Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
TV is not compatible with DirecTV I don't understa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is not compatible with DirecTV and that's a bummer because I have to put it in the living room not on the dish receiver cuz it doesn't work no good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Okay for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this television wasn't what I expected. The picture quality is not all that great and not vivid enough. You get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NJones,
Thank you very much for taking the time to review our Insignia - 65" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Awful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a different brand! This tv has an hdmi port issue. When you turn it on it is a blank screen. Only way to get it to work is to unplug it for 60 sec then plug it back in. Just an awful purchase. In researching this it is a very common isssue. I don’t know how it is legal to continue to sell tvs that are knowingly flawed!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ErinnB,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
There’s no way to change the aspect ratio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have a 65 inch screen until you want to watch a movie, then you have a 55 inch screen because there is no way to change the aspect ratio. You can’t zoom the screen in like every other tv in the world, it’s junk. The tv I had in 2006 could change the aspect ratio, so I’m not entirely sure why insignia decided that it wasn’t important. Complete waste of $300, buns.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RichardL,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
It's an okay TV for the Price..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought six Insignia TVs. The TVs get stuck or glitch a lot. The sound bar will just cut off. I mean the TV isn't the Best; but it will work for the time.
I would recommend this to a friendDiscoloration on 2 different TVs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought had a lot of discoloration in the bottom right section of the screen. I exchanged for another unit and the 2nd unit was worse than the first with the discoloration spanning across the entire bottom of the screen. One of the reps said it is a common issue with this brand. I ended up returning it and buying elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angela,
Thank you for writing a review about our 65" Class F30 Series LED 4K UHD Smart Fire TV. We know how frustrating it is that there is a discoloration in the TV screen you purchase. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Image quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image/picture quality of this TV is a bit poor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We're pleased to hear that you're exploring the smart features of the TV. Your input regarding the picture quality is important to us, as it helps us improve our products and better meet customer expectations. We appreciate your thoughts and hope you continue to enjoy your viewing experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was supposed to be open box excellent condition but Received not in box ,no power cord , no remote, no stands, no nothing just a screen… after finally getting all of the pieces now when you turn off the tv the sound keeps playing so u have to get up and plug it to turn it completely off. Not good. I have a 55 inch same brand I bought a few weeks ago and it’s great I guess this one just missed the quality check
No, I would not recommend this to a friendDo not purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV screen glitches constantly had to have it replaced the day after purchase. Took the geek squad over a week and a half to put me on the schedule to replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm disappointed to hear that the Insignia 65" Class F30 Series LED 4K UHD Smart Fire TV had a screen glitch issue that required replacement, especially since it happened so soon after purchase. Additionally, I apologize that the Geek Squad took over a week and a half to schedule the replacement. This experience was not up to the standards of customer service we strive to provide, and I appreciate you bringing this to our attention so we can learn from it and improve our processes. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Internet
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV will not stay connected to internet. Plays good one day. Doesn’t play at all the next day. Other TV’s in home have no connection problems.
No, I would not recommend this to a friendCheck your TV boxes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 televisions only to get home and have one of them old, dusty, the wrong size and a different brand. I had to rent another truck the next day to come back and return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the unacceptable experience you had with your recent purchase of our Insignia TV. It's disappointing to hear that you received an old, dusty, and incorrect product, which wasted your time and caused inconvenience. We take full responsibility for the mistake and are truly sorry for the frustration it caused. We will use this feedback to improve our quality control process to ensure that our customers receive the correct and high-quality products they expect from us. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Cheap and poor quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen dead after 6 months - purple tint only, but audio works fine. Bought two so hope i have better luck with the other one.
No, I would not recommend this to a friendDead before a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awaiting Best Buy in home inspection because this thing crashes constantly, runs out of memory, and already has a bad hdmi port and screen burn in.
No, I would not recommend this to a friendUnsatisfactory
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not at all satisfied with this purchase. Barely lasted past a month and the picture started to go out and malfunction. Right past return date.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear LoriH, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products
Too much software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 Insignia TVs years ago with excellent performance. Now I purchased my 3rd Insignia TV, but this time it came with too much software from FireTV/Amazon - the application pulls almost all actions and blocks my TV AVR and Apple TV box. It's a nightmare! I want to return the unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it has too much software and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Crashes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV would crash and restart multiple times on itself. Sometimes it would crash and not restart.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We genuinely appreciate your feedback, as it helps us gain insight into our customers’ experiences and expectations. Your input is essential in helping us continuously improve our products for everyone. Thank you for reaching out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Not clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up and did not like the clarity of the screen
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Not a good Tv constant issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad experience. I had to get two replace Tvs. Speaking with the associates this tv has an issue with the screen constantly. Roku Alexia Tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback regarding your interactions and the challenges you faced. Your insights are valuable, as they help us better understand our customers' needs and work towards enhancing the overall experience with our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen damaged. Tv screen damaged, Tv screen damaged. Tv screen damaged. Tv screen damaged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear about the damage to your TV screen. Your satisfaction is important to us, and we want to help resolve this issue as quickly as possible. Please reach out to our customer support team for further assistance.
- Carl | Insignia Products
Horrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i could not give no star at all. Horrible tv after few days of buying green lines started to appear.
No, I would not recommend this to a friend