Customer Ratings & Reviews
- Model:
- NS-UZ7WH0
- SKU:
- 6346184
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.
This summary was generated by AI based on customer reviews.
Perfect size, But
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it almost a week but wouldnt get cold enough, returned to store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello James,
Thank you for the feedback. We do apologize for the inconvenience.
Renee Insignia Support
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem with freezer in that inner space is not correct and shelves do not fit. Support is terrible nice people but not resolving oroblem
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the upright freezer. I am sorry to read that you are having issues with the selves. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not measure up to my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freezer would not freeze content after 2 days. I'm returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 7 Cu. Ft. Upright Freezer - White. We apologize to know that we failed to meet your product expectation. We are trying our best to develop our product that is user friendly and will last longer than expected.
- Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Worked only for 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working perfectly when we first bought it but suddenly stopped freezing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 7 Cu. Ft. Garage Ready Upright Freezer! We know how frustrating is that your unit stopped freezing. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Very small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to be able to store some basic food items for the family but sadly, the storage space is small. Also, it is not a frost free equipment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 7 Cu. Ft. Upright Freezer. I understand the storage space didn't live up to your expectations and we continue improving our products and designs. Please, contact us using the link below so that we can find other options for you.
Insignia Products
Miguel C.
https://www.insigniaproducts.com/contact-us
Does not freeze.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a problem keeping things frozen even ice. I have never even completely filled it because of this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Qwana,
We are sorry for your experience, please know that your feedback is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Freezer doesn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home plugged it in and it doesn’t work Called and they are not taking phone calls Very disappointing product and service
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dennis!
Thank you for writing a review about our 7 Cu. Ft. Upright Freezer! We understand how frustrating is that your freezer stops working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This upright freezer not working at all After i turn it on i I waiting 6 hours start to freeze
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. We would like to properly review your situation whit this unit since this should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Chiller not a freezer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only gets down to 28 degrees which isn’t cold enough to actually freeze anything but water.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 7 Cu. Ft. Upright Freezer! We know how annoying is when a product does not work as expected. Please feel free to contact us at the link below to get assistance with your freezer!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
DONT WORK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT FREEZE.. WILL BE RETURNING AND HOPEFULLY THE REPLACEMENT WILL WORK.
No, I would not recommend this to a friendCouldn't even get it to start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't even get it to start. Returned the next day. At least it fit the back of my SUV so I didn't have to pay for shipping.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died 6 weeks after purchase. Ruined $400 worth of exotic meat.
No, I would not recommend this to a friendget what you pay 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and should be discontinued under best buy made products.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Upright Freezer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Don't buy this freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this freezer and it never chilled below 40 degrees. Waiting for it to be picked up to return.
No, I would not recommend this to a friendToo small and nosey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it too small made a lot of noise. Returned to the store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cassandra,
I am so sorry to hear that your experience with our Insignia™ - 7 Cu. Ft. Upright Freezer - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
NOPE NOPE NOPE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 12 hours of running it was not below 48 - couldn't return fast enough
No, I would not recommend this to a friendOkay for a little while
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of frost and making noise after 60 days of purchasing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 7 Cu. Ft. Upright Freezer. I understand it has frost and has been making noises and that can be concerning. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel
https://www.insigniaproducts.com/contact-us
Two weeks late No emails no change in the delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They said I would get a break on my delivery but never did get one.
No, I would not recommend this to a friendHorrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered my appliance broken delivered a replacement and it was broken. Now they won’t return my messages.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Freezer. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Very bad freezer stay away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst feezer ever. Does not defrost and build ice all over the bag. Wish not buying it.
No, I would not recommend this to a friend