Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was okay but it wasn’t loud at all, big tv for no reason, graphics are poor too
No, I would not recommend this to a friendNo Support For Connecting To Echo for Home Theater
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV hoping to connect to to my Alexa Echo Setup for a Home Theater. Turns out that while other Fire TVs allow it, this particular tv is Currently Not Compatible.
I would recommend this to a friend- Cons mentioned:Performance
$400 piece of trash
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stars lied. I bought this tv thinking it was such a good price. It was well worth the purchase, but it was a scam. I’ve only had this TV for months so it’s out of the window for replacement, but this thing is total garbage. It’s glitchy, works worse than any other television in our house is a $400 piece of trash. Don’t do it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. I'm sorry to hear that the TV has not met your expectations and that you've encountered issues with its performance. Your frustration is completely understandable, especially given the investment you made.
We want to help resolve this situation. Could you please provide more details about the specific issues you're experiencing with the TV? For example:
- What kind of glitches are you encountering?
- Have you tried any troubleshooting steps, such as resetting the TV or updating the software?
- Is the TV still under any form of warranty or protection plan?
Your feedback is important to us, and we want to ensure you have a satisfactory resolution. Thank you for your patience, and we look forward to assisting you further.
Great until it stopped turning on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great TV for 14 months, but now, just outside the manufacturer warranty it will no longer turn on. There was no power surge or any damage done to the TV.
No, I would not recommend this to a friend?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised ………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendShort Life Span!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bout this TV in May 2024 and it just stopped working, went black and powered off and cannot turn it back on 1 1/2 years later. So, a TV that was $500 should last much longer than one and a half years. Very disappointed!!! and no warning signs that something was about to break. It was jusyt working one minute and not the next.
No, I would not recommend this to a friendFirst time buyer of an Insignia TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivered on time, easy to set up, and works great.
I would recommend this to a friend- Cons mentioned:Volume
Mysterious TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first week the volume kept glitching and the control would get stuck in either max up or down until it was maxed. Make sure you get the extra warranty
No, I would not recommend this to a friend Software issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV until it started failing after an year of buying it. Software glitches and after restarting the TV, it limited me even more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for any inconvenience this issue may have caused you. Please contact Insignia Support for assistance. Thank you for your patience and understanding. -- Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Volume
65 inch Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but the tv has issues with the volume. It get to loud and it sounds like its muzzled and you can barely hear the tv
No, I would not recommend this to a friend Poor Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad Volume/Sound. TV volume has to be turned up to at least 40 in order to hear the TV. The sound comes from the back.
No, I would not recommend this to a friendDone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv shows ok so far. But the service part was out of line. While in my apartment I asked if they could bring it down stairs. “He didn’t say no but what he said was how about i take a picture of it say it’s delivered.” I’m just done.
No, I would not recommend this to a friendBugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for and LED but...experienced motion stutter and after a month, when attempting to raise the volume it would continue by itself until maximum volume was reached. I returned it and will try another Insignia F50 QLED model.
I would recommend this to a friendEven for the price, it looks pretty bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I probably should have just spent a little more for a better brand. The 5 star reviews, real or not, convinced me to give it a try. The picture is pretty bad - washed out and dim. The fire tv interface isn't bad, but it's fairly buggy and displays spammy shopping ads above the app menu which i dont like. Not sure if it's worth the hassle to take it down from the mount to return, so I may just deal with it until it breaks. Buying this was a mistake, but one I can live with for the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AdamG,
Thank you for taking the time to leave a review of our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not fully compatible with Alexa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fine TV, but sadly, it is not fully compatible with Alexa. Specifically Home Theater speaker group. I have had other voice command issues that I wonder ir are part of the incompatibility. This makes no sense.
No, I would not recommend this to a friend“Open box” missing all items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yall, I bought this open box and it came ghetto wrapped in plastic without a box. I asked if all the parts were included before they loaded it up to be safe, because I live 20 mins away and knew it would be a struggle to carry this by myself. I am fuming. I got this inside just to find out it has no REMOTE, LEGS, or **CORD**. That’s not a freaking “open box”, that’s useless. Not only is it unacceptable that they don’t list the condition of the item, but also that the employee didn’t verify when I asked at pickup. I work night shift so it obviously no one is conveniently available to fix the issue. I’m so upset that I now have to figure out how to load this tv back up and drive all the way there again when I was already rushing around to get the house ready for a visitor tomorrow afternoon. Such a waste of time and energy and an entirely unacceptable custom experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear about your experience with the open box item. We understand how frustrating and inconvenient this situation must be, especially given your circumstances. Your comments are important to us, and we'll use them to improve our products and services.
- Carl | Insignia Products
- Pros mentioned:Price
Not bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price....just harder for my mom or grandma to use * switching to xfinity cable for their shows for some reason..they even asked me to take it back lol.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
good sound quality but screen is terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is definitely noticeable when upgrading from a 1080p tv but the pixel quality is terrible especially when watching live tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris!
Thank you for taking the time to review our Insignia - 65" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv somtimes fouco problems and cracking soundsand freezes once in awhile
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about the issues you’re experiencing with the TV, such as focus problems, cracking sounds, and occasional freezing. Your feedback is important to us, and we’ll make sure to pass it along to our team for further investigation. We appreciate your patience and hope we can resolve these issues for you.
Keith | Insignia Support
Great Cost but Didnt Last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one tv and and shortly after the screen went bad... so I returned it. I received another one under warranty. In a little over a year... this one had also gone bad. Im glad i purchased an extended warranty. Hopefully, this one will last longer!
No, I would not recommend this to a friend