Customer Ratings & Reviews
- Model:
- NS-UZ7WH0
- SKU:
- 6346184
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.
This summary was generated by AI based on customer reviews.
Insignia upright 7 cu
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not freeze! We plugged in, waited 5 hours, the pamphlet said 2-3. I plugged in two ice trays of bone broth and left overnight. They were not frozen at 8am the next morning. Don't waist your money or time. This freezer is being returned asap.
No, I would not recommend this to a friendSucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 2.5 years. Do not buy this hunk of junk ruined a whole freezer full of food and it’s dead after 2 1/2 years. I would not buy this again ever never ever ever.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ElizabethH,
We are very sorry to read that the freezer no longer works. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
This is a no for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Covid so 3 years ago and it went out. Thought it at least had a couple of year warranty but it only has a year warranty. Don't buy if you need for more than a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RetoniarS,
Thank you for taking time to write a review our Insignia™ - 7 Cu. Ft. Upright Freezer - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Bad experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work would only cool to 40 degrees No service available on 100 lb freezer only exchange for another one at the store Returned for a refund and bought one elsewhere
No, I would not recommend this to a friendDont buy this freezer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this freezer a month ago. It already doesnt freeze the meat. I wasted $100 on meat and it spoiled .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VergenaW,
Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not working properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor runs constantly and noticed it doesn't seem to be freezing well. Put a thermometer in it and it reads 22 degrees. Thermometer reads 0 in my other freezer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 7 Cu. Ft. Upright Freezer! We understand that you're having issues with your unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Defective product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning product due to it not working. Did not get even remotely cold after having it plugged in for multiple days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi User897935,
Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Upright Freezer - White. I understand you found it uncomfortable to use since it did not work that is why it was returned and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased June 2020 freezer stopped working Jan 2023 filled with food. A complete waste of money DO NOT PURCHASE!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 7 Cu. Ft. Upright Freezer! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
No Support - poor quality product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A poorly made product that neither the manufacturer or best buy will stand behind. Get it returned before 15 days or u are stuck with a junk appliance.
No, I would not recommend this to a friendWon't freeze
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this freezer plugged in for 72 hours. Hasn't gone below 36 degrees. My food has not frozen, extremely upset that I went through the trouble to get this freezer and have nowhere to put this unfrozen food!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zach,
Thank you for taking the time out of your busy schedule to leave a review of the upright freezer. I am sorry to read that the unit is not freezing. We understand that this is upsetting. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Does not last!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Insignia 5.3 cu upright freezer 11/14/18. Today my freezer full of food was all thawed. The unit is running but not cooling. Would not recommend Insignia! One more item for the garbage dump!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 7 Cu. Ft. Upright Freezer. i understand the freezer stopped working and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insingia support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, Only had it for 2 days and it stopped working. Has a dedicated outlet that worked on our previous freezer so all that is fine. Lost $100's of dollars worth of food. Stay away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking your time to review our 7 Cu. Ft. Upright Feezer. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hasn't been a month and it already stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer. I know that this could be an unfortunate situation that it hasn't been a month and it already stopped working, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, let it sit up right for 3 days. Plugged it in, Doesnt work, barely makes the water cool. Just gurgling no freezing. Do not buy this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that you are having issues with your new upright freezer. We realize that you just want to start using your product and so, please know that you can contact us on the link below and we will gladly help you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Insignia upright freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer has not worked since I bought it. It got a little cold but never got cold enough to freeze anything. Very disappointed in this appliance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
I'm deeply sorry to read that your freezer has never worked. This is not the experience we wanted for you, could you please reach back to us so we can offer you some technical support?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Don’t buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought this freezer and stopped working. Everything is thawed and has to be thrown out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 7 Cu. Ft. Upright Freezer - White. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this yesterday. Plugged it in and put food in after 4 hours. Just took out a “frozen” pizza and it was completely defrosted.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that being able to use this freezer as soon as possible must be really important for you. Please know that we usually recommend our customers to let the unit cool down for 3-4 hours before placing any food inside. If you still have any issues, please know that you can contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not Happy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What does a person have to do to get help from anyone??????
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 7 Cu. Ft. Upright Freezer. I understand you are not happy with it and that can be frustrating. If you have any questions or concerns about the product you can reach us using the link below.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us