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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3206 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,206 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On top of lagging when trying to move around with the remote, this tv turns off and freezes whenever it wants.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not a TV that offers a lot of options. Wish I would have spent a little bit more on a TV. For the price I paid, not bad TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very Dark picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dark screen. Turning the brightness up washes out all the blacks. I returned it for a QLED panel, much better color and brightness

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Roku but it’s a tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the tv setup on the Home Screen. Other than that it’s ok.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that you don’t like the TV setup on the Home Screen. We appreciate your honesty and are glad to know that, aside from this issue, you find the TV to be okay. Your satisfaction is important to us, and we value your input. If you have any further comments or need assistance, please feel free to reach out. We’re here to help! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I was thinking about returning it to get Samsung tv instead but didn’t have a truck to take it back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy Glare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited about this TV, but the screen is very easily glared with the lighting in my house and cometely takes over dark scenes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen glitch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, but since the first day it was out of the box, every once in a while the screen will glitch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wavy picture with dark background

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point is great but the picture quality is sub par at best. Also, many shows and movies, when the screen is darker, the picture will wave. At first we thought it was part of the show but it’s happened on over 5 movies/shows. This is definitely a defect. I would not recommend this tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV, Mpsulliv. We appreciate your feedback and understand your concerns. Your comments are valuable to us, and we'll use them to improve our products and services. If you have any further questions or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Insignia tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not best pic. Nice after a while. Prefer Samsung but got a deal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great picture……….but that’s about it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating system sucks, at least 2 or three times a week I’ll. Turn the tv on and it’ll start up fine and then about 10 seconds after getting to the Home Screen, it reboots and reloads the Home Screen, I don’t have enough time to get into an app, channel or a show. Even if I go directly to an app from the remote it kicks me out and back to Home Screen.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AaronH, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First for owning a fire tv and have to say it’s been challenging total different from any we’ve ever owned a little hard to maneuver, would not purchase again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fast/easy functions, don’t expect high end picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was fantastic and the functionality was seemless. Color quality of the picture did not impress me. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came broken but it might have been only that one, so I couldn't enjoy this TV for long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv im in love with the imagination gggggtgggggg

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Worse purchase ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lose your remote, I dare you. Download the free app- I double dare you. Spend more, this is not in any way worth the savings. Spend another $700 to avoid a horrible purchase

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We understand that using a remote can sometimes be frustrating, and we appreciate your suggestion about the app as an alternative. Your feedback is valuable as we continue to enhance the user experience, and we’re glad you took the time to share your perspective. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it. It keeps rebooting by itself. This happened in the first week of purchase and stopped. We thought it was updating because of the first use. Then, it started happing again after 3 months. You can't enjoy it,

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. I’m sorry to hear about the issues you’ve encountered with the device rebooting. It sounds incredibly frustrating, especially since it started so soon after purchase and then reoccurred after a few months. Have you had a chance to reach out to customer support for assistance. Your feedback is valuable and helps others make informed decisions. I hope this gets resolved for you soon! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Life span not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but I’ve only owned for leads than year and I need to replace it already due to the screen not working correctly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Nothing but problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems. Reboots, loses sound and randomly changes volume. Check other reviews and you will see this is a common problem.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear about the issues you're experiencing with your Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV, Hlymon. It's concerning to hear about the reboots, sound loss, and volume changes you've encountered. Your feedback is important to us, and we take it seriously. We recommend reaching out to our support team: 877-467-4289 or visiting a Best Buy store for assistance with troubleshooting. We strive to provide products that meet our customers' expectations, and we apologize for any inconvenience caused. - James | Insignia Support | https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not so good for live broadcast channels

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying it to watch live sports broadcast, it is not a good choice. Long range shots are a little bit blurry, close range shots are so so. And, fast motion shots/scenes even in normal broadcasts like movies, youtube are not smooth enough.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. It's important for customers to have all the information they need before making a purchase decision. Your insights on the performance for live sports broadcasts and fast motion scenes are valuable for potential buyers. If you have any further details or questions, please feel free to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product i recomendet to buyet good cality too

    I would recommend this to a friend