Customer Ratings & Reviews

So far so good! Keeps well in the garage, the shelves make me nervous (glass) but no issues with them. My brother liked it so much he bought one so must be good!

The freezer meet my needs given an extra room for groceries.

I love this freezer. It’s just the right size ti fit into the space I have. It’s a good value for the money.

I needed an extra freezer. Im so glad I bought this one. Small foot print. Good size.

Perfect freezer for our garage and we can use it all year long.

It is a good size but compact. Just the size we needed. Light weight and easy to handle. Ordered it online they let me know it was in. Young man met us at the front with it.

Quality and price of this product is just perfect and top notch.

Works well, ice Cole all the time. Good bang for the amount.

I wanted a stand up freezer and they where all way to big then I came across this one it’s perfect for my family and runs off a regular plug nothing fancy and fits in this small space we had for one

Easy to setup and adjust. Nice for the basement to store meat in

Fits perfectly in our back closet and is just the right size to accommodate our garden harvests.

It is good. It Can store a lot of things. It low engraving

Had a few months at this point and it is doing its job. Recommend this over a chest for organization even if it may not quite hold as much

Have been useing this freezer since oct of 2021. Have had no issues what so ever. definatly worth the price.

Very good unit and saves space would recommend to buy

I have never purchased any thing from Best Buys on line before the process was easy and quick .I received the item with lighting speed I was very surprised at how fast It was delivered the delivery men where careful and set the freezer up and explained it's operation . I'm very happy with the freezer and I put it in my laundry room it doesn't take up much space considering how large the capacity is

Small but roomy love this freezer I bought it to store more meat during this pandemic and it is holding up well. Love that I don’t have to dig to the bottom to get stuff out like a regular deep freezer

Picked up freezer at the store with help from a Best Buy employee, very helpful. It was packaged very well, did lay it on its back for the ride home in my pick up truck, stood it up at home in the garage overnight so the fluid would go back into the compressor. Next day took it inside after removal of the packaging, nothing was out of place or dented. Set it up next to our side by side fridge and plugged it into the outlet. Let it run for about 2 days and works great. We stocked it with meat and veggies and works perfectly. You can hear the compressor run a bit but nothing that would alarm you. Glad I made the purchase!

Picked up the freezer, no problem. Set it up, no problem. Switched the door to open on the right (as described) BIG problem. Missing part 168R (received two 168L parts) Used webchat to contact Best Buy - told me I had to get the part from Insignia 1-877-467-4289. Insignia kept me on the phone for half an hour then told me to call their parts company at 1-855-975-6831. By this time parts company is closed for the day. Next day is Thanksgiving, they're closed. Today I called Parts company, they know knowing about replacing the missing part. Called Insignia back - another 15 minutes on the phone, then they tell me to return the freezer to the store. BIG PROBLEM, I no longer have access to a truck. I need the freezer to open from the right, due to the location of the outlet. I can't use it if it opens from the left. HUGE PROBLEM. Insignia is no help and I have no way to return the freezer to the store.

Good product, fair price. It is completely full of packaged meats, and maintains a temperature of -5 degrees Fahrenheit. No issues whatsoever thus far…