Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
DO NOT BUY INSIGNIA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 43" insignia for a year then i got this one the 65" both glitch green on youtube this one is new out the box doing the same thing I do not recommend this tv im only keeping because I dont want to go through the hassle of returning but first chance I get im switching brands
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
- Cons mentioned:Remote control
Do not purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote works when it wants to. You get what you pay
No, I would not recommend this to a friend Very Buggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is fine. The brightness is fine. The OS is garbage. I lose apps from the main menu bar randomly. Sometimes it will let me put them back in right away, other times you put them in and they still don't show on your main menu until you reboot. It will lost network connectivity and then your entire menu will be gone except for a couple items to include the settings button. Network in the house is fine. The only fix for this is unplugging the tv and rebooting it. It is getting "buggier" all the time. It is completely updated (as this is done automatically). So, the OS is just clearly flaky or somehow this is a defective TV. I'm calling Best Buy tomorrow (again) about it. Not sure if I've had this too long now for them to return it. I reported issues immediately, they said to keep an eye on it and call back if it was still an issue. So, I'll do that. I only paid $350 for this + tax about 6 weeks ago. I see it is now back up to $500. Glad I didn't pay that for this. I hope others aren't having OS issues. If you are, then it is likely a systematic issue. They pump these things out with very little quality control testing these days. Very unfortunate for the consumer.
No, I would not recommend this to a friendGreat Cost but Didnt Last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one tv and and shortly after the screen went bad... so I returned it. I received another one under warranty. In a little over a year... this one had also gone bad. Im glad i purchased an extended warranty. Hopefully, this one will last longer!
No, I would not recommend this to a friendOpen box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought open box excellent condition. I got it home it was missing power cord and remote. Had to go back to the store I purchased it from and was given what was missing.
I would recommend this to a friend- Pros mentioned:Picture quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality at rhe sams time with a envolving sound
I would recommend this to a friend Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was okay but it wasn’t loud at all, big tv for no reason, graphics are poor too
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not a very good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture shows pretty well, but this TV has a big flaw purchased a surroundsound system with the TV. The surroundsound Kept cutting in and out I’ve tried it with all the connection options. The sound still cut in and out so I purchased a different surroundsound system different brand better quality and it still cuts in and out so it’s the TV that sucks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV! We appreciate your feedback regarding the audio experience when using a surround sound system. Your insights are valuable, and it's great to hear that you've been exploring different options to enhance your setup. We are committed to providing a quality viewing experience, and your input helps us understand the areas where we can continue to improve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice..............................................
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return first one. Horizontal and vertical lines appeared on screen. The set was not even a week old
I would recommend this to a friend- Pros mentioned:Picture quality
Not elderly friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use compared to the Roku for elderly individuals. I've come to the conclusion Firetv is a bit more complicated. Picture quality is good sound is ok.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
OK FOR THE MONEY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT QUITE AS HIGH A RESOLUTION AS EXPECTED...BUT GOOD
No, I would not recommend this to a friend- Cons mentioned:Performance
$400 piece of trash
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stars lied. I bought this tv thinking it was such a good price. It was well worth the purchase, but it was a scam. I’ve only had this TV for months so it’s out of the window for replacement, but this thing is total garbage. It’s glitchy, works worse than any other television in our house is a $400 piece of trash. Don’t do it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. I'm sorry to hear that the TV has not met your expectations and that you've encountered issues with its performance. Your frustration is completely understandable, especially given the investment you made.
We want to help resolve this situation. Could you please provide more details about the specific issues you're experiencing with the TV? For example:
- What kind of glitches are you encountering?
- Have you tried any troubleshooting steps, such as resetting the TV or updating the software?
- Is the TV still under any form of warranty or protection plan?
Your feedback is important to us, and we want to ensure you have a satisfactory resolution. Thank you for your patience, and we look forward to assisting you further.
Honest Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don’t do this but I am enjoying my TVS.
I would recommend this to a friendGreat until it stopped turning on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great TV for 14 months, but now, just outside the manufacturer warranty it will no longer turn on. There was no power surge or any damage done to the TV.
No, I would not recommend this to a friendNo Support For Connecting To Echo for Home Theater
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV hoping to connect to to my Alexa Echo Setup for a Home Theater. Turns out that while other Fire TVs allow it, this particular tv is Currently Not Compatible.
I would recommend this to a friendSoftware issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV until it started failing after an year of buying it. Software glitches and after restarting the TV, it limited me even more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for any inconvenience this issue may have caused you. Please contact Insignia Support for assistance. Thank you for your patience and understanding. -- Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised ………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendInsignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not best pic. Nice after a while. Prefer Samsung but got a deal
No, I would not recommend this to a friendPoor Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad Volume/Sound. TV volume has to be turned up to at least 40 in order to hear the TV. The sound comes from the back.
No, I would not recommend this to a friend
