Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Mysterious TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first week the volume kept glitching and the control would get stuck in either max up or down until it was maxed. Make sure you get the extra warranty
No, I would not recommend this to a friend - Cons mentioned:Volume
65 inch Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but the tv has issues with the volume. It get to loud and it sounds like its muzzled and you can barely hear the tv
No, I would not recommend this to a friend First time buyer of an Insignia TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivered on time, easy to set up, and works great.
I would recommend this to a friend“Open box” missing all items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yall, I bought this open box and it came ghetto wrapped in plastic without a box. I asked if all the parts were included before they loaded it up to be safe, because I live 20 mins away and knew it would be a struggle to carry this by myself. I am fuming. I got this inside just to find out it has no REMOTE, LEGS, or **CORD**. That’s not a freaking “open box”, that’s useless. Not only is it unacceptable that they don’t list the condition of the item, but also that the employee didn’t verify when I asked at pickup. I work night shift so it obviously no one is conveniently available to fix the issue. I’m so upset that I now have to figure out how to load this tv back up and drive all the way there again when I was already rushing around to get the house ready for a visitor tomorrow afternoon. Such a waste of time and energy and an entirely unacceptable custom experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear about your experience with the open box item. We understand how frustrating and inconvenient this situation must be, especially given your circumstances. Your comments are important to us, and we'll use them to improve our products and services.
- Carl | Insignia Products
Done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv shows ok so far. But the service part was out of line. While in my apartment I asked if they could bring it down stairs. “He didn’t say no but what he said was how about i take a picture of it say it’s delivered.” I’m just done.
No, I would not recommend this to a friendEven for the price, it looks pretty bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I probably should have just spent a little more for a better brand. The 5 star reviews, real or not, convinced me to give it a try. The picture is pretty bad - washed out and dim. The fire tv interface isn't bad, but it's fairly buggy and displays spammy shopping ads above the app menu which i dont like. Not sure if it's worth the hassle to take it down from the mount to return, so I may just deal with it until it breaks. Buying this was a mistake, but one I can live with for the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AdamG,
Thank you for taking the time to leave a review of our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for and LED but...experienced motion stutter and after a month, when attempting to raise the volume it would continue by itself until maximum volume was reached. I returned it and will try another Insignia F50 QLED model.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv somtimes fouco problems and cracking soundsand freezes once in awhile
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about the issues you’re experiencing with the TV, such as focus problems, cracking sounds, and occasional freezing. Your feedback is important to us, and we’ll make sure to pass it along to our team for further investigation. We appreciate your patience and hope we can resolve these issues for you.
Keith | Insignia Support
- Cons mentioned:Remote control
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On top of lagging when trying to move around with the remote, this tv turns off and freezes whenever it wants.
No, I would not recommend this to a friend Not a Roku but it’s a tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the tv setup on the Home Screen. Other than that it’s ok.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that you don’t like the TV setup on the Home Screen. We appreciate your honesty and are glad to know that, aside from this issue, you find the TV to be okay. Your satisfaction is important to us, and we value your input. If you have any further comments or need assistance, please feel free to reach out. We’re here to help! Keith | Insignia Support
Not fully compatible with Alexa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fine TV, but sadly, it is not fully compatible with Alexa. Specifically Home Theater speaker group. I have had other voice command issues that I wonder ir are part of the incompatibility. This makes no sense.
No, I would not recommend this to a friend- Pros mentioned:Price
Not bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price....just harder for my mom or grandma to use * switching to xfinity cable for their shows for some reason..they even asked me to take it back lol.
No, I would not recommend this to a friend Get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not a TV that offers a lot of options. Wish I would have spent a little bit more on a TV. For the price I paid, not bad TV.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
good sound quality but screen is terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is definitely noticeable when upgrading from a 1080p tv but the pixel quality is terrible especially when watching live tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris!
Thank you for taking the time to review our Insignia - 65" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Very Dark picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dark screen. Turning the brightness up washes out all the blacks. I returned it for a QLED panel, much better color and brightness
No, I would not recommend this to a friendTelevision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I was thinking about returning it to get Samsung tv instead but didn’t have a truck to take it back.
I would recommend this to a friendHeavy Glare
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited about this TV, but the screen is very easily glared with the lighting in my house and cometely takes over dark scenes.
No, I would not recommend this to a friendScreen glitch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, but since the first day it was out of the box, every once in a while the screen will glitch.
I would recommend this to a friendWavy picture with dark background
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price point is great but the picture quality is sub par at best. Also, many shows and movies, when the screen is darker, the picture will wave. At first we thought it was part of the show but it’s happened on over 5 movies/shows. This is definitely a defect. I would not recommend this tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV, Mpsulliv. We appreciate your feedback and understand your concerns. Your comments are valuable to us, and we'll use them to improve our products and services. If you have any further questions or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV less than a year, and the picture continuously goes out. Geek Squad came out and offered minimal support, and the problem continued. Take the money you’d spend on a warranty and just buy a quality brand instead.
No, I would not recommend this to a friend
