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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.6 out of 5 stars with 2422 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 6-Sheet Crosscut Shredder for its shredding quality, ease of use, and compact size. Many appreciate its reasonable price and relatively quiet operation. While some users have reported concerns about overheating and jamming, these issues appear to be infrequent. Overall, the shredder seems to be well-received for its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,422 reviews
  • Rated 1 out of 5 stars

    Broken after 6 month

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after 6 month with light usage (only 2 baskets of papers)

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SadCust,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 6-Sheet Crosscut Shredder - Black. We do apologize for this disappointing experience that you had with our shredder because it was broken after 6 months and we also appreciate you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Paper shredder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month, then it clogged up and can’t get paper pulled out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6-Sheet Crosscut Shredder - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Order delivery to long.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order has not been shipped yet. It’s three weeks now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used 2 day and put in the trash the guarantee is only 2 weeks

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Romo,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working as soon as it was outside the return window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 months. Wouldn't recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 6-Sheet Crosscut Shredder - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    After one use it doesn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend to purchase. I would pay more for a better product. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Saber1,

      We're sorry to disappoint you. We are considering our customer's feedback to improve the quality of our product.

      Insignia Support
      Lea
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it worked for 2 days and now it won't work...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 6-Sheet Crosscut Shredder! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy it work for the beginning but they stop working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kenia,

      We're sorry for your experience with this product. One of our objectives is to improve our products and to provide the best one to our customers.

      Insignia Support
      Lea
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, used only once and product not functioning again, don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Pati,

      Thanks for taking the time and effort to leave a review our Insignia™ - 6-Sheet Crosscut Shredder - Black. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

      We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blades will get caught and it will stop working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There!

      Thank you for writing a review about our Insignia™ - 6-Sheet Crosscut Shredder. We know how frustrating it is that the blades will get caught and it will stop working. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST,Monday-Saturday.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not working Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received Defective product. Unhappy with the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after the 5th usage. Waste of Money!! Don't buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi There!

      Thank you for taking the time to review our Insignia - 6-Sheet Crosscut Shredder - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Shredding quality

    Rated 5 out of 5 stars

    Handy little shredder!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder is a little smaller than my old one, but works even better! It’s relatively quiet too. I use it for all our personal papers. It says it will take up to 6 sheets of paper and I did try that. It was slower and thought it would bog down, but kept going. I just shred two sheets at most at a time and that’s not always 8 1/2” x 11” size. The shredder handles it with ease. I never shred envelopes. To me that’s a waste of using the machine when they can be recycled with the rest of my newspapers, junk mail etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Shredding quality

    Rated 4 out of 5 stars

    Shred those unneeded receipts and documents!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy shredder. Will even shred old credit cards. (I shred the plastic one card at a time, and then disposed of it so as not to contaminate the recyclable shredded paper. I also appreciate the window on the front that indicates how much space remains. The unit has choked a couple of times and required careful debriding. It works best with four sheets of paper or less. The manufacturer states that it is not necessary to remove staples; however, a staple caused one of the jams. It is best to first remove staples. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Shredding quality

    Rated 5 out of 5 stars

    Great Shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE works perfect very glad with purchase, the quality, and the ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Shredding quality

    Rated 5 out of 5 stars

    best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight and easy to carry, best quality, fair price, easy toinstalled

    I would recommend this to a friend
  • Pros mentioned:
    Shredding quality
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    It's A Good Starter Shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic shredder. No need to remove small staples or paper clips. It can overheat with a lot of quick, repeat shredding i think but i just gave the shredder 30 seconds to cool a little. It hasn't overheated much for me but i think i was close. Much better than hand ripping! Keeps my mail area cleaner and I'm getting rid of old documents! Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best Buy shredder.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shredder for the price. Compact and easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you find our shredder to be a great value, compact, and easy to use. Your satisfaction is important to us, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    really great shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the shredder is super good, reliable, good size container, and it works quietly and easy to use. It has a good affordable price, happy I bought it.

    I would recommend this to a friend