Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on a pretty good sale so I hate to complain but overall, have not had a good experience with it. The picture randomly becomes wavy at times (not sure why) and frequently needs to be restarted. You also cannot program it not to turn off if you aren’t actively watching it for a short amount of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TraciC,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Picture isn’t clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not good! You get what you pay for
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV less than a year, and the picture continuously goes out. Geek Squad came out and offered minimal support, and the problem continued. Take the money you’d spend on a warranty and just buy a quality brand instead.
No, I would not recommend this to a friendProduct review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift; when she finally set it she was satisfied.
I would recommend this to a friendAverage tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great with this tv the only thing is there is a blur on certain apps you use. I compared a couple tv shoes some were blurry and others are so crisp and sweet. I’m kinda disappointed since my order had been delayed now the tv is just average to me. It kinda hurts my eyes to watch it so I’m still debating if I should return this or not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nomad,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since there is a blur on certain apps and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
do not buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would give it 0 stars but they will not let me. Do not buy this tv i have had the tv for 1 month and it is nothing but a problem. when using hdmi does not matter which one after a few minutes i get green lines and blue lines going across the screen and then the tv shuts off. then turns back on same problem back to back for a tv that is a month old this should not be happening.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 65" Class F30 Series LED 4K UHD Smart Fire TV has been plagued by issues with green and blue lines appearing on the screen, followed by shutdowns. We understand how frustrating this must be, especially for a new TV. We appreciate your feedback and will take it into consideration as we continue to improve our products. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Insignia TVs are not good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia brand TV malfunctions a lot. I've had it repaired twice and replaced twice. I will not purchase this brand television. I don't even want this as another replacement
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re truly sorry to hear about the repeated issues you’ve experienced with your Insignia TV. We understand how frustrating it must be to have had it repaired and replaced multiple times. Your dissatisfaction is important to us, and we apologize for any inconvenience caused. Please reach out to our customer service team so we can assist you further and find a suitable resolution. We’re here to help and want to ensure your concerns are addressed.
Keith | Insignia Support
Unsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked great and was a good deal but i am unsute why my grandparent's rwturned it for a smaller google tv
No, I would not recommend this to a friendNice but has problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of the TV but the screen started to glitch a week after I got it.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and picture of this tv is very average. You really get what you pay for.
No, I would not recommend this to a friendRrrrrrrrr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best picture quality, good beginner tv. I'll do better next time.
No, I would not recommend this to a friend- Cons mentioned:Performance
Waste of money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv glitches while watching it. Have not had many moments where I am watching a movie and it does not glitch. It starts around 2 minutes into it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and understand how important a smooth viewing experience is for enjoying your favorite movies. Your insights are valuable to us as they help us improve our products and services, ensuring that we strive for the best experiences for all our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
You get what you pay for
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is hit or miss . Just grabbed a 55 inch and it was defective . Then I bought a 65 inch and it looks great but after 6 months there is white edges on screen . Now need to return that. I don’t recommend this brand but you get what you pay for .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 65" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you are having issues with your fire TV screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
had to return tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this tv right after Black Friday and it would randomly lose internet connection. watching football game and it froze, we thought it was just buffering then it kicked us out of the game and went back to Home Screen to start over. Started doing this in any app we used several times a day. Tried everything the chat support suggested with no luck, went ahead and returned while in my 30 day window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ChrisJ,
Thank you for taking the time to leave a review of our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do NOT purchase INSIGNIA Televisions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 4 Insignia TVs in July. In less than 3 months I have had to call 3 times. The picture stops, the audio stops, and has to be reset physically to work again for 15-20 minutes. PLUS they won't replace it even though I only purchased it 90 days ago and have used it about 8 times. I also was told I would get a call back within 96 hours (4 days) since there are no repair appointments available at this time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV, NeverInsignia. We appreciate your feedback and understand the frustration you've encountered. Your comments are important to us, and we'll use them to enhance our services and products. If you have any further concerns or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Sorry Insignia, but I don't recommend this one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what the issue is, but this is the 2nd Insignia I've had that has not worked well. The screen goes blurry and will then come back into focus (or not). Sometimes when I use the remote it will skip over 5 or 6 channels at a time.
No, I would not recommend this to a friendImage and legs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came without support legs The image has fail around tv border.
No, I would not recommend this to a friendOnly 2 hdmi inputs; utterly pathetic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The titlte says it all. Googd luck setting up your soundbar and PS5 console, because it ain't happening. Limited to only 2 hdmi connections (1 input & 1 output) you'll certainlg struggle setting up your entertainment center. Good luck!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. The NS-65F301NA23 has 3 HDMI inputs: HDMI1 with eARC, HDMI2 and HDMI3.
Probably should buy another brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a couple weeks, the TV intermittently will "crash" and reset itself. I don't think I will buy one of these again. I would return it, but it started malfunctioning 2 days past Best Buy's return policy.
No, I would not recommend this to a friendNo luck with this buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv for a week and no matter what settings i tried the picture/color was always off. And then after a few days the speakers began sounding like they blew. Ended up returning and paying a little more for a samsung which has been perfect out of the box
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Zapp,
Thanks for taking the time and effort to leave a review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com