up at all. I am still waiting for a replacement
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Renee,
Your feedback about this dryer is really helpful to us so we will be able to continue improve its quality and effectivity. If you need further assistance, you can contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has stopped working and i purchased it a little over a month ago. Best buy after purchase service sucks because you only have 2 weeks for a return. I will not be purchasing any more items from Best buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Electric dryer. I am sorry to read that the unit is no longer working properly within a month period. Kindly contact us to be able to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Too long of a drying time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drying time takes 2 to 3 times longer than my old dryer. Good luck trying to dry towels all at once.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Raul! Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We're sorry to hear that it's taking longer to dry your laundry compared to your old dryer and that you're experiencing difficulties drying towels all at once. We appreciate your feedback and want to ensure your satisfaction. If you have any further concerns or need assistance, please don't hesitate to reach out at insignia@bestbuy.com. We're here to help find a solution. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
IS OK NOT REALLY GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IS NOISY DO THE WORK BUT SHUT BE CHEAPER SINCE SOMETIMES NEED TO DO 2 ROUNDS DO DRY GOOD
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the noise level of the Insignia™ Electric Dryer and the suggestion for a lower price due to possible need for multiple drying cycles. We apologize for any inconvenience caused by the noise and will pass along this information to our product development team for future improvements. If you would like to discuss this further or explore other options, please feel free to reach out to our customer service team. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Two of them and neither worked… waiting for third
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess I still have nothing to wear for three days. Unreliable, embarrassing
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It usually takes 3 cycles to dry clothes, and I am doing smaller loads than I was previously. My clothes are always wrinkled even though I am taking them out as soon as they are dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Teresa, for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We appreciate your feedback and are always looking for ways to improve our products and services. Your comments will be shared with our team to help us enhance the quality and reliability of our offerings. If you have any further suggestions or need assistance, please feel free to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142