Customer Ratings & Reviews
- Model:
- NS-MW9SS5
- |
- SKU:
- 6568215
Customer reviews
Rating 4.7 out of 5 stars with 656 reviews
(656 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the compact size and overall performance of the .9 Cu. Ft. Compact Countertop Microwave. Many find it easy to use and appreciate its heating speed and sleek design. While some users have noted the noise level may be higher than premium models, and others have mentioned concerns about visibility, the door latch, display, and dim light. Overall, the microwave offers good value for its price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I like it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product comparing to the price it’s a good deal
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, GahaithS! We're pleased to hear that you find the Insignia™ .9 Cu. Ft. Compact Countertop Microwave to be an excellent product and a good deal. Enjoy your new microwave!
- Shiela | Insignia Support
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and works well! Definitely a value to my furnished room but rent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AngelaL! We're pleased to hear that the Insignia™ .9 Cu. Ft. Compact Countertop Microwave is a great value and works well for you. It's wonderful to know that it adds value to your furnished room. Your feedback is greatly appreciated. If you have any other comments or questions, feel free to reach out. Enjoy your microwave!
- Shiela | Insignia Support
Rated 5 out of 5 stars
Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item not need a lot room it fit on small place great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ .9 Cu. Ft. Compact Countertop Microwave! We're delighted to hear that it fits perfectly in small spaces and meets your needs. Your feedback is greatly appreciated and helps us continue to provide convenient and high-quality products. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
The great microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom loved it now she can microwave anything she wants now whit safety features for the kid
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that your mom loves the Insignia™ .9 Cu. Ft. Compact Countertop Microwave and that the safety features are beneficial for your family. It's great to know that she can now microwave anything she wants with peace of mind. Your satisfaction is important to us, and we appreciate your support. Patricia | Insignia Support
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase I like it. Helps me with my cooking when i don't want to use my stove/ oven.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that you like the Insignia™ .9 Cu. Ft. Compact Countertop Microwave and that it's helping with your cooking when you don't want to use the stove. If you have any other comments or need assistance, feel free to reach out. Enjoy your new microwave! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I been using this brand for the past 5 years
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Mous! We're thrilled to hear that you find the Insignia™ .9 Cu. Ft. Compact Countertop Microwave to be of good quality and that you've been using this brand for the past 5 years. We appreciate your loyalty and feedback, and we hope you continue to enjoy your microwave for many more years to come!
- Shiela | Insignia Support
Rated 5 out of 5 stars
MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE SAFETY LOCK IN IT!! MY GIRLS WONT OPEN IT AS EASY..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you love the safety lock feature on the Insignia™ .9 Cu. Ft. Compact Countertop Microwave. It's great to know that it provides peace of mind with your girls around. If you have any questions or need further assistance, feel free to reach out. Enjoy your new microwave! |Angelica| Insignia Products|
Rated 4 out of 5 stars
Lovely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very user friendly, I like it just fine.. I don't microwave a lot,but this one is handy..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find our product user-friendly and handy, even if you don't microwave often. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Rated 4 out of 5 stars
Nice little microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet running. We also like the single beep when it is done.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the quiet operation and the simple, helpful alert when it’s done. It’s great to know the product is meeting your expectations in both performance and convenience.
Keith | Insignia Support
Rated 5 out of 5 stars
Works nicely.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller size but perfect for saving counter space when you don't use it super often.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Will,
Thank you for your feedback on the Insignia™ .9 Cu. Ft. Compact Countertop Microwave! We're glad to hear that its smaller size is perfect for saving counter space, especially when you don't use it frequently.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Worth every bucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the door handle lift new design, it help the door open close mechanism and hence the Life of the item. Very nice microwave.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words! We're delighted to hear that you appreciate the new door handle lift design and how it enhances the door's open-close mechanism. It's great to know that you're enjoying your microwave. If you have any other feedback or need assistance, feel free to let us know. Enjoy your new microwave! - Carl | Insignia Products
Rated 5 out of 5 stars
Microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven works great! Didn’t realize how bad my old one was till I got this one!
I would recommend this to a friendRated 5 out of 5 stars
More than i expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy has a lot of features to customize cooking .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, ThomasH! We're glad to hear that you're enjoying your Insignia™ .9 Cu. Ft. Compact Countertop Microwave and finding its customizable cooking features useful. Your satisfaction is important to us, and we appreciate your support. Patricia | Insignia Support
- Cons mentioned:Door latch
Rated 1 out of 5 stars
Door latch is NOT ADA accessible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this microwave for my disabled mother who survived a stroke and has weakness in her right side. The left side is strong, but she is unable to even OPEN THE DOOR because of the latch on the door which needs to be engaged by pressing a button/trigger upward while pulling simultaneously. I read the Q&As and apparently, this "feature" cannot be disabled so we will have to return. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this has caused. It's disappointing to hear that the microwave's door latch design is not suitable for your mother's needs. We understand how important it is to have accessible and user-friendly appliances, especially in such circumstances. Your comments are valuable, and we will ensure that they are taken into consideration. Keith | Insignia Support
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient! Love that it has the safety lock feature
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LindaS,
Thank you for your positive feedback! We're delighted to hear that you find our Insignia™ .9 Cu. Ft. Compact Countertop Microwave convenient and that you appreciate the safety lock feature. Your satisfaction is very important to us. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
For mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mother. I purchased this on the day of her birthday. Hers broke the same day.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nate,
We are really sorry to hear about the issue with the microwave you bought for your mother. I understand how disappointing it must be for it to break on the same day. Please reach out to our customer support team at 1-877-467-4289 so we can assist you further. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-9-cu-ft-compact-countertop-microwave-stainless-steel/6568215.p?skuId=6568215
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, fast delivery, excellent product, so happy !
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We're thrilled to hear that you're happy with your Insignia .9 Cu. Ft. Compact Countertop Microwave. It's great to know that you found it to be an excellent product at a good price, and that the delivery was fast. If you have any questions or need further assistance, please feel free to reach out. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice i use it and like it lots. It is nice Microwave to use it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Meet,
Thank you for your positive review of the Insignia™ .9 Cu. Ft. Compact Countertop Microwave! We're glad to hear that you like it and find it nice to use.
If you have any other feedback or need assistance, please feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and always recommend to all my family and friends for about Best Buy experience. My first always Best Buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're absolutely delighted to hear that you find our microwave awesome and are satisfied with our service! It's wonderful to know that you would recommend it to your family. We strive to provide products that not only perform well but also bring satisfaction to our customers and their loved ones. Your endorsement is greatly appreciated, and if there's anything more we can do for you, please don't hesitate to reach out. Thank you for your support and trust in our brand! - Carl | Insignia Products
Rated 4 out of 5 stars
works for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works fine for what i need. Its small but that is all i need.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that the product meets your needs and that its size is just right for you. Keith | Insignia Support















