Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.7 Cu. Ft. Electric Dryer's overall and dryer performance, ease of use, quiet operation, size, and capacity, all at an affordable price. Many appreciate that it won't damage clothes and is easy to operate. However, some customers have noted the absence of an interior light and issues with the dryer's heating function.
This summary was generated by AI based on customer reviews.
Insignia dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Th dryer just stopped getting hot within the first week of purchase . I exchange it out for a new one and still the same thing. Now I’m awaiting a technician for something I just purchased.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with us. I’m sorry to hear that you’ve encountered issues with your Insignia dryer, especially so soon after your purchase. We understand how frustrating it can be when a product doesn't perform as expected.
It’s good to know that you’ve exchanged the dryer, but I’m concerned to hear that you’re experiencing the same problem with the new unit. Our goal is to ensure that our products meet your expectations and provide reliable performance.
I appreciate your patience as you await the technician’s visit. They will be able to diagnose the issue and help resolve it as quickly as possible. In the meantime, if you have any further questions or require assistance, please don't hesitate to reach out. We’re here to help.
Thank you for choosing Insignia, and we hope to get this resolved for you promptly.
Squeaky Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought one and first time using it, it squeaks.. had to call their geek squad to fix. Technician said the bearings were going out. THE DRYER IS BRAND NEW! Then he tells me the part to fix is not bring made. NOT HAPPY !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PhaedraH,
Thanks for taking the time and effort to leave a review about our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White (NS-TDRE67W1). I'd like to apologize for the situation that you've experienced with one of our products. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-(877)-467-4289 or email us at insignia@bestbuy.com Monday to Saturday, 8 a.m.–9 p.m. CST so we can discuss your experience and find a solution.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Insignia Dryer Owned 25 days QUITS WORKING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer for less than thirty days and the heating element is no longer working. I have never had a dryer conk out on me like this. This is my first experience with a Best Buy brand product and I am very disappointed.
No, I would not recommend this to a friendWeak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is very weak. Sometimes we have to run the load 2 or 3 times for a regular to small sized load.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about your experience with our Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry. I apologize that the dryer is not meeting your expectations, and I understand how frustrating it can be to have to run multiple cycles for a single load. I'll make sure to pass on your feedback to our product development team to review and improve the performance of our dryers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Buy only if you have all day.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the design is ok, this machine takes FOREVER to dry anything. We often have to dry things twice so just they won't be damp. Forget drying knots or comforters.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Homeowner, thank you for sharing your feedback on the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We're sorry to hear about the issues you've experienced with the drying time.
Your comments are important to us, and we take them seriously. We apologize for any inconvenience this has caused and appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products
- Pros mentioned:Overall performance
Terrible Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great. Customer service was HORRIBLE! 23 days after delivered still not installed by Best Buy.
I would recommend this to a friend Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly made cheap plastic and it’s already making noises!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GinaA,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Would not recommend this washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laundry cycles take too long. Quick wash takes an hour & 40 minutes. There’s no way to shorten a wash cycle. I had space limitations so needed a small washing machine.
No, I would not recommend this to a friendLemon Sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to use “new” Insignia dryer yet because it does not heat. Very disappointed with “Lemon“ appliance and frustrated with customer service “not” provided.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer. We appreciate you taking the time to express your thoughts, and it's important for us to hear about your experience. We strive to improve our products and services, and your comments will help us enhance customer satisfaction moving forward. Thank you again for your insights! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Worthless installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good dryer . Absolutely bad install .. exhaust pipe crushjed in half, plus torn open at bend.. Genk squad was usless came and left did not know what do do .. Ended up fixed myself.............
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, Poorinstall. We appreciate your feedback and are glad to hear that you found the dryer itself to be good. Your comments about the installation process will help us improve our services. If there's anything else we can assist you with, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
I returned this dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 days. It wouldn't heat up. This was really disappointing, I really liked this dryer's features.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this an never turned on changed the panel an engine an still don’t work this dryer is no good and Best Buy does not let me return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're very sorry to hear about the issues you've encountered with the dryer and the difficulties with the return process. We understand how frustrating this must be. Your feedback is important to us, and we'll use it to improve our products and services.
- Carl | Insignia Products
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working right after the year warranty was over. Attempted to use the repair service and they came out and turned it on and it got hot so they said it was fine and left… of course, it didn’t work after that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our product and the service provided. It's truly disheartening to hear about the issues you encountered, especially right after the warranty period ended. Your satisfaction is incredibly important to us, and we understand the frustration this situation may have caused. We would like to make things right for you. Please reach out to our customer support team so we can explore further options to resolve this matter and ensure your satisfaction with our product and service. Your feedback is invaluable to us as we continuously strive to improve and deliver the best experience for our customers. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Insignia dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine lasted one year and stopped drying the I would advise people not to buy this crap of a machine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about your experience with the machine. We understand how frustrating it can be when a product doesn't last as expected. Your comments are important to us, and we'll use them to improve our products and services.
- Carl | Insignia Products
Fine if you want it to take 18 hours to dry cloths
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received 3 of these over the period of a month, none of them had working heating elements, terrible product, terrible support from best buy, go to a different seller
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelL,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it 2 months and it wont heat up. Smh. Should have just bought a used one
No, I would not recommend this to a friendWorst dryer ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing ever dries even after 10 dries - even small loads
No, I would not recommend this to a friendDon't buy this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a piece of junk. It lasted a little more than a year (so warranty expired) and, after a service call the repairman said he couldn't get the part so it couldn't be repaired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the product. It's disappointing that it didn't last as long as expected and that you encountered difficulties with the repair process. We understand how frustrating this situation must be for you, especially after investing in the product. Your feedback is valuable to us, and we'll make sure to address these concerns with our team to prevent similar issues in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Nice looking but, sucky
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great brand new 3 months of owning it and it's wodking crappy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that your Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry is not performing as expected after only 3 months of use. We're disappointed to hear that it's stopped working properly, and we appreciate you bringing this to our attention. We're committed to providing reliable products, and it's clear that we fell short in this instance. We'd like to make things right and would like to offer a repair or replacement option for you. Please let us know which option you prefer, and we'll work with you to resolve the issue as quickly as possible. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Would not Purchase again!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer takes forever to dry the clothes, horrible
No, I would not recommend this to a friend