Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.7 Cu. Ft. Electric Dryer's overall and dryer performance, ease of use, quiet operation, size, and capacity, all at an affordable price. Many appreciate that it won't damage clothes and is easy to operate. However, some customers have noted the absence of an interior light and issues with the dryer's heating function.
This summary was generated by AI based on customer reviews.
So disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used one time for SMALL load of laundry (2 pr shorts, 3 shirts, 4 wash cloths) took extra time to dry. Next day dryer would not turn on at all. Best Buy kindly and quickly sent a replacement, Geek Squad delivery men installed replacement and this one would not turn on for them. Sadly had to return the first dryer and the replacement back for a refund. Best Buy and the Geek Squad we're fantastic unfortunately both dryers were not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CMC65 . Thank you for taking the time to leave a review on Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. I understand that you are disappointed with the performance of the unit. Kindly contact us to further assist you.
Mary II Insignia Products II https://www.insigniaproducts.com/
Worst Dryer - Look elsewhere
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly regret getting this dryer. It barely heats up, and struggles to dry even the smallest loads. It's incredibly frustrating having to put clothes in to dry for an extra 30-60 minutes just to get them almost-dry. It pretty much negates whatever energy savings options the dryer has. Save your money and look elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are truly sorry to hear about your frustrating experience with our dryer. It's disappointing to know that it's barely heating up and struggling to dry even small loads, causing you to extend drying times significantly. We understand how frustrating this must be, and we regret that it's negating any potential energy savings. We strive to provide reliable and efficient appliances, and it's clear we've fallen short in your case. We are taking your feedback seriously and will review our product's heating system to identify and address any potential issues. We apologize for the inconvenience and frustration this has caused. Keith | Insignia Support
DO NOT BUY!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer and dryer set I've ever purchased. They don't clean your clothes. It's a horrible set. They are the worst!! I have never seen a set so poorly made. I'm stuck with them now. I am so disappointed. I will never purchase anything Best Buy branded again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, TonyaT. We understand your frustration with the performance of the Insignia™ Washer and Dryer set. We apologize for your negative experience and will share your feedback with the appropriate teams. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support
Pathetic worthless delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was so sub par it was a joke, they wound up leaving it outside. My guys literally turned it the other way and it went right the basement that the "trained professional" delivery guys said couldn't be done! Glad I paid a delivery fee for nothing!
No, I would not recommend this to a friendDelivered non-functional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed - never heated, cooling light stayed on. Sadly, it seems a normal issue with today's crap manufacturing. Why did my previous dryer last 21 years with minor maintenance? Bestbuy doesn't have a replacement, so i will never known if any of these would ever work. It is a good argument to consider having them set it up, however. It may save a few days in getting a replacement...? I guess the answer is to spend more for something that will work - or get that extended warranty!
No, I would not recommend this to a friendWorks until the warranty is up, then you're sol
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 376 days - exactly 11 days after the end of the warranty - before it started having problems with drying and tumbling. The low heat cycle was never consistently low, but service company said that was a common issue with "cheap" dryers, and pointed out many don't offer the option. Despite cleaning and going through all the trouble shooting issues, it's seemingly not built to last much more than the warranty period.
No, I would not recommend this to a friendWorks Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came without a cord to plug in to the was. I was none to happy about that.
No, I would not recommend this to a friendNot a good dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first purchase from BestBuy where the item was terrible. The dryer did not get hot enough during the cycle to dry all items. It was normal to run it two to three times to get all of our clothes dry, so I took it back soon after we purchased it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are truly sorry to hear about the issues you experienced with your dryer. We understand how frustrating it must be to have to run multiple cycles to dry your clothes. Your satisfaction is important to us, and we are committed to addressing your concerns and improving our products. We appreciate your patience and will work diligently to ensure a better experience for you in the future. Keith | Insignia Support
- Cons mentioned:Heat
Dryer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really get all that heated gotta constantly dry loads several time
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a brand new dryer it has been exchanged twice now with the second one they say the element is gone how if its new now they wont exchange or accept returns but still expect me to accept this no. I will make sure i dont refer this company to anyone
No, I would not recommend this to a friendInsignia Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I believe the dryer is a bit over priced, it is simple and works well.
I would recommend this to a friendDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Nothing special...............................
I would recommend this to a friendWorst dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm returning it and it is the 2nd time. I don't want a replacement because the door broke on the first and second one. On the second one it takes 3-4 times to dry your clothing. The first was 2 times to dry. This dry has major problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We're truly sorry to hear about the repeated issues you've faced with the door and drying performance. This is not the quality we strive to deliver, and we take full responsibility for the inconvenience caused.
We'd like to help resolve these problems. Please reach out to our customer service support so we can discuss alternative solutions to address the door and drying issues.
We appreciate your patience and understanding, and we hope to restore your confidence in our products. Thank you for bringing this to our attention. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Broke instantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in April 2025, here we are two months later it broke. Completely unusable, after minimal use. Is not reparable. I get that is cheap, comparatively, but that’s absolutely horrendous. Do NOT buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re truly sorry to hear that the product became unusable after such a short period of minimal use. We understand how disappointing and frustrating this experience must be, especially when expectations aren’t met. Your input is important and helps us identify areas where we can improve.
Keith | Insignia Support
Do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine brand new on sale for $350 and thought i got a steal, i did not. Brand new and does not dry, and wont heat up. Have also heard nothing but bad things so i would spend the extra money and get a dryer that actually works. Extremely disappointing.
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered and hooked up. It did not work. It was replaced by the same unit which also did not work upon delivery and hook-up. I had an electrician check my power supply and no issues were found. I exchanged for a different brand and there were no issues with that unit. Maybe these were just a bad batch as I have used Insignia products before.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CAB73,
Thanks for taking the time and effort to leave a review with our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer. We do apologize if our product did not work. If you have any more questions or concerns, please call us at For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
stopped working properly in less than 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 1 year dryer turns off indicating lint trap needs to be cleaned. The lint trap is cleaned yet it continues to turn off 10 minutes into dry cycle.
No, I would not recommend this to a frienddisappointed doesn't heat up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brand new set, the washer is great but the dryer? Right out of the box the dry light was on, and cooling light was blinking. It never heated up whether it was on manual or sensor cycles, went to return it and ordered a second dryer. The same brand and model and it did the same thing right out of the box. Returning it to get a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 6.7 Cu. Ft. Electric Dryer had issues right out of the box. We apologize for the inconvenience and disappointment this has caused. We take these issues seriously and will make sure to pass on your feedback to our quality control team to investigate the cause of the problem and take necessary steps to prevent it from happening in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough communication takes longer than it should to dry. For the price it works fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We appreciate your honest assessment of the product's performance and acknowledge that it may not meet your expectations in terms of drying time. We understand that it can be frustrating when a product takes longer than expected to complete a cycle, especially considering the price point. We're glad to hear that, despite this limitation, the dryer still meets your needs and provides decent performance for its price. We'll take your feedback into consideration as we continue to improve and innovate our products to better meet our customers' needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
dryer is not powerful enough, don't buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The house was built in 2005 and i have used GE and Whirlpool dryers. All dryers worked well except this Insignia dryer. It does not dry and takes 3 times longer than the previous dryers. I cleaned up the vent, it still didn't dry fast. I really like to to return this dryer and I will not buy Insignia anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarinaJ,
Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285