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Customer reviews

Rating 4.5 out of 5 stars with 4798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,798 reviews
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer does the job well! I have no complaints so far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Backup freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works good so far only had it for a couple of months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad product, bad warranty, bad bad bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like many others, mine made constant gurgling/water sounds since it was installed in Nov 2020, with constant frost build up. The frost got to around 3" thick this past month so I turned the temp down to defrost. At the same time, I noticed some of the food wasn't frozen but soft to touch. I had several bags of seafood that had gone bad so those along with some other meat item that had to be thrown out. Once I cleared out the freezer, I plugged it back in but there was no sound whatsoever, so I thought maybe the issue was fixed. Boy was I wrong. The freezer was dead. I put in a glass of water overnight and it never froze. I had to haul it to Best Buy for them to send it in for warranty coverage. Oh and to the folks thinking Insignia is responsive on these 1-star review, well I contacted them and detailed my experience and issues, and "Viri" contacted me back and all they said was food spoilage is not covered under warranty (unless you paid for extended coverage) and to contact them back should I have any further questions. So, it seems like Best Buy and Insignia intentionally sell bad products, and push to sell their extended warranties to provide any kind of REAL support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product, great quality and finish

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, great quality and finish i love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ti worked it was great but stopped working after 2ish year. Froze over and everything melted.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ErikaS,

      Hearing your feedback about this product is really important to us so we can continue to improve its quality and efficiency. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer for our needs. Works great. Quiet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works great, seals well, and freezes the food.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Cheep and poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside box features mentioned: Led light but there’s no light, Inside glass shelves which sticks to the food container, very light weight, door stick to the body, poor quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our freezer. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    7 cubic foot freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size forus. No internal light and not frost free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works fine except too noisy if put it indoor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, self-Doesn't defrost But I knew that at purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got it checking it out to see how much I can get inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freeze.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent a great product. Great for space works very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Insignia 7 cu Ft upright. Is smaller than expected & shelves are bit too narrow so had to modify so would not fall out. Very light & must be careful when opening or closing so won't slide or tip. Am in an apt so is ok but would not put in a garage. It has not frosted up. Upper pizza compartment will not hold more than 2-3 if in boxes or ?4 if not. It serves my needs for now due to space but will return to chest for added inside space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my mother needed. Worked out good. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pork freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Smaller than we wanted, but at least it was available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I was expecting. My choice was a bigger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Wish the pick up had been closer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was delivered on time- meets my expectations .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space work great was available for pick up quickly

    I would recommend this to a friend