Customer Ratings & Reviews
- Model:
- NS-PCK336C
- |
- SKU:
- 6419146
Customer reviews
Rating 4.2 out of 5 stars with 716 reviews
(716 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the 6' USB 3.0 File Transfer Cable's quality, fast file transfer speeds, and ease of use. The cable length is also appreciated, as well as the convenience of having a direct USB to USB connection. However, some customers have reported compatibility issues, and others have found the software to be occasionally glitchy and the instructions unclear.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Bad purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a total waste of time and money... returned this item within a day was not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dan68,
Thank you for taking the time to review our Insignia™ - 6' USB 3.0 File Transfer Cable - Black. I understand you found it not worth it to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.insigniaproducts.com
Rated 1 out of 5 stars
Cable doesn't work like it says
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable doesn't work like the box says, connect 1 computer to another and all your files will transfer over. It needs a special program. Wasted my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CathyM,
Thank you for taking time to write a review our Insignia™ - 6' USB 3.0 File Transfer Cable - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Rated 2 out of 5 stars
It was a test only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work. However, it was only a test to see would it work against the motor chair.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia™ - 6' USB 3.0 File Transfer Cable - Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work do not buy it. the software is poorly designed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts with us. We genuinely appreciate your feedback as it helps us identify areas for improvement. We understand that a seamless experience is crucial, and we are committed to enhancing our software to meet our customers' expectations. Your insights are invaluable, and we are dedicated to making the necessary adjustments to ensure a more positive experience in the future.
Shiela | Insignia Support
Rated 1 out of 5 stars
Didnt work as I needed it to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a male to male usb for charging a flashlight. Told the person what I needed and what it was going to be used for. Got it home and doesn't work. What ever little module it has built in it doesnt let power go through. So if needed for charging anything it wont work. As far as data transfer, no idea.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work app was useless save your money and toimr
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ 6' USB 3.0 File Transfer Cable didn't meet your expectations and that you found the app to be useless. We strive to provide reliable products and it's clear we fell short in this instance.
Your feedback is important to us, and we'll use it to improve our products and services. If you need assistance or have any other concerns, please reach out to our customer support team.
Thank you for sharing your experience with us.
Rated 2 out of 5 stars
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for what i needed and to much effort to return.
No, I would not recommend this to a friendRated 1 out of 5 stars
3rd trip to Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn't the item I need. I have to go back and return, what I need is a cable that allows me to connect 2 monitors to my laptop. So I can work from home efficiently.
No, I would not recommend this to a friendRated 2 out of 5 stars
Transfer plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but unable to transfer any information
No, I would not recommend this to a friendRated 1 out of 5 stars
Product sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this transfer cable to work! Instructions just led to manuals that just duplicated the written instructions! Tried everything I could think of but no success!
No, I would not recommend this to a friendRated 2 out of 5 stars
Maybe, maybe not.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do what was expected. Returned to store the same door.
No, I would not recommend this to a friendRated 1 out of 5 stars
DISSATISFIED!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did NOT WORK as advertised by your web site. The instructions were of NO HELP either. I had to buy a membership in the Best Buy Geek Squad, in order to accomplish what this $20 item was supposed to do.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PeterC,
Thank you for taking the time to review our Insignia™ - 6' USB 3.0 File Transfer Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 1 out of 5 stars
Insignia File Transfer Cord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my computer. There was little to no real data to help. It says plug and play. I plugged - but it didn't play.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Transfer cable! We understand how annoying is when a device does not work as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
crsap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work at all and the Geek Squad couldn't make it work saying that they couldn't figure it out even though it's a Best Buy house brand product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable didn’t work at all for transferring data.
No, I would not recommend this to a friendRated 1 out of 5 stars
No Drivers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neither computer is able to locate a driver, so it's a piece of trash. Will be returning ASAP.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to leave a review of our Insignia™ - 6' USB 3.0 File Transfer Cable. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Wrong advice from geek squad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant give an honest revue. The item purchased did not solve my problem. I ordered what i needed online.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, Thank you for taking the time to leave a review of our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Incomplete
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable is just average. The adapter was missing. Sorry I bought it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 6' USB 3.0 File Transfer Cable! We appreciate you taking the time to share your thoughts, as it helps us understand your experience better. Many customers enjoy the convenience this cable provides for file transfers, and your comments about the adapter are noted. We aim to continuously improve our products for a better user experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-3-0-file-transfer-cable-black/6419146.p?skuId=6419146
Rated 1 out of 5 stars
Didn’t work at all
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out of the box, no matter how I configured it or what I used it for. Maybe it was a bad one, but I didn’t try the same brand again so I couldn’t say.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi mbd2k,
Thanks for taking the time and effort to leave a review our Insignia™ - 6' USB 3.0 File Transfer Cable - Black. We apologize that our product did not work as what you have expected. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 1 out of 5 stars
Insignia USB to USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and doesn't work. Need to return or exchange for a working usb to usb cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GIJane,
Thank you for writing a review about our 6' USB 3.0 File Transfer Cable - Black. We know how frustrating it is that it is not working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285










