Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Great picture……….but that’s about it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operating system sucks, at least 2 or three times a week I’ll. Turn the tv on and it’ll start up fine and then about 10 seconds after getting to the Home Screen, it reboots and reloads the Home Screen, I don’t have enough time to get into an app, channel or a show. Even if I go directly to an app from the remote it kicks me out and back to Home Screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AaronH, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Life span not good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but I’ve only owned for leads than year and I need to replace it already due to the screen not working correctly.
No, I would not recommend this to a friendFast/easy functions, don’t expect high end picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was fantastic and the functionality was seemless. Color quality of the picture did not impress me. I returned it.
No, I would not recommend this to a friendTV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First for owning a fire tv and have to say it’s been challenging total different from any we’ve ever owned a little hard to maneuver, would not purchase again.
No, I would not recommend this to a friendhi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv im in love with the imagination gggggtgggggg
I would recommend this to a friendWaste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it. It keeps rebooting by itself. This happened in the first week of purchase and stopped. We thought it was updating because of the first use. Then, it started happing again after 3 months. You can't enjoy it,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. I’m sorry to hear about the issues you’ve encountered with the device rebooting. It sounds incredibly frustrating, especially since it started so soon after purchase and then reoccurred after a few months. Have you had a chance to reach out to customer support for assistance. Your feedback is valuable and helps others make informed decisions. I hope this gets resolved for you soon! Keith | Insignia Support
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came broken but it might have been only that one, so I couldn't enjoy this TV for long.
I would recommend this to a friend- Cons mentioned:Remote control
Worse purchase ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lose your remote, I dare you. Download the free app- I double dare you. Spend more, this is not in any way worth the savings. Spend another $700 to avoid a horrible purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We understand that using a remote can sometimes be frustrating, and we appreciate your suggestion about the app as an alternative. Your feedback is valuable as we continue to enhance the user experience, and we’re glad you took the time to share your perspective. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Not so good for live broadcast channels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying it to watch live sports broadcast, it is not a good choice. Long range shots are a little bit blurry, close range shots are so so. And, fast motion shots/scenes even in normal broadcasts like movies, youtube are not smooth enough.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. It's important for customers to have all the information they need before making a purchase decision. Your insights on the performance for live sports broadcasts and fast motion scenes are valuable for potential buyers. If you have any further details or questions, please feel free to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry Insignia, but I don't recommend this one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what the issue is, but this is the 2nd Insignia I've had that has not worked well. The screen goes blurry and will then come back into focus (or not). Sometimes when I use the remote it will skip over 5 or 6 channels at a time.
No, I would not recommend this to a friend- Cons mentioned:Volume
Nothing but problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems. Reboots, loses sound and randomly changes volume. Check other reviews and you will see this is a common problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about the issues you're experiencing with your Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV, Hlymon. It's concerning to hear about the reboots, sound loss, and volume changes you've encountered. Your feedback is important to us, and we take it seriously. We recommend reaching out to our support team: 877-467-4289 or visiting a Best Buy store for assistance with troubleshooting. We strive to provide products that meet our customers' expectations, and we apologize for any inconvenience caused. - James | Insignia Support | https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product i recomendet to buyet good cality too
I would recommend this to a friendInsignia TVs are not good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia brand TV malfunctions a lot. I've had it repaired twice and replaced twice. I will not purchase this brand television. I don't even want this as another replacement
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re truly sorry to hear about the repeated issues you’ve experienced with your Insignia TV. We understand how frustrating it must be to have had it repaired and replaced multiple times. Your dissatisfaction is important to us, and we apologize for any inconvenience caused. Please reach out to our customer service team so we can assist you further and find a suitable resolution. We’re here to help and want to ensure your concerns are addressed.
Keith | Insignia Support
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on a pretty good sale so I hate to complain but overall, have not had a good experience with it. The picture randomly becomes wavy at times (not sure why) and frequently needs to be restarted. You also cannot program it not to turn off if you aren’t actively watching it for a short amount of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TraciC,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift; when she finally set it she was satisfied.
I would recommend this to a friendPicture isn’t clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not good! You get what you pay for
No, I would not recommend this to a frienddo not buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would give it 0 stars but they will not let me. Do not buy this tv i have had the tv for 1 month and it is nothing but a problem. when using hdmi does not matter which one after a few minutes i get green lines and blue lines going across the screen and then the tv shuts off. then turns back on same problem back to back for a tv that is a month old this should not be happening.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 65" Class F30 Series LED 4K UHD Smart Fire TV has been plagued by issues with green and blue lines appearing on the screen, followed by shutdowns. We understand how frustrating this must be, especially for a new TV. We appreciate your feedback and will take it into consideration as we continue to improve our products. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Average tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great with this tv the only thing is there is a blur on certain apps you use. I compared a couple tv shoes some were blurry and others are so crisp and sweet. I’m kinda disappointed since my order had been delayed now the tv is just average to me. It kinda hurts my eyes to watch it so I’m still debating if I should return this or not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nomad,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since there is a blur on certain apps and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Nice but has problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of the TV but the screen started to glitch a week after I got it.
I would recommend this to a friend- Cons mentioned:Performance
Waste of money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv glitches while watching it. Have not had many moments where I am watching a movie and it does not glitch. It starts around 2 minutes into it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and understand how important a smooth viewing experience is for enjoying your favorite movies. Your insights are valuable to us as they help us improve our products and services, ensuring that we strive for the best experiences for all our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
