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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3493 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the 6' Digital Optical Audio Cable's sound quality, ease of use, price, and cable length. Many appreciate its compatibility with their existing audio setups. While some users noted the lack of HDMI ports, the positive feedback on other features outweighs this concern. The cable is praised for providing a good audio experience at a reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,493 reviews
  • Rated 3 out of 5 stars

    An ok solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This digital optical cable is o.k. The only thing I don't like about it is sometimes I have to reset my whole system for the audio to work correctly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable has a kind of "bulb" around the tip which prevents it from connecting to certain products. I did have to return to get another version.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time on reviewing this optical cable. I'm sorry that it didn't work for you; however I'm really glad that you where able to take advantage of Best Buy's return/exchange policy. -Elsa A. Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the sound is not that great I have it connected with my bose system and with the red and white cable the audio was just way better.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm sorry to hear that you are having some audio issues with your optical audio cable, keep in mind that you can take it to the Geek Squad at your local Best Buy store for continued support for the duration of the whole manufacturer warranty! -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord was kind of a pain to put but I think it had to do with the equipment I was using. That is the only real reason for the 3 star review.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for your feedback, I am glad this is working now, please remember that if you have any questions you can always contact us at https://www.insigniaproducts.com/contact-us and we will gladly assist you. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Will not work with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firmware on my Aquos TV is outdated so it would not work. The optical audio was only configured to work with component video and not HDMI.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work with my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with sound bar. Anytime I was using Netflix, the sound would cut out every 10 minutes for 3 seconds. Had to switch to AUX cable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Digital audio cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine, but then found a older cable, that seems to be thicker, havnt use it... it was the only one best buy had in the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dunno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure really what this is for . I kept buying it per a suggestion from one of my games but hdmi cable works just fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OKAY - WISH PACKAGE INFO WAS BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE BOUGHT THIS CABLE TO USE ON OUTSIDE SOUND SYSTEM AND TV FOR PORCH. CABLE SOMEWHAT SHORT, AND DESCRIPTION WAS VAGUE.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this optical cable, I am sorry to hear that it short, please remember that this has 1 year of manufacturers warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not sound right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5.1 did not sound right with these. It was cracking and popping. It just didn't sound clear at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! Thank you so much for taking the time to review this 6' Digital Optical Audio Cable. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke on me the same day! Dont Buy! Also didnt go with the sound bar i bought! After the lady told me it did! :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    my speaker and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv is so slow when connecting and keep turning off by itself. my speaker doesn't work when watching Netflix

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this can be a good product for some but I've tried and can't make it work on my products

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm sorry to hear that you are not able to get this optical cable to work with your devices. Please remember that you have a 15 day return/exchange period directly with Best Buy that you can always apply by taking the item and the purchase receipt to your nearest Best Buy store. -Elsa A. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality compared to better name brand. This gave poor picture quality took back asap

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you so much for your feedback on this 6' Digital Optical Audio Cable. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how good it is, unless it was the reason the soundbar I bought it for didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the job properly. It would make so much noise and doesn't transmit any sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CHEAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheap, you do better to buy a decent sony or samsung cable and save yourself the hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good supplement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this worked well for the speaker attachment- helped to project sound and make presentation a hit!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a standard cable. It connected to the TV Optical and the sound bar without issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately the end snapped off in my sons computer, needed pliers to get it out.

    No, I would not recommend this to a friend