4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4801 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 4,801 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Get job done

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator what we need it. Not too small for extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size and reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job. I like it so far. It’s good size and fits in the garage well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is amazing. Fits perfectly fine in my apartment!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer foe cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for.our small space lots of space for food

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Don't buy Insignia!!!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer in Nov because my husband is a deer hunter and we needed the extra room for the 3 deer he harvested this year. It was perfect and worked for 2 months then in January I went to get some meat out and noticed that all the meat was thawed out! We had to throw out all the meat. I called Best Buy and they said to bring the freezer in and they will exchange it for a new one. That's all fine and dandy but what about all the meat we had to throw out and the money we spent to have the deer processed? Best Buy said I had to contact Insignia and gave me the #, after calling Insignia they told me I had to contact Best Buy, so after getting the run around and wasted 1 1/2 with nobody that could help me or give me answers they said they can send me a form to fill out for spoiled food but it probably get denied is what the "geek quad guy" said, because I didn't buy the extra protection. My husband was right when he asked me why I bought a freezer from Best Buy and why would I get an Insignia because we have heard nothing good about this brand. My advice would be to spend a little extra money and get a better brand that actually has a customer service dept that can help you because Best Buy and Insignia will only give you the run around. My friend had gotten a refrigerator from Lowes and when it quit working just under a year, Lowes exchanged it and cut her a check for her spoiled food while she was at the store, no questions asked. I will never get another appliance from Best Buy again because their customer service is pretty much useless! I am so disappointed with them after this horrible experience!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SteveD,

      Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      Please visit https://www.bestbuy.com/site/insignia-7-cu-ft-garage-ready-upright-freezer-white/6346184.p?skuId=6346184 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Right size freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size and good quality. A bit hard to open door, but it is time to know that it seals well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice small upright freezer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size upright freezer for my lake house. Fits the small area just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. Buying it online I was a little nervous but the delivery and set up was awesome! The guys were so helpful and stayed to answer any questions I had. Wonderful experience!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PJB55, thank you so much for your feedback! We are thrilled to hear that you are happy with your freezer and that the delivery and set up process went smoothly. We always strive to provide excellent service to our customers and we are glad that you had a wonderful experience. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new freezer! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Mighty for the price and size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and works great! Everything stays nice and frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice stand alone freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Nice freezer for the price. Can get quite a few items for stocking up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use and serve the purpose of having extra room for my frozen product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Bought this to store food due to wanting to go to the market less during the pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great freezer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer and I am very happy. I have a small space and getting this freezer was a right chose.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Exactly as described. I recommend this freezer if the size works for you.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect size for my washroom, fits pretty much everything.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Upright Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working well, perfect size for what we needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small efficient freezer very easy setup works well upright takes up little space

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our tiny home. The interior storage is much larger than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    completely satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was exact what i have been looking for. the right price and delivered on time. thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Definitely worth the money. Very nice.

    I would recommend this to a friend