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Customer Ratings & Reviews

Your price for this item is $71.99
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The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 1496 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 9" Dual Portable DVD Players' excellent picture quality and ease of use, finding them great for entertainment, especially for children. Many appreciate the dual screen feature and the reasonable price. However, some customers experienced issues with the DVD players malfunctioning, low volume, and the lack of a remote control or sufficient battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,496 reviews
  • Rated 1 out of 5 stars

    not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only worked twice, and on the trip didn't work at all, terrible purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work well don’t turn on on both sides only one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked only once had to take them back to store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This model not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model must have been defective. Every time I hit a road bump, the screen blanked. The sound without headphones are not that good. Had to buy two pairs of headphones for my kids. As much as this model / unit was, it should have been better quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you very much for submitting your review about this portable DVD, please remember that you are covered under 1 year manufacturers warranty that can be validated at your local Geek Squad team. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    2 Thumbs Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not too crazy about these. I mean they are decent but for 150 bucks I was expecting a lot more. The sound quality is not there at all and it must be flat and on a steady surface or else it will skip or freeze.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't stay hooked on seats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this product I won't tell anyone about this. The price is good but the product doesn't stay hooked to the cat seats with the equipment that it came with.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dvd player

    Rated 1 out of 5 stars

    Second DVD player does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given as a gift and the 15 day return policy had expired. Only one DVD player works. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power plug that connects to your car broke within a week. Everything fell apart. The tip, spring, everything. What a hassle.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your comments about this portable DVD, I am sorry to read that this fell apart, remember that tis device comes with a 1 year of manufacturers warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Missing headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't told it was an open item. Not sure if it was or not but the headset that it claims to have for each dvd player was missing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor volume performance. Also, wouldn't fit on our SUV's headrest.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    didnt work as well as i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the tvs would randomly reboot to the insignia screen and start a movie over

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! I'm sorry to hear that you are having some power issues with your dual portable DVD players, remember that you have a one year manufacturer warranty that you can apply by taking the item to the Geek Squad counter inside any Best Buy store. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Only 1 played sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought before a two day road trip. Tested picture at home and all seemed fine. Out on the road and the headphone jack on unit 2 didn't work. No sound. Luckily I had rented a van with DVD or else it would have been a miserable trip. Taking it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work, returned for store credit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our grand children to watch videos on a long car trip. The equipment didn’t work, and our “tech savy” grand children couldn’t make it work (from a 14 year old). Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback about this portable DVD, I am sorry to read this did not worked for you, however I am glad that you were able to take advantage of Best Buy's 15 day return period. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Made very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button broke on first use, returned. Cheaply made.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for taking the time to submit your comments, I am very sorry to read that you had this problem with this portable DVD, however I am glad to read that you were able to take advantage of Best Buy's 15 day return period policy. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had car dvd players before, so I was very skeptical when looking to purchase a new one. This one worked great! Yes, you have to remove 2 straps to change the dvd, but the player is still attached to the seat headrest by the remainder of the mounting device and the straps help to maintain the latch so it doesn't jar open by crazy roads. We took this on a long car trip all over this country and couldn't be happier. It remembers where you are when stopping for gas and starts back up automatically upon starting the car. AND it comes with 2 wall plugs so you can take it in the house/hotel and use it as a dvd player either by itself, or to connect to a tv. I was really pleased with this and we will continue to use it for a LONG time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for a last minute roadtrip and within the two weeks one of the DVD players stopped working. They worked as intended otherwise.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thanks for writing a review. I'm sorry to know that this item broke. It does come with a One-Year Warranty, to start claiming it, please get in touch with us at http://www.insigniaproducts.com/support/contact.html. All the best! Fernanda-Insignia Products Specialist BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can play different movies at the same time but the sound is horrible.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this portable DVD, I am sorry to read this is happening with the sound of it so please remember that you are under a 1 year of manufacturers warranty that you can take advantage of to have this checked by your local Geek Squad team. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I do not recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke before we even used them...they do not stay closed and hard to change DVD when attached to car seats!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These won't stay secured and both screens wouldn't stay on most of the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Product great for traveling with lots of kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable DVD player quick for an upcoming vacation and this one looked the best. We got an open box item and actually love it. We had a very old DVD player previously and love that this one remembers where you are in the show when it comes back on. Also LOVE that my 4 kids can watch two different DVDs or the same one. Helps prevent the fighting that comes with traveling with 4 boys. My son did complain that some of the shows were hard to hear, but we could hook it up to the audio in the van and that helped. The only thing I am disappointed with is dealing with Best Buy customer service regarding problems with ordering it. But the product itself is great!

    I would recommend this to a friend