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Customer reviews

Rating 4.5 out of 5 stars with 4798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,798 reviews
  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this sounds like it is running all the time wish we could return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not last more the 1 year and half.. stop working and I loss more the 400 in food.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 7 Cu. Ft. Upright Freezer! We know how frustrating is that your Freezer stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nothing more to add

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer did not work . It was returned since there was not a replacement available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor stopped working within 2 weeks, returned. Also, definitely not a no-frost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on April 2021 and now it is out of order!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer never worked and would not cool at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thastings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Can’t get the temperature under 20 degrees. Already list food!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stand up freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was faulty and thawed half of my food which was thrown away.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 7 Cu. Ft. Upright Freezer. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived defective.. cooling system did not work at all... I returned it to Best Buys

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase. Freezer came badly dented like other reviews stated.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the upright freezer. I am sorry to read that the unit arrived damaged. Please contact us if you have any question or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freeze stopped working 3 months after purchase. I can not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Upright Freezer since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke as soon as I got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived broken it wasn’t cooling it was just making noise.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 7 Cu. Ft. Upright Freezer, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it but it barely got cold. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer Fails After a Week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a week after delivery. We had to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 7 Cu. Ft. Upright Freezer, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broken freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken freezer..this item was broken from day 1 and sent back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't resolved my problem with the damaged freezer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never gotten colder than 20 degrees. Returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the freezer. I am sorry to read that you have returned the unit. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy this. Why did I receive this email??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked had to take back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked not one day so I don’t know how they work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate I have to remove everything to get out the frost. I also don’t like there isn’t. Light to know if it’s on. Thankfully it works with it being stuffed full. Sadly I got this two years ago and it went down significantly in price despite there being looming tariffs. Easier to use than a chest, but can be difficult to pa k things to where they don’t fall out and hit your foot.

    I would recommend this to a friend