Customer Ratings & Reviews
- Model:
- NS-S6CCBK2
- SKU:
- 6455543
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 6-Sheet Crosscut Shredder for its shredding quality, ease of use, and compact size. Many appreciate its reasonable price and relatively quiet operation. While some users have reported concerns about overheating and jamming, these issues appear to be infrequent. Overall, the shredder seems to be well-received for its performance and convenience.
This summary was generated by AI based on customer reviews.
Blue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used twice an stop working. Will be returning and not get replaced.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia 6-Sheet Crosscut Shredder, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Shreddr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went out within the same week ! Did as instructed to
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're so sorry to hear that your Insignia 6-Sheet Crosscut Shredder didn't last more than a week! We understand how frustrating that must be. Can you please tell us what you were doing when the shredder stopped working, and what steps you took as instructed by the manufacturer? We're committed to helping you resolve this issue and want to ensure you get a reliable product that meets your needs. Please provide more details, and we'll do our best to assist you. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543
Broken shredder knob after weeks of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knob to push left/right on shredder broke in < 1 mo.
No, I would not recommend this to a friendOh well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective. When i plugged it in, it didn't power on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Navi,
Thank you for taking the time to review our Insignia™ - 6-Sheet Crosscut Shredder - Black. I understand that this maybe uncomfortable to use since you mentioned that when you plugged it in, it didn't power on and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Nikki
https://insigniaproducts.com
Shredder
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working today Only 1 year old. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 6-Sheet Crosscut Shredder - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
kept running
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Auto would not stop when plug in just kept on going, No issue with return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review. We're sorry to hear that the Insignia™ 6-Sheet Crosscut Shredder had issues with the auto function. We're glad to know that the return process was smooth for you. If you need assistance or have any questions, please feel free to reach out. Ivy | Insignia Support
Stopped working in day 1
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put the device through a few pages of shredding on the first day of purchase. Quit working after about five minutes. The shredder motor sounds like it’s churning, but it does not spin the blades. 
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello jh60n,
Thank you for taking the time to leave a review of our Insignia™ - 6-Sheet Crosscut Shredder. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it bought to shred bills and it is not working used it once only and it wont take the paper anymore
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KassandraG! Thank you for your feedback. We're sorry to hear that the Insignia™ 6-Sheet Crosscut Shredder hasn't met your expectations and is not functioning properly. Your experience is important to us, and we'll pass your comments along to our product team for review. If you need assistance and if the product is within 1-year warranty, please don't hesitate to reach out to our customer service team by accessing the link below. We appreciate your input and hope to resolve this issue for you. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543
shredder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item appears to be made of plastic and not durable. returned item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the item did not meet your expectations and appeared to be made of plastic and not durable. We apologize for any inconvenience this may have caused. Your input is valuable to us as we strive to improve our products and ensure they meet our customers' needs. We appreciate you bringing this to our attention and will use your feedback to make necessary improvements. Keith | Insignia Support
No online orders
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service, don’t order online, they will blame you if it arrives damaged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the negative experience you had with your recent online order. We take customer satisfaction very seriously and are committed to providing a positive shopping experience.
To help us investigate the issue and improve our services, please reach out to our Insignia customer support team (877-467-4289). They can assist you with your specific concern and provide further information.
We value your feedback and will use it to enhance our online ordering process and customer support. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Keep your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not last for anytime, I bought it six months back and it does not perform at all, it do not work on auto and will not shred more than 2 pages at a time. Not worth the $50.00.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Stopped working in less than 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this shredder in March, (less than 5 months ago) and it stopped working. It will go in reverse but not forward in manual setting or auto setting. It appears clear of paper and not too full.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RenoHunters. Thank you for leaving a review on this unit. We apologize to know that your unit already stopped working after 5 months of use. Kindly contact us to further assist you.
Mary II Insignia Products Customer Support
EXTREMELY HORRIBLE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE WORST PRODUCT i HAVE EVER PUCHASED. I BOUGHT 3 AND THE HAD THE SAME ISSUE, PAPER GETS STUCK I CLEANED IT AND IT HAPPENED AGAIN
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got hung up with only 2 pages. Had to continually clean out the teeth. Doesn't hold much so have to empty often, usually after 10 pages. Go for a larger, better one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Terry,
Thank you for taking the time to review our Terry. I understand you found it uncomfortable to use since you have to continually clean out the teeth and it doesn't hold much and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
waste money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month I used it stopped working, it looks paper jam, not recommended this item for any user.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the Insignia 6-Sheet Crosscut Shredder stopped working after a month of use. We understand that this is unacceptable and appreciate you bringing this to our attention. We take pride in the quality of our products, and it's clear that this one did not meet your expectations. We'll make sure to pass on your feedback to our product development team to identify the issue and improve future models. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543
Disappointed and dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially it worked well. But eventually I put papers in there and somehow end of papers got stuck I have spend hours trying to clean it. It did not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6-Sheet Crosscut Shredder! We understand that you're having issues with your shredder. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Weak Shredder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shreds for 15 minutes before overheating. Must wait 45 minutes to an hour before it cools off to be able to shred again. The shredder lacks power.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6-Sheet Crosscut Shredder - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Not worth anything.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model was terrible. Had to take it back because the blades dulled after one use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the product. It's disappointing when an item doesn't meet expectations, especially after just one use. It sounds like there may have been a quality issue with the blades. We hope you were able to return the product and find a suitable replacement. Thank you for sharing your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543
Don't buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use after one try. BB said for me to contact company for warranty but don't have any number to. Waste.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shae,
Thanks for taking the time and effort to leave a review about our Insignia™ - 6-Sheet Crosscut Shredder - Black (NS-S6CCBK2). I'd like to apologize for the situation that you've experienced with one of our products. I know how disappointing this must be. We would love to check this situation further with you. Please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Broke in 2 hours
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in the morning. The blades will only go in reverse. The forward motion is completely broken. Lasted around 2 hours before breaking
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chris,
Thank you for writing a review for our 6-Sheet Crosscut Shredder - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support