Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 6.7 Cu. Ft. Electric Dryer with Sensor Dry's performance, ease of use, and quiet operation. Many appreciate its affordability and find it suitable for their needs. While some wish for an interior light, the majority of feedback highlights the dryer's effectiveness and value. The dryer's capacity and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Great !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for the price !!! Great value ….Wow………Great!!!
I would recommend this to a friendAverage dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t comes with power cord you’ll need to buy one separately. Also, it doesn’t heat very well. Overall for price is okay.
No, I would not recommend this to a friendTakes Too long to dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little longer than average to dry clothes, a Medium load takes about an hour to dry.
No, I would not recommend this to a friendPass on Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry loads often. Actuality purchasing a new dryer today. I'll never buy this brand again. It was worth a shot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 6.7 Cu. Ft. Electric Dryer. We're truly sorry to hear that it didn't meet your expectations and that it took longer than expected to dry your loads. We understand how frustrating this can be and apologize for any inconvenience caused.
We take full responsibility for this issue and would like to help resolve it. If you haven't already, please reach out to our customer support team. They can assist with troubleshooting or discuss potential solutions, such as a repair or replacement.
We appreciate your feedback as it helps us improve our products and services. While we're sorry to lose you as a customer, we hope you'll consider giving us another chance in the future. Thank you for giving our brand a try. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
RUN DON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caught fire one year and a month after purchasing, motor/belt is messed up no one at CS will help me because it's over warranty. They also flooded my basement during install, unplugging my sump pump and not telling me. No one will help me, send me replacement parts. THERE's NO WHERE to buy these online, go literally to any other store and don't buy best buys cheap products. I'm so close to taking them to court for all the damages in my house, had they actually offered any sort of help over last 4 months me calling in to try to get help, I wouldn't take them to court, but honestly they have left my no other option. There CS has gone down hill and products since covid, use to be a long time CS, now I'll never go back. Run and don't think twice about this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear about the devastating experience you've had with your Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry, including the fire and damage to your basement. We understand that our customer service team's inability to assist you with replacement parts has added to your frustration. We apologize for the inconvenience and distress caused by our product and service failure. We're also sorry to hear that our customer service has not met your expectations since COVID-19. We will take your feedback seriously and use it to improve our products and services, but we cannot comment on specific damages or legal actions. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Nah
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor dry function (the main option) doesn’t work. The items never actually fully dry. Without you are only left with the timed dry. It drys and it’s the cheapest option so we are keeping it just disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TessaH,
We are sorry for your experience with this product. Hearing your feedback is important so we can continue to improve its quality. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.
Insignia Support,
Renee
POOR customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not give a review on how I like my Washer. Bought the Washer on Aug 18,2023. It was delivered on Aug 26, But due to not being installed wrong I haven't been able to use it. When In tried, the water hoses were turned around Hot was Cold and Cold was Hot. It was Hot level so it would not spin, got off balance error, When I call to get help, I was told No one could come and fix it for 9 days. They told me to leave my phone # and the Manager would call me. No call from Manager. Had to get some one to come and install it right. If I ever get to use it, I can tell if I like it or not. But right now their customer service SUCKS!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, MaxineB. We appreciate your feedback and are always looking for ways to enhance our products and services. Your insights are valuable to us as we strive to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
New dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this dryer 3 weeks…it works. Ask me in 5 years
No, I would not recommend this to a friendGet it dry is hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's working good, using the high temperature control, it really helps eliminating wrinkles... Happy about that the only issue is it's really loud when operating.
I would recommend this to a friendMotor stopped working after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as soon as the warranty was over the motor went out. The cost to fix it costs basically as much as buying a new one. Dont buy this unless you want to buy another one a year from now!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Desiree. We're very sorry to hear about the motor failure just after the warranty period. We understand how frustrating and costly that can be, and your experience is being shared with our product team to help improve long-term reliability. Tine | Insignia Support
One Star Because Zero Isn't an Option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dryer. Sensor settings are a joke and do not work whatsoever. It should not take multiple 80 minute cycles to dry with a BRAND new dryer. The door does not seal properly and causes condensation all inside the door and running out onto the floor in my laundry room. DO NOT WASTE YOUR MONEY. The first one had these same issues, Best Buy sent a replacement and picked up the other week old dryer. I will be returning ASAP, to purchase a dryer that works.
No, I would not recommend this to a friendBad dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had the insigna dryer for sbout 6 mo. It takes slot longer to dry. Must run in twice for clothes to be dry. Wish i had spent more and got a whirpool or lg.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MelissaW. We’re sorry to hear that your dryer hasn’t been meeting your expectations. We understand how important efficient drying is, and we appreciate you sharing your experience. If you haven't already, you may consider checking the lint filter, venting, and load size to ensure optimal performance. Best Buy’s support team may also be able to provide troubleshooting assistance. We value your input and appreciate you taking the time to share your thoughts. Tine | Insignia Support
Very Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 2.5 years old and broken already. Stopped heating. Even when it worked it didn't dry right, Sometimes had to run through twice. You get what you pay for. Not even going to bother to try to fix it. Not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand your frustration with your appliance breaking down after only 2.5 years, especially since it wasn't drying properly even when it was working. It's definitely disappointing when an appliance doesn't live up to expectations, and it sounds like you've reached the point where you'd rather not invest any more time or money in repairs. We appreciate you sharing your experience, and we understand your decision to not pursue fixing it. - Carl | Insignia Products
not good enough for the cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ugly too rounded at front for the cost doesnt include timer to see time left to dry The sensor dry setting doesnt work all the time the lint catcher doesnt catch all of the lint
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 6.7 Cu. Ft. Electric Dryer. We appreciate your detailed feedback regarding its design and functionality. Your input is valuable to us as we strive to improve our products and services. Your satisfaction is important, and we are committed to addressing your concerns. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Horrible dryer!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer 15 months ago and it no longer will dry clothes blows cold air, of course didn’t get the extended warranty, had geek squad out said it’s the control panel and it’s not no clue what’s wrong. Do not buy this dryer or any insignia appliance!!!!! .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re very sorry to hear about the issues with your dryer. It’s frustrating when an appliance stops working correctly, especially after such a short period. We understand your disappointment and regret the inconvenience this has caused you. Please reach out to our customer support team for further assistance. We appreciate your feedback and will work to improve our products and services. Thank you for sharing your experience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Better off Hanging Clothes Outside to Dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years the dryer sensor will stop working. Will also just not dry your clothes unless you run them through twice for 80 minutes on the high setting. Even then you may need to run it longer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our dryer. We're sorry to hear about the issues you've encountered after two years of use. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We are committed to improving our products and will take your comments into consideration for future enhancements.
- Carl | Insignia Products
DON'T DO IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer we've ever had. Do not buy unless you want to hang everything to dry naturally. Even putting it on heavy duty, highest heat levels doesn't dry towels, blankets, even elastic waistbands in athletic shorts. Also, the "empty lint" filter comes on way too often. I clean it every time I put a new load in, and often during towels, etc. and it still comes on randomly. If this new damp everything sensor is the new thing, I want no part of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, VickieL. We're sorry to hear that the dryer hasn't met your expectations and that you've had issues with drying performance and the lint filter. Your feedback is important and will help us improve our products. We apologize for the inconvenience and frustration this has caused. If there's anything we can do to assist you further, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Takes all day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes an hour to wash normal clothes. Takes multiple hours for towels and blankets.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ccmm,
Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dryer doesn’t work…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting dryer set up into home. It did not work. Already past the return date so out of $500.
No, I would not recommend this to a friendno parts available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 yrs old, heating went out, cannot find parts. Very dissapointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out to us regarding your Insignia™ Electric Dryer. We sincerely apologize for the inconvenience you are experiencing with your appliance, especially considering it is only 2 years old.
We understand how frustrating it can be when a product malfunctions, and we are committed to providing our customers with the support they need. Unfortunately, there may be times when parts are not readily available due to high demand or supply chain challenges.
To assist you further, we recommend contacting our customer support team directly. They can provide you with information on the availability of parts and discuss potential options for repair or replacement. You can reach our support team at [insert contact information] or visit our website for additional resources.
We appreciate your patience and understanding in this matter. Your satisfaction is important to us, and we are here to help you resolve this issue.