Customer Ratings & Reviews
- Model:
- NS-70F501NA25
- SKU:
- 6580446
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 70" Class F50 Series LED 4K UHD Smart Fire TV for its excellent picture quality, ease of use, and great value for the price. Many appreciate the TV's size and lightweight design, making installation convenient. While some users experienced minor issues with connectivity and refresh rate, the overwhelmingly positive feedback points to a satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. The picture isn’t great, and it has trouble with blacks and darker colors. But for the price it’s not horrible. Exchanging for a Samsung today (if I’m paying for a new TV, might as well spend a little more and get a great one).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that the picture quality of your Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV didn't meet your expectations, especially with blacks and darker colors. We understand how important picture quality is, and we appreciate your perspective. If you have any further questions or need assistance with your exchange, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv for the price. Not as easy to set up and get going as others.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you find the TV to be a good value for the price. We understand that the setup process was a bit challenging compared to other models. Your input is valuable, and we’ll use it to improve our products and instructions. Enjoy your new TV! Keith | Insignia Support
Ok tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok tv for the price. It tens to lag quite a bit when you turn it on and sometimes the picture stays black untill you press another button on the remote
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We appreciate your honest review and are glad to hear that you find the TV to be a good value for the price. We understand that the lag and occasional black screen can be frustrating, and we will take your comments into consideration for future improvements. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it's a smart TV. All the apps are loaded (like Roku). Yet, it's unfortunate that the picture quality isn't always great. It goes blurry quite often. To be 4K, it often looks like HD. Also, at least once a week... well, maybe twice, I have to restart the bugger. Kinda wish I went with Samsung again. :(
No, I would not recommend this to a friendDisappointed Customer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in July, and I am very disappointed in my purchase. My first TV came with a crack, and the replacement TV is slow to load apps. Someone already has an account on YouTube, but I couldn't get a refund because. I already threw the box away, so I will never buy a TV from them again. They basically just replace my tv with a used one instead of a new TV.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
NO HDMI PORT WORKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5-6-2025 Bought this TV. 5-26-25 Hooked to HDMI port and none work. Called BestBuy they said it's past 15 days and to call Insignia. Best Buy gave me Insignia phone number, 877-467-2689 that is a disconnected number. Buyer beware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, SteveM. We’re sorry to hear about the issues you’ve encountered with your TV and the difficulty in reaching support. We understand how frustrating this situation must be, and we appreciate you sharing your experience. If you need further assistance, we recommend visiting Best Buy’s support page or you can contact us to this phone number 877-467-4289. Your insights help us improve, and we appreciate your patience. Tine | Insignia Support
Great price for the size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great, but unfortunately, I had to return this because the screen was damaged and I was very careful with it. Even careful when I assembled the feet. Turned it on and the screen had lines on it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issue with the screen and the inconvenience it caused you. We appreciate your careful handling and understand how disappointing this must have been. Your experience is important to us, and we'll use your feedback to improve our quality control processes.
- Carl | Insignia Products
It freezes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 75' shows a great picture. i need to call service because it freezes quite office
I would recommend this to a friendDo not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay T.V. I would recommend you go with a different brand.
No, I would not recommend this to a friendNot great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy employee didn't help secure the TV and had no rope or rachet straps for sale.. Finally got tv home and there is a quick glitch in it
No, I would not recommend this to a friendAmazon Fire TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel like I need a streaming player for the quality of this tv it’s a coin flip if you like Amazon I don’t
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you feel the need for a streaming player to fully enjoy your TV. We understand that this can be frustrating, and we appreciate your insights on Amazon. We are committed to improving our products to better meet your needs. Keith | Insignia Support
- Pros mentioned:Picture quality
DONT WASTE YOUR MONEY ON A FIRE TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent, but the auto power-off feature is extremely frustrating. The TV shuts off after just five minutes of inactivity, which means if I pause a show to grab a drink, it turns off, and I lose my place. Roku TVs are far superior—I absolutely hate Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are glad to hear that you are pleased with the picture quality. However, we apologize for the frustration caused by the auto power-off feature. Your feedback is valuable to us, and we will use it to improve our products and services. We appreciate your patience and understanding.
Keith | Insignia Support
Great price, minor issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a replacement board. Hoping it works after but might have to replace the whole thing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JoseG, for your review of the Insignia™ 70" Class F50 Series LED 4K UHD Smart Fire TV. We're glad to hear you found the price to be great, though we regret the inconvenience caused by the need for a replacement board. We hope the replacement resolves the issue, but if you continue to experience problems, please don't hesitate to reach out to our support team for further assistance. Your feedback is important to us as we strive to improve our products and services. Thank you for choosing Insignia™! Ivy | Insignia Support
Zero stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. HDMI outlets don’t work. Purchased this and hated the layout so got a google to connect and none of the hdmi ports work and I’m past the 15 day return window. Don’t buy this tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you have experienced with the HDMI outlets and the layout of the TV. We understand your frustration, especially being past the return window. Your insights are valuable to us, and we will take them into consideration as we work to improve our products. Keith | Insignia Support
Defective Unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes or power cycles itself every 5-10 min, Insignia Tech support said it must have a bad motherboard/processor, Had to turn off power strip and then unplug power cord and wait 60 seconds, then plug it back in to reset the tv as the physical buttons on the tv or remote would not work when it is frozen and never unfreezes. Sometimes it would just stop and power cycle in the middle of a show and then your waiting minutes to get back to the show you were watching
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear about the issues you’re facing with your TV freezing and power cycling. It sounds frustrating to have to reset it frequently, especially during your shows. We appreciate your patience and the steps you’ve taken to troubleshoot. Please reach out to our customer service team for further assistance or to discuss a replacement. We’re here to help and want to ensure you have a better viewing experience. Keith | Insignia Support
Upset customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t last 2 months backlight went out worked fine from the day I got it then to only recive a 16 day return on a new item is ridicolus I have purchased many items from Best Buy this was by far the worse exspiernce ever even tho they made it right no tv back light should be going out this fast and the manufacture should be pulling all the insignia TVs with defect I don’t have over 300 to throw away
No, I would not recommend this to a friendIrritating tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good I just purchased it in September and now it’s acting weird and doesn’t want to play anything but Netflix
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price. The colors need some work. Other than that it’s worth the price..
I would recommend this to a friendNot for cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Does not work with Spectrum cable Or app. Great if u do t have cale. Blurry pixelated background on dark scenes
No, I would not recommend this to a friend65” is better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the 70” Insignia tv 65 miles from our home. We transported it upright, tied securely and drove under the speed limit. Unpacking it was a pain. They had so much tape going all the way around the tv that included the front of the tv. We unpacked it and set it up with the sound bar. When we turned on the tv we had squiggly swirling lines. We returned it and got the 65” and had no problems with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the 70" Insignia™ TV. We’re sorry to hear about the inconvenience you faced during unpacking and setup. Your feedback about the excessive tape and the issue with the display is valuable to us, and we’ll look into these concerns to improve our packaging and product quality.
We’re glad to hear that the 65" model worked well for you. If you have any further suggestions or need assistance in the future, please don’t hesitate to reach out our Insignia customer support team (877-467-4289). We appreciate your patience and understanding. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285