Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.6 out of 5 stars with 2422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 6-Sheet Crosscut Shredder for its shredding quality, ease of use, and compact size. Many appreciate its reasonable price and relatively quiet operation. While some users have reported concerns about overheating and jamming, these issues appear to be infrequent. Overall, the shredder seems to be well-received for its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,422 reviews
  • Rated 1 out of 5 stars

    Spend the money on something better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant take a large batch of paper only a few. Good if only shredding just a few documents.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, period. The CDs get stuck inside the device, no matter what I try. Thus, it is worthless.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6-Sheet Crosscut Shredder - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t last a good 5 minutes, even with only shredding 6 or less pieces of paper. Go with something else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarilynW,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 6-Sheet Crosscut Shredder - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Homeowner

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy customer. I slightly used it for a few months as I followed directions of using no more than 6 regular sheets of paper. It no longer functions and is not returnable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Linda! Thank you for taking the time to leave review on Insignia™ - 6-Sheet Crosscut Shredder - Black. I know how upsetting this must be for you. We would be happy to fix this issue with you. Kindly call us at U.S. and Canada: 1-877-467-4289. ll Mary ll Insignia Products ll https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    repurposed shredder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product had been opened, probably used and rewrapped. item did not work well

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We sincerely apologize for the inconvenience you experienced with your purchase. Your satisfaction is paramount to us, and we're deeply sorry to hear that the product did not meet your expectations upon arrival. Quality and integrity are fundamental to our brand, and we strive to ensure that every item we deliver is in pristine condition and fully functional. Please reach out to our customer service team at your earliest convenience so we can address this issue promptly and work towards a resolution that meets your needs. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst Shredder Ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst shredders ever. Heats up quickly and it stopped working after two months. If there was a zero star would give it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SridharS,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 6-Sheet Crosscut Shredder - Black. We do apologize for this disappointing experience that you had with our product as it stopped working after two months. I would feel the same if this happened to me. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia 6 sheet cross-cut paper shredder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is supposed to shred 6 sheet at a time but with just 3-4 it gets stuck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop working four days ago when I was using it and up to now it’s not working but the light is on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello GeorgeA,

      Thank you very much for taking the time to review our Insignia - 6-Sheet Crosscut Shredder - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not last long

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of gentle use shredder stopped working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention, Chuckles. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    brokenshredder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on and off switch already broke only had so many days to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 6-Sheet Crosscut Shredder. We’re sorry to hear about the issue with the on and off switch. Your feedback is important to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change it after 1 week of use. I gave it another chance but I am hopeless. :/

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia™ Crosscut Shredder. We appreciate your feedback and are sorry to hear about the issues you've encountered. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Overheats

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder overheats way too fast and you have to wait about half hour to shred again. Not convenient if you’re trying to shred plenty of documents.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shredder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has already stopped working ..it isnt jammed ir anything it just chose to stop working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Donna,
      We are very sorry to read that the shredder had stopped working. We would be more than willing to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Paper shredder

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible item - paper accumulating at right edge with a hard lump of paper that has to be removed after every use!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FranH,

      Thank you very much for taking the time to review our Insignia - 6-Sheet Crosscut Shredder - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor sounded like it was eating cans after one day of use. Product was returned for a refund

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Ig88,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    shredder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont like this machine its to loud and it doesnt cut good

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi EvaO,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 6-Sheet Crosscut Shredder - Black (NS-S6CCBK2). We apologize that our product did not satisfy your expectations. Please know that we are improving the quality of this product by considering our customers feedback. If you have any more questions or concerns, please use the link below to reach us.

      Shai | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product started smoking and stop working after first use. Had to return immediately.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ - 6-Sheet Crosscut Shredder, Greg. We appreciate your feedback regarding its performance. Your input is valuable to us as we strive to improve our products and services. Your satisfaction is important, and we are committed to addressing your concerns. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-6-sheet-crosscut-shredder-black/6455543.p?skuId=6455543 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t cut more than 2 paper.motor got jammed and I did threw it away. So annoying

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Bhola,


      I am so sorry to hear that your experience with our 6-Sheet Crosscut Shredder - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a good shredder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t shred in small enough pieces. You can still read the shredding.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. Could not handle amount of shredding claimed. Jammed right away.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for sharing your experience with our Insignia™ - 6-Sheet Crosscut Shredder - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia