Customer Ratings & Reviews
- Model:
- NS-GPSMC9L
- |
- SKU:
- 6360866
Customer reviews
Rating 4.2 out of 5 stars with 439 reviews
(439 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 9' Micro-USB-to-USB Type A Cable's length, finding it particularly useful. They also praise its durability and affordable price, with many noting the cable's reliable performance. Positive feedback also highlights the convenient LED indicator. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long as expected. Not too bad though
I would recommend this to a friendRated 2 out of 5 stars
Honestly not as durable as I thought it would be
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia was a very cool brand. I like most of their stuff. This however, I don't. I have to position controller in a weird way in order to get a charge, especially when I'm playing a video game or charging my external battery bank. It still works but I'd rather not use it because of that reason.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work ok, it did its job like you wanted to, i have no complaints
I would recommend this to a friend- Cons mentioned:Defective
Rated 1 out of 5 stars
Worked once and hasn’t charged anything since
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually have issues with chargers but I specifically bought these for my daughters tablet and they don’t work. I eventually noticed after using them once that the plug was bent and actually fell apart. I will be returning them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Smith,
Thank you so much for providing us with your review on this cable, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 3 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken cable within Two weeks. Do not recomend to anybody.
No, I would not recommend this to a friendRated 3 out of 5 stars
Once dropped with controller attached hard to keep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright but needs to be more durable for when charging while gaming.
I would recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They get the job done but theyre definitely cheaply made
I would recommend this to a friendRated 1 out of 5 stars
Nice cord but defective from store...2x.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First cord would lose connection when moving cord by controller connection. While playing controlled would work but lose connection when moving cord. ( blue light would go on and off when moving cord). Returned for another identical cord. Second cord blue light stayed on but would not register controller being connected. Went back to PS4 cord and all worked as designed. Nice cord and i like the light on the end of the connector but that's all useless if it doesn't work. Will not be getting a 3rd replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you are hesitant regarding getting a new cord after already trying with two that did not worked. Your feedback is very important for us and it encourage us to improve our products. We hope that in the future you can give us another chance so we can change your view of our brand.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Cable had too high impedance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voltage drop was too high for My use. Xxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friend- Cons mentioned:Stopped working
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 2 or 3 days, then stopped working. I would have returned then but it would cost more in gas than it was worth.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Romeog187,
Thank you for taking the time to review this cable, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 2 out of 5 stars
just get the sony one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was disappointed after it broke only after a few weeks of use. i do like how long it was and that the tip has a little light that lights up when connected to the ps4.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Rafa,
I am very sorry to read about the experience you had with this cable, as a customer myself I know this is not what you were expecting. Please let us help you, follow the link at the end and we will gladly assist you to check what can be done, rest assured we are going to do our best.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Stopped working
Rated 1 out of 5 stars
Skip this product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked and couldn't return them, I stopped buying cords from best buy and stick strictly with amazon now.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Meh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a fair amount of use the part of the cable that goes into the ps4 just starts to slip out. This prevents use while playing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Sam.
I am definitely aware that this situation with your Micro USB-to-USB Type A Cable can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Rated 2 out of 5 stars
Was great, has become poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did what I wanted for first month now is no longer working consistently. Quite frustrating to have to place it in specific position to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that being able to trust our cables is very important and so, I would like to suggest that you contact us on the link below, so that we can check what available options can we offer you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Lasted 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looked at the cable today and noticed that power light was off. cable has been home under stress free conditions. do not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bee1,
Thank you for taking the time to review this cable, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 2 out of 5 stars
Was good for 2 months then stopped working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for 2 months then unexpectedly stopped working. No damage to it just stopped charging no matter what i try to do.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our cable. We apologize for all the trouble that you have
gone through with this unit, we now this situation can be really frustrating for you, but do not
worry, our team is here for you. Please get in contact with us in the link below, one of our agents
will try to help you solve this situation.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
It doesn’t really work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to charge my PS4 controller but it just doesn’t do that. I have to adjust it to a certain way for it to charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jockey00.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Cable since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Rated 2 out of 5 stars
It's okay..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lifespan & charge given to my devices were good, but the product didn't last to see a month with stable use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Stopped working after a few uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used less than 10 times to charge my phone then it stopped working. I had the same problem with a shorter version that lasted only a few days. Returned the shorter one and got my money back. Looking for my receipt for this one. It was the only USB to micro-USB cord Best Buy sold and was recommended by the staff there since they don't sell micro-USB charging cords.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your cable stopped working so soon after having a similar issue with a shorter version. We understand how important is to have a working product, specially if it is new. Please know that we appreciate your feedback and that you can contact us at any time on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Short life
Rated 1 out of 5 stars
Only lasted 4 days before it broke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not buy again does not last. Only worked for 4 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Becky,
Thank you so much for providing us with your review on this cable, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
