Customer Ratings & Reviews
- Model:
- NS-TDRE67W1
- SKU:
- 6420142
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 6.7 Cu. Ft. Electric Dryer's overall and dryer performance, ease of use, quiet operation, size, and capacity, all at an affordable price. Many appreciate that it won't damage clothes and is easy to operate. However, some customers have noted the absence of an interior light and issues with the dryer's heating function.
This summary was generated by AI based on customer reviews.
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good product i really liked i recommend every one
I would recommend this to a friendNot bad for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the worst not the best. Not bad for the price on the 4th year and encountered the first problem
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback! We're glad to hear that our product has served you well for nearly four years. We apologize for the issue you've encountered and appreciate your understanding. Your input is valuable to us, and we'll take it into consideration for future improvements.
- Carl | Insignia Products
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great heating element is strong. Very satisfyied
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Very efficient! Glad I bought it !!!!
I would recommend this to a friendGreat !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for the price !!! Great value ….Wow………Great!!!
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer as it seemed to be a great price for the size and reviews were decent. Unfortunately, it did absolutely nothing, but blow cold air. Then, I had to get the circus in order, because customer service was no help. Anyways, eventually, I was able to schedule the BROKEN brand new dryer to be replaced with a MAYBE working one. Good news, the 2nd actually works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Katie,
Thank you for writing a review about our 6.7 Cu. Ft. 12-Cycle Electric Dryer - White. We know how frustrating it is that the first dryer did not work. Good thing you have it replaced with a new one that is working. In times you need further assistancce, please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Average dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t comes with power cord you’ll need to buy one separately. Also, it doesn’t heat very well. Overall for price is okay.
No, I would not recommend this to a friendTakes Too long to dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little longer than average to dry clothes, a Medium load takes about an hour to dry.
No, I would not recommend this to a friendNah
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor dry function (the main option) doesn’t work. The items never actually fully dry. Without you are only left with the timed dry. It drys and it’s the cheapest option so we are keeping it just disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TessaH,
We are sorry for your experience with this product. Hearing your feedback is important so we can continue to improve its quality. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.
Insignia Support,
Renee
RUN DON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caught fire one year and a month after purchasing, motor/belt is messed up no one at CS will help me because it's over warranty. They also flooded my basement during install, unplugging my sump pump and not telling me. No one will help me, send me replacement parts. THERE's NO WHERE to buy these online, go literally to any other store and don't buy best buys cheap products. I'm so close to taking them to court for all the damages in my house, had they actually offered any sort of help over last 4 months me calling in to try to get help, I wouldn't take them to court, but honestly they have left my no other option. There CS has gone down hill and products since covid, use to be a long time CS, now I'll never go back. Run and don't think twice about this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear about the devastating experience you've had with your Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry, including the fire and damage to your basement. We understand that our customer service team's inability to assist you with replacement parts has added to your frustration. We apologize for the inconvenience and distress caused by our product and service failure. We're also sorry to hear that our customer service has not met your expectations since COVID-19. We will take your feedback seriously and use it to improve our products and services, but we cannot comment on specific damages or legal actions. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Pass on Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry loads often. Actuality purchasing a new dryer today. I'll never buy this brand again. It was worth a shot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 6.7 Cu. Ft. Electric Dryer. We're truly sorry to hear that it didn't meet your expectations and that it took longer than expected to dry your loads. We understand how frustrating this can be and apologize for any inconvenience caused.
We take full responsibility for this issue and would like to help resolve it. If you haven't already, please reach out to our customer support team. They can assist with troubleshooting or discuss potential solutions, such as a repair or replacement.
We appreciate your feedback as it helps us improve our products and services. While we're sorry to lose you as a customer, we hope you'll consider giving us another chance in the future. Thank you for giving our brand a try. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Get it dry is hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's working good, using the high temperature control, it really helps eliminating wrinkles... Happy about that the only issue is it's really loud when operating.
I would recommend this to a friendNew dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this dryer 3 weeks…it works. Ask me in 5 years
No, I would not recommend this to a friendPOOR customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not give a review on how I like my Washer. Bought the Washer on Aug 18,2023. It was delivered on Aug 26, But due to not being installed wrong I haven't been able to use it. When In tried, the water hoses were turned around Hot was Cold and Cold was Hot. It was Hot level so it would not spin, got off balance error, When I call to get help, I was told No one could come and fix it for 9 days. They told me to leave my phone # and the Manager would call me. No call from Manager. Had to get some one to come and install it right. If I ever get to use it, I can tell if I like it or not. But right now their customer service SUCKS!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, MaxineB. We appreciate your feedback and are always looking for ways to enhance our products and services. Your insights are valuable to us as we strive to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Electric dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer Requires multiple cycles to dry a single load
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia customer, thank you for sharing your feedback on the Insignia 6.7 Cu. Ft. Electric Dryer with Sensor Dry. We’re truly sorry to hear that your dryer is requiring multiple cycles to dry a single load. We understand how frustrating and time‑consuming that can be, especially when you expect efficient performance from a new appliance. Your feedback is important and helps us continue improving the quality and reliability of our products.
If you need further assistance, please feel free to contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com.
Adam | Insignia
One Star Because Zero Isn't an Option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dryer. Sensor settings are a joke and do not work whatsoever. It should not take multiple 80 minute cycles to dry with a BRAND new dryer. The door does not seal properly and causes condensation all inside the door and running out onto the floor in my laundry room. DO NOT WASTE YOUR MONEY. The first one had these same issues, Best Buy sent a replacement and picked up the other week old dryer. I will be returning ASAP, to purchase a dryer that works.
No, I would not recommend this to a friendnot good enough for the cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ugly too rounded at front for the cost doesnt include timer to see time left to dry The sensor dry setting doesnt work all the time the lint catcher doesnt catch all of the lint
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 6.7 Cu. Ft. Electric Dryer. We appreciate your detailed feedback regarding its design and functionality. Your input is valuable to us as we strive to improve our products and services. Your satisfaction is important, and we are committed to addressing your concerns. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Motor stopped working after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as soon as the warranty was over the motor went out. The cost to fix it costs basically as much as buying a new one. Dont buy this unless you want to buy another one a year from now!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Desiree. We're very sorry to hear about the motor failure just after the warranty period. We understand how frustrating and costly that can be, and your experience is being shared with our product team to help improve long-term reliability. Tine | Insignia Support
DON'T DO IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer we've ever had. Do not buy unless you want to hang everything to dry naturally. Even putting it on heavy duty, highest heat levels doesn't dry towels, blankets, even elastic waistbands in athletic shorts. Also, the "empty lint" filter comes on way too often. I clean it every time I put a new load in, and often during towels, etc. and it still comes on randomly. If this new damp everything sensor is the new thing, I want no part of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6.7 Cu. Ft. Electric Dryer, VickieL. We're sorry to hear that the dryer hasn't met your expectations and that you've had issues with drying performance and the lint filter. Your feedback is important and will help us improve our products. We apologize for the inconvenience and frustration this has caused. If there's anything we can do to assist you further, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Horrible dryer!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer 15 months ago and it no longer will dry clothes blows cold air, of course didn’t get the extended warranty, had geek squad out said it’s the control panel and it’s not no clue what’s wrong. Do not buy this dryer or any insignia appliance!!!!! .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re very sorry to hear about the issues with your dryer. It’s frustrating when an appliance stops working correctly, especially after such a short period. We understand your disappointment and regret the inconvenience this has caused you. Please reach out to our customer support team for further assistance. We appreciate your feedback and will work to improve our products and services. Thank you for sharing your experience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142