Customer Ratings & Reviews
- Model:
- NS-UZ7WH0
- SKU:
- 6346184
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.
This summary was generated by AI based on customer reviews.
Upright Freezer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for my stash of breastmilk. The freezer was full of it. Unfortunately, just after a month the freezer stopped working and all my hardwork went to waste. I cried for days because of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AMunoz,
Thank you for sharing your experience with our Insignia™ - 7 Cu. Ft. Upright Freezer - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this upright freezer since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
Poor Value, Don’t waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer was absolutely terrible bought in November, stop working completely in April. Thank God the geek squad and Best Buy in Davenport PA was able to do a return we got full credit and then we ended up buying a larger freezer and having it shipped.
No, I would not recommend this to a friendNot Goog
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work, The freezer never got colder the 42F.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Paris.
I apologize for the experience that you had with this Upright Freezer. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
It worked great for maybe 2 days.. then died.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it in my basement. I put most of the meat from. My refrigerator into it.. went to put groceries away 4 days later and it was dead. All the meat was thawed and spoiled.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you faced with our freezer not freezing anymore. I completely understand your disappointment so to ensure you are given an accurate solution, please get in touch with us at the link below where one of our agents will assist you as soon as possible.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Upright freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it for a year and already giving me problems. Will defrost on its own and spoiling food. Wouldn’t recommend buying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kilara,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Makes me sad.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never really was quite cold enough, already failed us after a year and ruined a few hundred in food to boot. What a disappointing waste of money. I would look for something better if I were you.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for your feedback. We do apologized if you did not like the product.
Insignia Support
Renee
owner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.died after 5 months and warranty wants me to bring the freezer in. not sure how i can fit a stand-up freezer in a Honda civic. Crappy product. Do not buy!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ningk,
Thank you very much for taking the time to review our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer. I personally would like to apologize for the experience you have been through. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
damaged-no customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.broken glass shelves. cant get a hold of local store. They dont take calls. customer service is not in US.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bbuy, Thank you for taking the time to leave a review of our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Junk pile 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Set it up, plugged it in the same day. Came back a couple weeks later and it was warm. Can't return now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BobMT,
Thank you for taking time to write a review our Insignia™ - 7 Cu. Ft. Garage Ready Convertible Upright Freezer - White. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
4 month life span
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product about 4 months ago. Today i woke up to the freezer being off and all the food in it spoiled. It just stopped working overnight. 4 months isn't a very good life span. So now I'm down a freezer and a lot of food.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Chest Freezer, we're very sorry to read you had this experience, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss the all available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
A very wobbly freezer that is hard to open.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot open door with only 1 hand. Have to hold the top of the freezer and pull (hard) to get the door open. The whole freezer moves forward as pulling door then finally the door will open and freezer falls back in place. Definitely poor quality in build.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that opening the freezer with just one hand is what you need and so, please know that sometimes the gaskets can stick together because of moisture on the unit. However, we will gladly assist you with this matter if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Unreliable freezer and Best Buy customer service r
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer broke down within 2 weeks and Best Buy customer service never got back to me after I message them on their website.
No, I would not recommend this to a friendGarbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, I put a water bottle in for two days to test it out and the water never froze. If I had moved perishables into this freezer I would have been throwing away spoiled food by now. Stay away from this freezer!
No, I would not recommend this to a friendFreezer gave up after 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great item until it hit the 24 month mark and stopped working. Came home from a 4 day trip to the sound of this thing gurgling, the interior temp clocked in at 70+ degrees.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tbagfish,
Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Upright Freezer - White. I understand you found it uncomfortable to use since it stopped working after it hit 24 months and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not freeze. We did everything that customer service recommended and this freezer wouldn't work. Had to return it and ended up getting a better one somewhere else for a lower price.
No, I would not recommend this to a friendGoing on 2 days still not cold
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this freezer let it sit 24 hours then plugged it in. It makes a gurgling sound its been 2 days snd its still not getting cold, i will be returning this this weekend.
No, I would not recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Icing all over - not working right - just hooked up last week and out of return window
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello charlotte,
We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Bad Freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute rubbish and a reminder that you get what you pay for. Best Buy was difficult to deal with but we got them to take it away and I purchased a better one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Robin,
We apologize for your experience. Please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Bad review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad do not like the freezer. would have been nice to see it unwrapped. would never have bought it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShirleyL,
Thanks for taking the time and effort to leave a review with our Insignia™ - 7 Cu. Ft. Upright Freezer - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap arrived damaged. Spent over an hour on the phone to be offered a 10% off which is ridiculous.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There,
Thank you for taking the time to review our Insignia - 7 Cu. Ft. Upright Freezer - White. We regret that you have received a damaged product. Please accept my apologies on the behalf of Insignia Products Support for the inconvenience caused. This mistake will served as a lesson to us and we will make sure that this will not happen again in the future to any valued customers.
Insignia Support
Alvin
www.insigniaproducts.com/support