Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.7 Cu. Ft. Electric Dryer's overall and dryer performance, ease of use, quiet operation, size, and capacity, all at an affordable price. Many appreciate that it won't damage clothes and is easy to operate. However, some customers have noted the absence of an interior light and issues with the dryer's heating function.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Dryer insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's seems to do the job haven't had it long enough
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, VernerN. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Products
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do the job. No matter what, everything stays a little wet. Disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you were disappointed with our product. We strive to provide high-quality products that meet our customers' expectations, and it is concerning to hear that the item didn't perform as you had hoped. We value your feedback and would love the opportunity to make this right for you. Please reach out to our customer service team so we can learn more about your experience and find a solution that works for you. Thank you for bringing this to our attention. Your feedback helps us to improve and better serve our customers. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Clothes Don't Dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes take forever to dry. I have to have it at High Dry, 80 minutes and have to do atleast 2-3 cycles in order for it to dry my clothes. Regret the purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're truly sorry to hear that your Insignia™ Top Load Washer did not meet expectations and that you encountered the E4 error. We understand how frustrating it can be when a major appliance doesn’t last as long as expected.
Your feedback is important and will be shared with our product and quality teams for further review. If you haven’t already, we recommend reaching out to our customer support team to see if there are any troubleshooting steps or warranty options available—we’d like the opportunity to help resolve the issue if possible.
Thank you again for your honest review. Ivy | Insignia Support
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 3 rounds to dry. On a real heavy load it took me 4
No, I would not recommend this to a friendSpend a little more for something better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes are almost always still wet and I have to dry numerous times even on small loads.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I know now I would have never went to Best buy
I would recommend this to a friendNot a good one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 2 weeks and want dry my clothes washer works great Use it three times the forth it keep saying cooling only try unplugging it try different stuff it want get hot in any way Called Best Buy they there sending a delivery crew out to pick up and is going to bring another so let’s see what happens
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 6.7 Cu. Ft. 12-Cycle Electric Dryer, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
disapointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst dryer ever. stop heating after 1 year. sometimes it heats and sometimes it don't. cleaned lint line, checked heating elements and replaced moisture sensors nothing works. Next time I will a simple GE dryer with simple on/off controls.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re very sorry to hear about the issues you’ve encountered with your dryer. It’s frustrating when an appliance doesn’t perform as expected, especially after taking steps to troubleshoot it. Your feedback regarding the heating problems and the complexity of the controls is important to us, and we will use it to improve our products. If you need further assistance or would like to discuss this matter, please reach out to our customer service team. We appreciate your input and hope to provide you with a better experience in the future. Keith | Insignia Support
Poor quality, don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, let me say that I’m a single, business professional who takes great care of my things. I’ve had this dryer for about a year and a half and it’s already stopped drying. It’s not a fuse or dirty filter. I’ve eliminated all of the normal things and now gonna have to either repair or get a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the trouble you're experiencing with your dryer. It's frustrating when appliances don't perform as expected, especially after such a short time. If you're still within the warranty period, we recommend reaching out to the manufacturer for repair or replacement options. If not, a professional repair service may be able to diagnose and fix the issue. Alternatively, if you're considering purchasing a new dryer, we'd be happy to assist you in finding a suitable replacement. Your satisfaction is important to us, and we're here to help however we can. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Beware!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes two hours to dry a large load of laundry. Hot setting is a joke. Some days the wash smells like mold, the next time there is no smell. A big waste of money. My old Sears dryer that lasted 25 years was superior. Look elsewhere, do not take a chance on this lemon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer -White. I am very sorry that you are not satisfied with our products. I apologize for the inconvenience that this matter has caused you, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
2 new came broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it zero stars if i could. First came in and did not work. They replaced it a week later, and the second did not work and was damaged. The installer was very helpfull, but the cust support was no help at all and told me to go in in person. Once i went in they kept trying to upsale me a diffent model and when i chose one they told me it was out of stock and kept upsaleing.
No, I would not recommend this to a friendVery frustrated
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage motor didn't even last a few months now I'm spending more money trying to fix it or buy another y'all should be sued selling this product with no warrantys
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the frustration you are experiencing with your Insignia™ Electric Dryer. We understand how inconvenient it is when a product doesn’t perform as expected, and we take concerns about quality very seriously.
We would like to investigate this issue further and see how we can assist you. First, please check to see if the product is still under warranty, as we do stand by our products and offer support for repairs or replacements when possible. If you haven’t already, we encourage you to reach out to our customer service team, who can provide support and guidance on the next steps.
We value your feedback as it helps us improve our products and services. Thank you for bringing this to our attention, and we hope to resolve this matter for you as quickly as possible.
Terrible service will never do business again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work properly they were supposed to bring one out over the following weekend a holiday at that and then they didn't even show up I canceled my plans for a long holiday weekend for them to exchange it and they never showed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We appreciate your feedback regarding the service you received during your scheduled exchange. Your input is important to us, as it helps us to continuously enhance our customer service experience. We hope to provide you with a better experience in the future, and we truly value your engagement with our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Not safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer caught on fire. The drum was actually on fire while in operation. No electrical issues noted as the dryer cord was in tact.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re very sorry to hear about this serious issue with the dryer. Safety is extremely important to us, and we take reports like this very seriously. Your feedback is critical and will be shared with the appropriate teams for further review.
– Keith | Insignia Support
Dryer no one will help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service I am still in the process of trying to get this dryer fixed. It has been three weeks now with a blinking dryer light and a solid, cool light.
No, I would not recommend this to a friendno hot air!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever! If you like to run your dryer 3-4 times to dry clothes with cold air, you'll love this model. The dryer doesn't even get hot. Returned it fast.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with the dryer. We understand your frustration with its performance and appreciate you sharing your experience. Your comments are important to us as we strive to improve our products. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at insignia@bestbuy.com. Keith | Insignia Support
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer but ours arrived with a defect. After 7 hours trying to get in serviced, I got a refund towards a new dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry arrived with a defect and caused frustration and inconvenience. We apologize for the issues you experienced trying to get the dryer serviced, and we appreciate your patience and perseverance in seeking a resolution. We're glad that you were able to receive a refund towards a new dryer, and we're committed to ensuring that our products meet the highest standards of quality and reliability. We'll take your feedback into consideration to improve our manufacturing and quality control processes, so we can prevent similar issues from occurring in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes forever to dry a big load. have to turn it on 2 or more times
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RichardB!
Thank you very much for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. I know that this could be an unfortunate situation that it takes forever to dry a big load, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to return this dryer cause it takes 4 times to dry my clothes at d highest that it gets hot on. It does not dry my clothes it leaves them damp and I am not happy with this purchase one bit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CatarinaP,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White (NS-TDRE67W1). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Not worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t dry . It takes several loads to dry the clothes no matter what setting I put it on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. 12-Cycle Electric Dryer! We know how frustrating is that your unit takes several loads to dry the clothes. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us