Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Do not purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV screen glitches constantly had to have it replaced the day after purchase. Took the geek squad over a week and a half to put me on the schedule to replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm disappointed to hear that the Insignia 65" Class F30 Series LED 4K UHD Smart Fire TV had a screen glitch issue that required replacement, especially since it happened so soon after purchase. Additionally, I apologize that the Geek Squad took over a week and a half to schedule the replacement. This experience was not up to the standards of customer service we strive to provide, and I appreciate you bringing this to our attention so we can learn from it and improve our processes. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Check your TV boxes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 televisions only to get home and have one of them old, dusty, the wrong size and a different brand. I had to rent another truck the next day to come back and return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the unacceptable experience you had with your recent purchase of our Insignia TV. It's disappointing to hear that you received an old, dusty, and incorrect product, which wasted your time and caused inconvenience. We take full responsibility for the mistake and are truly sorry for the frustration it caused. We will use this feedback to improve our quality control process to ensure that our customers receive the correct and high-quality products they expect from us. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Dead before a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awaiting Best Buy in home inspection because this thing crashes constantly, runs out of memory, and already has a bad hdmi port and screen burn in.
No, I would not recommend this to a friendUnsatisfactory
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not at all satisfied with this purchase. Barely lasted past a month and the picture started to go out and malfunction. Right past return date.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear LoriH, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen damaged. Tv screen damaged, Tv screen damaged. Tv screen damaged. Tv screen damaged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear about the damage to your TV screen. Your satisfaction is important to us, and we want to help resolve this issue as quickly as possible. Please reach out to our customer support team for further assistance.
- Carl | Insignia Products
Not a good Tv constant issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad experience. I had to get two replace Tvs. Speaking with the associates this tv has an issue with the screen constantly. Roku Alexia Tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback regarding your interactions and the challenges you faced. Your insights are valuable, as they help us better understand our customers' needs and work towards enhancing the overall experience with our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Crashes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV would crash and restart multiple times on itself. Sometimes it would crash and not restart.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We genuinely appreciate your feedback, as it helps us gain insight into our customers’ experiences and expectations. Your input is essential in helping us continuously improve our products for everyone. Thank you for reaching out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little touch broke the screen. Very fragile. Better to opt for a reputed brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're sorry to hear about the issue with the screen. Your feedback is valuable, and we'll use it to improve the durability of our products. We appreciate your honesty and will strive to meet your expectations in the future.
- Carl | Insignia Products
Too much software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 Insignia TVs years ago with excellent performance. Now I purchased my 3rd Insignia TV, but this time it came with too much software from FireTV/Amazon - the application pulls almost all actions and blocks my TV AVR and Apple TV box. It's a nightmare! I want to return the unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it has too much software and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Horrible TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i could not give no star at all. Horrible tv after few days of buying green lines started to appear.
No, I would not recommend this to a friendNot clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up and did not like the clarity of the screen
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product, not good not good not good not good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BettyD,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not worth buying, poor quality.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The led started to die in less than 24houts of purchase, but Best buy made it easy on replacement with a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and are always striving to improve our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Stolen tv super disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was stolen from the front porch so really never got to use it. Im just super disappointed in bestbuy for just dropping it off and leaving it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are deeply sorry to hear about your unfortunate experience with the delivery of your TV. We take all incidents of theft very seriously and will be sure to follow up with our delivery team to ensure that measures are in place to prevent this from happening in the future. We apologize for any inconvenience this may have caused and appreciate your understanding. If there is anything we can do to make this right, please do not hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Broke next day. No refund from Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracked the next day I purchased TV. Best Buy said that they can’t accept return because it was my fault. I lost $370, just like that.
No, I would not recommend this to a friendTv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. Never should have purchased it. Horrible tv
No, I would not recommend this to a friendnever again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took best buy 2 weeks to deliver my TV had to cancel
I would recommend this to a friendF30 series are the worst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 F30 series tvs and 2 of them broke down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues you've experienced with two of your F30 series TVs. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
- Carl | Insignia Products
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need to watch anything through the web the silk browser is awful and you are not allowed to download the much better google chrome
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Silk browser on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We truly value your insights, as they help us understand our customers' experiences and preferences better. We're committed to enhancing user satisfaction and appreciate your suggestions for improving the browsing experience. If you have any additional thoughts, we would love to hear from you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Don’t buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t install apps. Tv moved severely slow. Zero out of 10 would recommend
No, I would not recommend this to a friend
