Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.7 Cu. Ft. Electric Dryer's overall and dryer performance, ease of use, quiet operation, size, and capacity, all at an affordable price. Many appreciate that it won't damage clothes and is easy to operate. However, some customers have noted the absence of an interior light and issues with the dryer's heating function.
This summary was generated by AI based on customer reviews.
Still damp
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never geta anything completely dry. Always have to run it an extra 20min.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Breder,
Thank you for your review. We are sorry to hear that you are not fully satisfied in purchasing our product. We always try our best to get this resolve in a timely manner. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
F
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little smaller than anticipated...Gives you no indication of how long each cycle is, drying time too short...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Do not buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT NOT BUY THIS. 1 1/2 months of use and it stopped working. No hot air just cold
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Darrellltafoya. We understand your frustration with the Insignia™ dryer not producing heat after only 1 1/2 months. We're sorry you're having this issue. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support
Not a good dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dries when it desides when it wants to work. Makes a clicking sound and won't come on at all when it decides it don't won't work. Going to take it back today.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Denese,
Thank you for taking the time to review our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to waste your money get it… you would be better off getting something used.
No, I would not recommend this to a friendDo not buy this.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to cycle it 3 times to get the clothes dry. The sensor shuts it off before everything is dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you're having trouble with the sensor shutting off before your clothes are fully dry. That must be quite inconvenient. Have you tried adjusting the sensor settings or using a different drying cycle? If the issue persists, our customer support team would be happy to assist you further. Please let us know if there's anything else we can do to help.
Keith | Insignia Support
no return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they did not give the customer enough time to return it. now I an stuck with a washer and dyer that sucks!!!
No, I would not recommend this to a friendno good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't get hot enough on either temp, not big enough definitely go in the store next time.
No, I would not recommend this to a friendDo not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I've ever owned! Always leave clothes slightly damp
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, AmyR, for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. We regret that the dryer is not meeting your expectations and understand how disappointing that must be. We appreciate your honest feedback and encourage you to check the user manual for any troubleshooting tips or reach out to our support team for further assistance. Your input is valuable and helps us improve our products. Tine | Insignia Support
Dont buy!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is terrible. It never dries my clothes in one cycle. I do the 80 minute cycle and not even a large load. Dont buy this dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.7 Cu. Ft. 12-Cycle Electric Dryer! We know how frustrating is that your unit won't dry your clothes in one cycle. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this dryer. I purchased my dryer in July 2021. Its March 2023 it's no longer working. Very expensive to repair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts regarding the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We genuinely appreciate your feedback and understand how important it is for appliances to perform reliably. Your insights help us in our ongoing efforts to enhance our products and ensure a positive experience for all our customers. Thank you for being part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a long time to dry and also always says clean the filter, but it’s brand new
No, I would not recommend this to a friendFaulty Material
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the latch for the door is constantly breaking no matter how gently you close the door its a poor design.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re sorry to hear about the issue with the door latch. Your feedback is important to us, and we take it seriously. We’ll look into this design concern to improve our products. If you need assistance with a replacement or repair, please reach out to our customer service team. We’re here to help and ensure you have a better experience with our products. - Carl | Insignia Products
Consumer Knowledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Consumer- the appliance was too BIG. Both washer and dryer. I’ve never made this “ type” of purchase. Is it my responsibility to make sure the specs ( measurements and dimensions) fit my laundry room?
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PamelaE! We understand how overwhelming it can be to make a significant purchase like this for the first time. While we do provide the measurements and dimensions of our appliances on our website and in-store to help guide our customers in making informed decisions, we realize that it may not always be easy to visualize how they will fit in your specific space.
We always strive to provide the best possible customer experience and we sincerely apologize for any inconvenience this may have caused. We want to make things right for you and ensure you have appliances that will work for your needs. Please reach out to us and we will do our best to find a solution that fits your needs.
JC | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Doesn’t do a good job at properly drying
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it for a year but it doesn’t properly dry i have to keep turning it on after it stops i turn it on like 3 or 4 times
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback about the Insignia™ 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We appreciate your insights and understand how important efficient drying is for your laundry routine. Your comments are valuable as they help us to continuously improve our products and customer experience. If you have any further suggestions or thoughts, we would love to hear them! Jeth| Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
damaged dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was fine dryer came damaged and they refuse to do anything about it
No, I would not recommend this to a friendDon't do it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to run the dryer for two cycles to get a load dry and the timer knobs does not move.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, Sunshyne! We appreciate you taking the time to let us know about your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer. If you need any assistance or have any questions, please feel free to reach out! Jeth | Insignia Support
Terrible product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product and the heating element went out within a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MarkP,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the heating element issue with your Insignia™ dryer. As the manufacturer, we strive to produce reliable products, and we're sorry this did not meet your expectations. Please reach out to our customer support team so we can assist you further and explore potential solutions. Your satisfaction is very important to us. - Emman | Insignia Products
- Pros mentioned:Noise level, Overall performance
Fantastic purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it's not loud and the inside is really big can do huge loads
I would recommend this to a friend Crappy dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this 3/15 and it doesn’t dry completely. I’ll start it and have to keep restarting it, because everything’s still DAMP!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the drying issue you're experiencing with the product purchased in March. Despite your efforts, it's not drying completely, causing frustration. We recommend contacting our customer service for troubleshooting or assistance. If the problem persists, and you're within the return period, consider returning it for a replacement or refund. Your satisfaction is important to us, and we apologize for any inconvenience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142