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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,798 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Good price. Good quality product....

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really great price on sale. Fits great in the entryway

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the purpose needed. Why pay more for a larger freezer when you don’t need all that space?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damaged & not compensated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is fine, but I picked it up curbside and noticed the bottom corner of the box was crinkled. After getting it home & leaving it upright for a few hours, we took the box off & it was smashed in the corner where the box was crinkled. Looks like a pallet fork smashed it. Tried to get some money off instead of the inconvenience of loading it back up & returning to the store & waiting on another one and haven’t heard a word back, just an automated response of return it to the store. I don’t live near the store so we just placed blocks of wood under the smashed corner and so far it runs just fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello user994651,
      We are very sorry to read you received a damaged product. I know how inconvenient this must be for you, we would be more than happy to assist you and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Held 3 deer and still has some room leftover. a great addition to my garage!!! I will be buying another one to go next to it next deer season.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect size for our needs. A upright like this is much easier to access than a chest type. Works great (in the garage)! When you close it, it definitely feels sealed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Good capacity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, spacious for 7 cu. reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The worst Customer Suppot EVER!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer itself is great, but the entire experience dealing with Best Buy support was atrocious, between cancelled deliveries, damage to the initial shipment, etc. I will definitely think twice about ordering through Best Buy again! Not worth the hastle I had to go through. Original order was placed on 12/22 for delivery on 12/26, which was DAMAGED! Do you still want it, they asked! Of course we said NO! But didn't receive the replacement until Jan 3rd, after they repeatedly cancelled and rescheduled deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price and size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, efficient. Holds everything we need it to hold, and I like the top section for frozen pizzas. Not frost free, but we knew that when purchasing - we ordered some frost-free mats to put on the shelves and that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer saved family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our deep freezer. My dad and I would constantly fight over freezer space and now we don’t have to anymore! We love this product. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid Freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was purchased as a garage freezer. It's a good size (not too small, not too big) and came at a great price. It has been working very well for the first few months. It has an excellent seal and is exactly what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My New Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. i was afraid it would be too big but it's just the right size. i had actually ordered a similar freezer from a competitor that was going to take 3mths to be delivered. i logged onto BestBuy one night, purchased it and picked it up the next day. i have a mid-sized SUV and it fit in with the front seat laid down.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! It has a lot of space to store food and does not take a lot of space in the home. I loved that about it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for price works for what I needed and price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and fits nicely in a small space. Easy to store food.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good upright freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this upright freezer. I had been looking for an upright freezer for months and nobody had one. They were selling so fast when Covid-19 started. It is so nice to just open it and find what I need oppose to digging through the square one I have. Its like a box. It also looks nice and doesnt take up space.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    It works good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had an interior light and I would recommend buying one with a function light on the outside I lost about $500 worth of meat because the door wasn’t closed. Completely my fault not the freezer, if I would’ve bought one that has a warning light on the outside I could’ve prevented that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product at an excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a freezer to store the sizeable surplus of vegetables farmed in our backyard garden. We were not keen on chest freezers since easy access to timestamped packets was the main criteria. This upright freezer was the perfect choice. Just wish it had internal lights.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer for price and size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer because I needed more space. Never was excited about a chest freezer due to accessibility. I have been very happy with this freezer so far and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just Enough room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was a right on time buy. The space is good for a family of 5 or 6. I already have 2 refrigerators, but there was not enough space in the freezers. So this 7’ upright freezer keeps me from overloading the others. Because it is upright, I can see what I’m searching for without having to move other frozen foods.

    I would recommend this to a friend
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