Customer Ratings & Reviews
- Model:
- NS-65F301NA23
- SKU:
- 6492966
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 65" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the price and find the setup process straightforward. While some users experienced minor issues with the remote control and occasional performance hiccups, the positive feedback on picture quality and value outweighs these concerns. The television's color accuracy and size are also frequently praised.
This summary was generated by AI based on customer reviews.
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product, not good not good not good not good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BettyD,
Thank you for taking the time to review our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little touch broke the screen. Very fragile. Better to opt for a reputed brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're sorry to hear about the issue with the screen. Your feedback is valuable, and we'll use it to improve the durability of our products. We appreciate your honesty and will strive to meet your expectations in the future.
- Carl | Insignia Products
Not worth buying, poor quality.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The led started to die in less than 24houts of purchase, but Best buy made it easy on replacement with a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and are always striving to improve our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Stolen tv super disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was stolen from the front porch so really never got to use it. Im just super disappointed in bestbuy for just dropping it off and leaving it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are deeply sorry to hear about your unfortunate experience with the delivery of your TV. We take all incidents of theft very seriously and will be sure to follow up with our delivery team to ensure that measures are in place to prevent this from happening in the future. We apologize for any inconvenience this may have caused and appreciate your understanding. If there is anything we can do to make this right, please do not hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Broke next day. No refund from Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracked the next day I purchased TV. Best Buy said that they can’t accept return because it was my fault. I lost $370, just like that.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need to watch anything through the web the silk browser is awful and you are not allowed to download the much better google chrome
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Silk browser on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We truly value your insights, as they help us understand our customers' experiences and preferences better. We're committed to enhancing user satisfaction and appreciate your suggestions for improving the browsing experience. If you have any additional thoughts, we would love to hear from you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Don’t buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t install apps. Tv moved severely slow. Zero out of 10 would recommend
No, I would not recommend this to a friendTv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. Never should have purchased it. Horrible tv
No, I would not recommend this to a friendnever again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took best buy 2 weeks to deliver my TV had to cancel
I would recommend this to a friendF30 series are the worst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 F30 series tvs and 2 of them broke down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues you've experienced with two of your F30 series TVs. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
- Carl | Insignia Products
Poor lighting and picture quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality and sound quality wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback on the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your insights regarding the picture and sound quality, as they are essential considerations for our customers. Your perspective is valuable to us, and it helps guide improvements to enhance future experiences. Thank you for being part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Poor TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the worst tv and need 2 repaired in least a one year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and understand how important it is for electronic products to meet expectations for quality and reliability. Your insights help us to continuously improve our offerings, and we value your perspective as part of our customer community. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Poor tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt worknout of the box infrared sensor faulty, also not a Roku tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your thoughts about the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback, as it is essential for us to understand your experience with our products. Your insights play a crucial role in helping us enhance the quality and performance of our offerings. Thank you for being a valued customer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-65-class-f30-series-led-4k-uhd-smart-fire-tv/6492966.p?skuId=6492966
Lighting issues around the corners
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with backlight shown around the edge/bezels brand new. I had to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WilliamC,
Thanks for taking the time and effort to leave a review about our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV (NS-65F301NA23). We're sorry to read that you were having backlight issues with your recent purchase. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Horrible customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the worst customer experience my delivery kept getting cancelled.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We apologize for your experience with the delivery of this product. Hearing your feedback is really important to us so we will be able to know how to improve the quality of our service and customer satisfaction. You may contact us at (877) 467-4289 if you need further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
speakers blow up after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it in April 19th and the speakers already blow up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi UmrtoDaimond,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sucks. Always goes black and blank. Its so annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenH,
Thanks for taking the time and effort to leave a review about our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV (NS-65F301NA23). I'd like to apologize for the situation that you're experiencing. I know it can be very disappointing. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Missing parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but missing the leg stands which they refused to send to me.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 65" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the tv stand is missing, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Ease of use, Picture quality, Price
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and set up. Great picture and sound. Excellent value.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 65" Class F30 Series LED 4K UHD Smart Fire TV was easy to install and set up. It's wonderful that you're enjoying the great picture and sound quality, and that you find it to be an excellent value. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
- Pros mentioned:Picture qualityCons mentioned:Volume
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much bigger than I expected! LOL...that was my bad for measuring wrong. But seriously, the TV has a great picture, and the user interface is easy to navigate. I was able to configure to my liking without needing the instruction manual. If I have anything bad to say about it, its that the volume is lower than I expected. At a volume of 100 (the max) it is roughly equivalent to 27/100 on my previous TV. Still loud enough, but not enough to rattle my neighbors windows!
I would recommend this to a friend