Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Unsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked great and was a good deal but i am unsute why my grandparent's rwturned it for a smaller google tv
No, I would not recommend this to a friendDo not recommend insignia TVs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an insignia TV last year for my daughter and we had to return it because of the video issues. I was told I had to exchange it for another so I got another TV and now this TV is also having video issues! :-(
No, I would not recommend this to a friendDo NOT purchase INSIGNIA Televisions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 4 Insignia TVs in July. In less than 3 months I have had to call 3 times. The picture stops, the audio stops, and has to be reset physically to work again for 15-20 minutes. PLUS they won't replace it even though I only purchased it 90 days ago and have used it about 8 times. I also was told I would get a call back within 96 hours (4 days) since there are no repair appointments available at this time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV, NeverInsignia. We appreciate your feedback and understand the frustration you've encountered. Your comments are important to us, and we'll use them to enhance our services and products. If you have any further concerns or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and picture of this tv is very average. You really get what you pay for.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is hit or miss . Just grabbed a 55 inch and it was defective . Then I bought a 65 inch and it looks great but after 6 months there is white edges on screen . Now need to return that. I don’t recommend this brand but you get what you pay for .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 65" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you are having issues with your fire TV screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rrrrrrrrr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best picture quality, good beginner tv. I'll do better next time.
No, I would not recommend this to a friendhad to return tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this tv right after Black Friday and it would randomly lose internet connection. watching football game and it froze, we thought it was just buffering then it kicked us out of the game and went back to Home Screen to start over. Started doing this in any app we used several times a day. Tried everything the chat support suggested with no luck, went ahead and returned while in my 30 day window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ChrisJ,
Thank you for taking the time to leave a review of our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
channl zoom
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.whin changing apps or channles it zips thought geek squad side it needs mother bord it is 5 months old
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issues you're experiencing with changing apps and channels.
We take full responsibility for this problem and want to help you find a solution. Please reach out to our customer support team for assistance with troubleshooting steps or alternative options that might better suit your needs. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.
Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Poor picture quality and issues with apps
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First things first...the picture quality was nowhere close to what I saw on the floor model at Best Buy. The picture is grainy and dull. Quite disappointing. After getting it all set up, I had issues with apps loading. I started timing them from the second I would click on an app...YouTube TV took 3 minutes and 20 seconds to load. Other apps that I use frequently took over 2 minutes every time I clicked on them. That was a deal breaker...I returned the TV the next day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us, and I'm sorry to hear that your TV did not meet your expectations. Picture quality is a crucial aspect of enjoying a new television, and it's disappointing that the display was not as clear or vibrant as you had hoped, especially compared to the in-store model.
The delays you experienced with loading apps are also frustrating, particularly in today's fast-paced world where quick access to content is essential. It's understandable why these issues would lead to returning the product. We appreciate your feedback, and it helps us improve our offerings. If you decide to give us another chance in the future, we hope to better meet your expectations. Keith | Insignia Support https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Only 2 hdmi inputs; utterly pathetic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The titlte says it all. Googd luck setting up your soundbar and PS5 console, because it ain't happening. Limited to only 2 hdmi connections (1 input & 1 output) you'll certainlg struggle setting up your entertainment center. Good luck!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. The NS-65F301NA23 has 3 HDMI inputs: HDMI1 with eARC, HDMI2 and HDMI3.
Probably should buy another brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a couple weeks, the TV intermittently will "crash" and reset itself. I don't think I will buy one of these again. I would return it, but it started malfunctioning 2 days past Best Buy's return policy.
No, I would not recommend this to a friendImage and legs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came without support legs The image has fail around tv border.
No, I would not recommend this to a friendNo luck with this buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the tv for a week and no matter what settings i tried the picture/color was always off. And then after a few days the speakers began sounding like they blew. Ended up returning and paying a little more for a samsung which has been perfect out of the box
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Zapp,
Thanks for taking the time and effort to leave a review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Pros mentioned:Picture quality
So slow
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great. But the UI is the worst. Slow all the way through. Will never buy an Insignia FIRETV again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback about the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We're glad to hear that you enjoy the picture quality! Your comments about the user interface are noted, and we appreciate your insights as they play an essential role in helping us enhance the overall user experience. We hope you continue to enjoy the vibrant visuals and find a solution that fits your preferences in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
- Cons mentioned:Performance
Insigna TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television continues to cut off in the middle of movie/shows
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nataya, thank you for your inquiry. We apologize to hear that your TV is cutting off in the middle of your entertainment experience. You may check the power cord if its correctly plugged in to your power outlet. Make sure that the sleep timer is not turned on. If you have any further questions, do not hesitate to reach us. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Too bad zero stars is not available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV on June 9th. On August 8th, vertical lines showed up all of the sudden. Long story short, don't make the same big mistake I did thinking this TV would be decent for the price. I learned my lesson. I hope this review is helpful.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We truly appreciate your feedback as it helps us understand our customers' perspectives better. Your insights are valuable, and we’re always striving to enhance the experience for our users. We hope you find a TV that meets your expectations perfectly! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Worst TV EVER. Don't waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I have ever had. I have had nothing but issues since purchasing. It doesn't connect to the wifi wirelessly. The picture warps and distorts while watching shows and movies. The audio is inconsistent and we are constantly having to turn the tv up and down while watching one individual show. Don't waste your money on this Amazon crap. Buy a roku.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your negative experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. It sounds frustrating to deal with connectivity issues, picture distortion, and inconsistent audio. Your feedback is essential and can certainly help others in making their purchasing decisions. If you haven't already, consider reaching out to customer support, as they may be able to assist with troubleshooting or offer solutions. Thank you for sharing your thoughts, and I hope you find a TV that meets your expectations in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
After trying a Fire TV, I went back to Roku!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Insignia TVs before and liked them. However, this one is no good. I had a lot of audio issues with it. Two different soundbars were not compatible with it and when I used just the TV speakers, the sound would still become thin and distorted. I returned it for a Roku TV and immediately noticed the difference. From now on, I'll stick with Roku TVs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Guitarman00,
Thank you for taking time to write a review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity and brightness are not the best. Not bad for the $$$$
I would recommend this to a friendSpend more money for something better
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dead pixel area right out of the box, one 2 star because Best Buy didn’t give me a hassle about it, gave me store credit and bought a Samsung
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to leave a review. We apologize for the inconvenience you experienced with the dead pixel area on your purchase. We are glad to hear that Best Buy provided you with a hassle-free solution by giving you store credit and that you were able to purchase a Samsung. We appreciate your understanding and hope that your new product meets your expectations. Thank you for your patronage. Keith | Insignia Support https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
