Customer Ratings & Reviews
- Model:
- NS-HTB510
- |
- SKU:
- 6267210
Customer reviews
Rating 4.7 out of 5 stars with 1747 reviews
(1,747 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the included HDMI cables, citing their excellent performance. The surge protection and affordable price are also frequently praised, along with the convenient outlet spacing. Many appreciate the product's ease of use, size, and design.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
FAILED TO PROTECT DURING A SURGE!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too long ago we had a power surge before losing power, and this garbage product cost me an Xbox and alarm clock. Your electronics will most definitely not be protected. Purchased this product almost one year ago to the day, and not only have I lost out on that money, but it has damaged and cost me additional personal property as well. Absolute trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, 1234.
I am truly sorry to read about your experience with your Surge Protector. I want you to know that this should have worked properly and I would like to provide you with alternatives for the damaged product. Please reach us at https://www.insigniaproducts.com/contact-us so we can better review your situation.
Alexander G. - Insignia Support
Rated 2 out of 5 stars
Not sure what happen to it, just stop working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, if I had to buy another I wouldn’t buy this one.
No, I would not recommend this to a friendRated 2 out of 5 stars
Nice surge protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited to receive this, but the length of the cord is wrong
I would recommend this to a friendRated 1 out of 5 stars
crap item and ultra crap support
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor quality, HDMI cable started acting up (you need to hold at certain position then it will work), called for replacement, for 45 minute they transfer from one department to another and then finally support person put me on hold and hang-up not worth any more time stay away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 8- Outlet Surge Protector. We know how frustrating is when a device stops working properly. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is ok. The cable is a little short wouldnt mind is it was a foot or two longer
No, I would not recommend this to a friendRated 1 out of 5 stars
False Advertisement! Buyer Beware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product clearly states under the specifications -> product dimensions that it has a 6-foot cord. The product does not have a 6-foot cord it has a 4-foot cord. Would not have purchased this item if the webpage did not lie about the length of the cord.
No, I would not recommend this to a friendRated 2 out of 5 stars
Hard to hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good surge protector but was hard to hook up with hdmi
I would recommend this to a friendRated 1 out of 5 stars
Not what you may think.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Note that the two HDMI cables do not plug into the surge protector. They are simply two cables added to the surge protector to create a package. If the surge protector had HDMI charging outlets, it would have been much better. I am returning the outlet package.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I completely understand the misunderstanding. However, HDMI does NOT charge any devices. Nor I'm aware of any devices that charge via HDMI. HDMI is a port for video and audio transition. This pack is ideal if you are building your own home theater setup, protecting your TV and other devices and including 2 HDMI cables for connecting said devices to the TV.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whether it works or not, not going to find out. Seemed very cheaply constructed, especially the HDMI cables which were very rigid and stiff. I think it will be a hassle to use these and decided that they just were not need at this time.
No, I would not recommend this to a friendRated 1 out of 5 stars
2/10
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two surges recently- WiFi boxes are plugged into this. Both times they got fried and we had to get replacements. Not really doing it’s job (other than providing various plugins).
No, I would not recommend this to a friendRated 1 out of 5 stars
worst product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst product. brought it with $15 gift certificate. not working. Returned. but not received $15 back which customer service said I would receive $15 back into my account in 2 weeks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vinod
Our customers feedback is our priority , I understand what you're going through, buying a surge protector that doesn't work can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it when u plug your fuses they come loose easily so I felt unsafe keeping it so I took it back
No, I would not recommend this to a friendRated 1 out of 5 stars
Love the layout of the outlets,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the layout of the outlets, I work from hone and it is perfect to protect my multiple devices.
I would recommend this to a friendRated 1 out of 5 stars
This is trash!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps burning out second one to do this. I do not recommend!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Surge Protector! We understand how frustrating is when a product stops working. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good quality, i wouldn't recommend it, please don't buy it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean truth be told amazon sells way better joule protection dollar for dollar
No, I would not recommend this to a friendRated 1 out of 5 stars
Keeps tripping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surge protector keeps tripping, will be returning it.
No, I would not recommend this to a friend- Pros mentioned:Price, Surge protection
Rated 5 out of 5 stars
Great product and price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please get a surge protector. I have a dual PC setup and everything is connected to this thing. If you don’t get one your setup will be FRIED if bad storms come. This is great product and price is awesome
I would recommend this to a friend - Pros mentioned:Hdmi cables, Outlet spacing
Rated 5 out of 5 stars
Great Surge protector plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I totally love this surge protector the way they spaced the plugins further apart is beyond the best. and it came with hdmi cables.
I would recommend this to a friend - Pros mentioned:Hdmi cables
Rated 5 out of 5 stars
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this item on clearance as an open box, for the price it is a good unit, power protection seems to work well and the HDMI cables are decent quality I was able to get 4K 120 out of them no problems
I would recommend this to a friend



