Customer Ratings & Reviews
- Model:
- NS-UZ7WH0
- SKU:
- 6346184
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.
This summary was generated by AI based on customer reviews.
Bad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad upright freezer ,cheap material and worst packaging. Not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YounessL,
Thank you for taking time to write a review our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Doesn't freeze
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not freeze inside. It creates frost only on the perimeter of the doorway.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Barbara,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Dead in 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would look elsewhere. Only had the freezer for 14 months and totally died. Of course 2 months after the warranty runs out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Garage Ready Convertible Upright Freezer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a year and 4 mo And it stopped working. Lost a freezer full of meat
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DJohnson,
Thank you for writing a review about our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Arrived damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damaged and customer support was worthless Kinda hard to open i assuming that means a good seal
I would recommend this to a friendDied the first week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your time or money. You get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarilynB! I am truly sorry to hear about your negative experience with the Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer. It is disappointing to hear that the product did not meet your expectations in terms of quality and functionality. This is not the quality of product that we want to provide to our customers, and I apologize for any inconvenience this has caused you. I would like to offer assistance covered by the manufacturer’s warranty, please call 1-877-467-4289 for further support and resolution.
JC | Insignia Support https://www.bestbuy.com/site/insignia-7-cu-ft-garage-ready-upright-freezer-white/6346184.p?skuId=6346184
Don't buy. Food ruined
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 9 months. Horrible freezer. Would not freezer food for about 2 days. Had to put in my main freezer first then transfer. Died at month 9. Lost over 200 dollars of food.
No, I would not recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freeze is not working. Didn’t get the chance to tale it back as I was out of town. Don’t know if I can replace it now
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Upright Freezer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Don’t buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can give it a zero star, I would. Don’t buy!! The freezer constantly frost up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rita,
Thank you for taking the time to review our 7 Cu. Ft. Upright Freezer, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bough this on Friday Dec 4. It started making noises the next day. By Tuesday the freezer completely cut off. Had a bit of an issue with BB not wanting to pay for food that went bad
No, I would not recommend this to a friendReturned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned. Ran non stop and never shut off. Very loud.
No, I would not recommend this to a friendToo small and not frost free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small and not frost free. We swapped it for a 17 cubic ft Insignia freeze/refrigerator which is great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DavidD,
Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Upright Freezer. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
DO NOT USE FOR BREAST MILK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died within 6 months, spoiling 20 gallons of breast milk. Poor freezer; do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Another garbage product from poorly run location.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged. Bottom dented and is missing levelers. Doesnt sit level because of it. Typical Bellingham, WA Best Buy experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Unhappy,
We apologize for your experience. Your feedback is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Doesn’t even get cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this and it didn’t work right out the box on the first day!! Best Buy refuses to help me I’m very upset and losing business because I sell ice cream
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Corsica!
Thank you for writing a review about our Upright Freezer! We understand how frustrating is when a new product does not work properly. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on June 5 2022 quit working July 27 2022. Would not recommend. If I could give it a zero on ratings I would
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 7 Cu. Ft. Upright Freezer - White. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
I don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i don’t recommend no one to purchase anything from this store they send damaged items.
No, I would not recommend this to a friend-100
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LA PEOR COMPRA DE MI VIDA, NO DURO NI 12 MESES, DEJO DE ENFRIAR Y LA MARCA INSIGNIA NUNCA SE HIZO CARGO, BESTBY SI
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignianosirve,
Gracias por tus comentarios. Nos disculpamos si no cumplimos con sus expectativas con uno de nuestros productos. Para obtener más aclaraciones, visite nuestro sitio web www.insigniaproducts.com/support.
soporte de insignias,
Merjorie
www.insigniaproducts.com/support
Only lasted 1 1/2 yrs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer went out after 1 1/2 yrs....Piece of crap..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PondaB,
Thanks for taking the time and effort to leave a review about our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White (NS-UZ7WH0). I'm sorry the product did not last longer than expected. When designing our products, we try to balance durability and affordability, but sometimes products fail sooner than we’d like. If you need further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Garbage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 2 years. Unplugged for a few months and when I needed it again, it only cools to 65 degrees.
No, I would not recommend this to a friend