Customer Ratings & Reviews
- Model:
- NS-PCK336C
- SKU:
- 6419146
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the 6' USB 3.0 File Transfer Cable's ability to transfer files easily and its convenient length. Positive feedback also highlights the cable's ease of use and quality. While some users experienced compatibility issues with certain devices or found the software to be problematic, the majority of users found the product to be effective for its intended purpose. A few customers mentioned that the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
Great cable missing items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item didn't come with the usb to usb-c converter. Other than that the cable worked great.
I would recommend this to a friendTransfer cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt need it, after all. Returned it to the store.
I would recommend this to a friendUSB Cord to USB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was fine, but a little longer would have been better.
I would recommend this to a friend- Cons mentioned:Instructions
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Came without any additional instructions or recommendations beyond the obvious. Can't be used to transfer data from Chromebook to WIndows.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 6' USB 3.0 File Transfer Cable - Black. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com
Cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use as advertised. Haven't been able to transfer files from old computer to new computer as yet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EllenC,
Thank you very much for taking the time to review our Transfer Cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Software
not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.software will pop right up,,,bull,it pops up and then what??? didnt work,wasted my money,had to pay computor shop to do the work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi brewerydave,
We're sorry that it did not work the way you expected it. Your feedback helps us to improve its quality. Thank you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Useless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for me so I can't say it is all that good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm truly sorry to hear that the Insignia product didn't work for you. That's definitely disappointing, and I understand why you wouldn't be able to give it a good recommendation in that case.
If you'd like to share more details about what didn't work, I'm here to listen, but no pressure at all. - Carl | Insignia Products
transfer cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use as I would have liked. Stupid pictures that do not match up with FTP, so difficult to know whether files were transferred correctly and guess what They weren't had to go back multiple times to try to get all files from one machine to the other. Still not sure all is done, just a hassle to use.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Didn't work for Legends Pinball
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect a PC USB to a Legends Pinball USB. Apparently, Legends Pinball is very particular, as it didn't work, but a similar cable from a different company did.
No, I would not recommend this to a friend No Instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a terrible time trying to figure out how this works. I have yet been able to transfer my documents from my old computer to my new one. There are no significant directions at all. The plug and play works but I still can't figure out how to use the program.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SusanR,
Thanks for taking the time and effort to leave a review about our Insignia™ - 6' USB 3.0 File Transfer Cable - Black (NS-PCK336C). We're very sorry to read that you are having a hard time transferring files from your old computer to your new one. I know it can be dissatisfying. We would love to help resolve this issue for you. Please contact us directly at 1-(877)-467-4289 or email us at insignia@bestbuy.com Monday to Saturday, 8 a.m.–9 p.m. CST and we'll be happy to assist you further
Shai | Insignia Support
https://www.bestbuy.com/insignia
Wrong cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not the correct cable for what I needed therefore it did not work. The expert at the store told me it was what was needed!
No, I would not recommend this to a friendInsignia file transfer cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really unhappy with this Insignia file transfer cable. Too complicated for the simple USB to USB cable. Requires software…?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns about the Insignia 6' USB 3.0 File Transfer Cable. We apologize if the product's setup or functionality was more complicated than expected. We understand that simplicity is important, and we'll consider your feedback to improve the user experience of our products. We'll pass on your comments to our team to explore ways to make our products more user-friendly and easy to use. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-3-0-file-transfer-cable-black/6419146.p?skuId=6419146
Not recommend for phones with cases.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not use to transfer to laptop from my phone. The adapter piece does not work for my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6' USB 3.0 File Transfer Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Adaptor is Clunky
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ultimately returned the item as I did not like having an adaptor USB for a USB. Pointless. The adaptor did not connect well and slipped off of my iPad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Im10eight,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product. Rest assured we are working to improve this. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
not the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's complicated to use, not handling the whole file transfer at once software interface not good or easy to use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback and will take it into consideration as we continue to improve our products. We'll make sure to pass along your suggestions to our team to see if we can make improvements to the software interface or user experience. If you have any specific suggestions or ideas on how we can improve, please don't hesitate to share them with us. . Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-6-usb-3-0-file-transfer-cable-black/6419146.p?skuId=6419146
Not happy with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this item so I could use it with the docking station, but it did not help. Still con not transfer files over to my computer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 6' USB 3.0 File Transfer Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
File transfer cable not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to transfer data from my Windows 10 machine to the new Windows 11 machine, but it would only transfer 2 MB at a time. It correctly allowed the cursor to move from one screen to the other. Then it assumed incorrectly that the receiving computer was write protected (it was not). I had to return the cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EWSc. Thank you for writing a review about our Insignia File Transfer Cable. I apologize that this cable just transferred 2 MB at a time We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Software to run a data cable?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nonsense. A cable is simply supposed to connect two devices. Since all I needed was a usb-to-usbc cable, and the picture confirmed, I did not read the fine print. Now I have to waste time and gasoline to go back to the store and return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 6’ USB 3.0 File Transfer Cable. We apologize for the inconvenience caused by the product not meeting your expectations and the frustration of having to return it. Your feedback is valuable to us, and we’ll use it to improve our product descriptions and images. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-3-0-file-transfer-cable-black/6419146.p?skuId=6419146
Did not work as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy and will be returning this item. I got it installed on both computers and transferred a couple of files, then it 'hung up' and kept saying a file transfer was in progress. Would not complete the (relatively small) file transfer, no way to cancel, removing device and rebooting both systems did not escape this message. No useful documentation and no online support.
No, I would not recommend this to a friendInsignia™ - 6' USB 3.0 File Transfer Cable - Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work do not buy it. the software is poorly designed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts with us. We genuinely appreciate your feedback as it helps us identify areas for improvement. We understand that a seamless experience is crucial, and we are committed to enhancing our software to meet our customers' expectations. Your insights are invaluable, and we are dedicated to making the necessary adjustments to ensure a more positive experience in the future.
Shiela | Insignia Support