Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Poor TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the worst tv and need 2 repaired in least a one year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and understand how important it is for electronic products to meet expectations for quality and reliability. Your insights help us to continuously improve our offerings, and we value your perspective as part of our customer community. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Poor lighting and picture quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality and sound quality wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your insights regarding the picture and sound quality, as they are essential considerations for our customers. Your perspective is valuable to us, and it helps guide improvements to enhance future experiences. Thank you for being part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Poor tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt worknout of the box infrared sensor faulty, also not a Roku tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your thoughts about the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback, as it is essential for us to understand your experience with our products. Your insights play a crucial role in helping us enhance the quality and performance of our offerings. Thank you for being a valued customer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Lighting issues around the corners
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with backlight shown around the edge/bezels brand new. I had to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WilliamC,
Thanks for taking the time and effort to leave a review about our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV (NS-65F301NA23). We're sorry to read that you were having backlight issues with your recent purchase. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Horrible customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the worst customer experience my delivery kept getting cancelled.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We apologize for your experience with the delivery of this product. Hearing your feedback is really important to us so we will be able to know how to improve the quality of our service and customer satisfaction. You may contact us at (877) 467-4289 if you need further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
speakers blow up after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it in April 19th and the speakers already blow up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi UmrtoDaimond,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sucks. Always goes black and blank. Its so annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenH,
Thanks for taking the time and effort to leave a review about our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV (NS-65F301NA23). I'd like to apologize for the situation that you're experiencing. I know it can be very disappointing. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Missing parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but missing the leg stands which they refused to send to me.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the tv stand is missing, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Ease of use, Picture quality, Price
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and set up. Great picture and sound. Excellent value.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV was easy to install and set up. It's wonderful that you're enjoying the great picture and sound quality, and that you find it to be an excellent value. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
- Pros mentioned:Picture qualityCons mentioned:Volume
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much bigger than I expected! LOL...that was my bad for measuring wrong. But seriously, the TV has a great picture, and the user interface is easy to navigate. I was able to configure to my liking without needing the instruction manual. If I have anything bad to say about it, its that the volume is lower than I expected. At a volume of 100 (the max) it is roughly equivalent to 27/100 on my previous TV. Still loud enough, but not enough to rattle my neighbors windows!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Best purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will tag this my best purchase so far! The Insignia fire tv is amazing, top notch quality for a very affordable price. No regret so far, I am loving my fire tv.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Perfect Living Room TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I searched for a new TV when my cheap Black Friday one went out. I found this one at Best Buy and it could not be beat for the price, I loved the easy set up and picture quality. Sound is amazing as well.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
BBForLife
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Ever! Great Price, and Marvelous Quality. Looking forward to purchasing another for the bedroom.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Terry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV for the price. Picture is excellent and very easy to set up.
I would recommend this to a friend Bestbuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television. Color is memorizing. Radiant picture. Of you are looking to replce your old television with an upgrade, this would be the one to purchase. Sound is outstanding and picture like a movie theater.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Great quality and price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and price! It was very easy to install and setup also.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback! We're glad to hear that you're happy with the quality and price of your new TV. Enjoy watching all your favorite shows and movies on it! - James | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Color, Picture quality
Best PURCHASE EVER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is absolutely amazing!! The sound, the quality, the overall color!!! By far the best purchase!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Satisfied, customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price, easy to install and set up excellent picture quality and sound
I would recommend this to a friend - Pros mentioned:Ease of use, Tv quality
Incredible Deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This in an incredible TV! Quality is very good and was easy to set up. Fits nicely on a TV stand. Would highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Great bang for your buck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Insignia I've had over the last ten years. I continue to buy this brand because they're so affordable and last without issues. My other two still work but aren't smart TVs so they're relegated to guest bedroom and basement. This TV looks great, has good sound quality and the delivery service was decent. I would definitely recommend this over other more expensive models.
I would recommend this to a friend
