Customer Ratings & Reviews
- Model:
- NS-SDSK-MH
- SKU:
- 6422053
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the easy assembly, adjustable height, price, and sturdiness of the product. They appreciate that the desk is easy to put together, can be adjusted to different heights, is affordable, and is well-made. However, some customers have experienced issues with the motor, defects, control, weight, and cable management.
This summary was generated by AI based on customer reviews.
Wish I had never bought this junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had never bought this junk. The control did not work after just 1 days of use. Called the customer service couple of times they all said I can’t just replace only one part. But this desk is over 70lbs it was so hard for a single person to carry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Could you please try to press the up and down button at the same time at least 10 seconds?
not sure how I feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I recieved the item from the store, the desk did not raise. It is supposed to be a stand up desk - could be a motor malfunction but the "down" button works (the motor twitches even though the desk is fully lowered
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Standing Desk. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller broken out of box. Lower control button works however the button to adjust height is non responsive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I am sorry to hear that you are experiencing issues with your Insignia Adjustable Standing Desk. This is definitely not the experience we want for our customers. I would like to assist you in resolving this issue as quickly as possible. Please contact our customer service team for assistance. Thank you for bringing this to our attention. Your feedback is valuable to us in improving our products and services. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-adjustable-standing-desk-with-electronic-control-47-2-black/6422056.p?skuId=6422056
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was defective. The buttons do not work for lower and higher it. Save your time and money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience this has caused you. We take the quality of our products very seriously and we are sorry to hear that the standing desk did not meet your expectations. Please contact our customer service team for the assistance. We appreciate your feedback and will use it to improve our product. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-adjustable-standing-desk-with-electronic-control-47-2-mahogany/6422053.p?skuId=6422053
Broke just after the 1 year warranty!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The desk will not go up anymore and the only possible solution is to bring the desk back into Best Buy. There are no spare parts because Insignia has discontinued the desk!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ryan!
Thank you for taking the time to review our Insignia™ - Adjustable Standing Desk with Electronic Control - 47.2" - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Bad support service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad supports came without nuts and bolts. I called both parties which no one seems to know who the responsible party.
No, I would not recommend this to a friendFailed in less than 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 2 years. The burrow to raise the desk stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DeborahH,
Thank you for taking the time to review our Insignia™ - Adjustable Standing Desk with Electronic Control - 47.2" - Black. I understand you found it uncomfortable to use since the desk stopped working and did not last for 2 years and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Table Sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This table sucks, bought it again for the second time and the adapter to raise the table blew out again, what are the chances it happens twice.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend it. Barely even used it and now the mechanism to move it up and down doesn’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alligator1234,
Thank you for bringing this to our attention. We’re sorry you had a bad experience with our Insignia™ - Adjustable Standing Desk with Electronic Control - 47.2" - Oak since the up and down buttons would not work anymore. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Heigh adjustment is not working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very worst experience with standing desk. Dont buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rana,
Thank you for taking time to write a review our Insignia™ - Adjustable Standing Desk with Electronic Control - 47.2" - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
PULLING TEETH
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not go up or down and insigna is making me pulling teeth
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Security,
Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/
- Pros mentioned:Assembly, Height adjustment
Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and is alot bigger in person than in the picture. Also, very easy to assemble that was a plus. Took me about 5-10 minutes to put together.
I would recommend this to a friend - Pros mentioned:Sturdiness
Worth the investment.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, it does the job well. Those who can’t sit for longer period this will be the best option. The quality for this in-house brand is acceptable and worth the investment.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ElmiA! Thank you for your feedback! We're glad to hear that you're finding the Insignia™ Adjustable Standing Desk with Electronic Control to be a worthwhile investment. It's great to know that it's helping you stay comfortable during longer periods of work. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your new desk! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-adjustable-standing-desk-with-electronic-control-47-2-oak/6472245.p?skuId=6472245
- Pros mentioned:Height adjustment
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect for me! When my legs begin to cramp from sitting too long...I raise the desk so that I can stand and finish my work!
I would recommend this to a friend - Pros mentioned:Sturdiness
Very Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice and sturdy adjustable desk that works well for home office use. All the parts were available. It was easy to put together but it does need two people.
I would recommend this to a friend - Pros mentioned:Sturdiness
Fantastic product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, have had the product now since 2020 and still going strong. no one issue with product, looking to get another one soon.
I would recommend this to a friend - Pros mentioned:Desk size
Adjustable work desk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The has been one of the best product I have purchased for my home/work office. It's the right length for my 2 desktop. It may not be like the ones in the corporations offices, but this will work perfect for me.
I would recommend this to a friend - Cons mentioned:Motor
Motor issue, faulty manufacturing, owner blaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. I've had this desk since August 2022, I don't put anything heavy on it and only put my laptop and one monitor on it. I don't sit on the desk and don't abuse the desk. Yet, the motor started malfunctioning all of a sudden and the desk refuses to move up. It will only move down. I called to try and get some help and all I was told was that the desk was out of warranty and anything to fix it or get a new one would come out of my own pocket, as if I have an extra $300 to just buy a new desk. It doesn't make sense that customers who don't abuse their desks and have the motors stop working have to suffer for the company's faulty manufacturing. The desk is less than 1.5 years old. I need to be able to move it up and down due to back problems. This is super frustrating. I was bounced around from Insignia to Geek Squad around 7 times with absolutely no real help and now I have nothing left but to use a faulty desk or pay for a potential expensive repair. When I finally agreed to have someone come and check out the desk, I was told by Insignia to talk to Geek Squad, and then Geek Squad told me they don't cover my product and told me to go back to Insignia. Now it doesn't look like anyone can fix the product so I'm not sure what they want me to do. I'm never purchasing from best buy or Insignia again. This was an extremely frustrating experience which is not surprising considering the amount of irritating experiences I've had with best buy. I was going to recommend this desk for a friend looking for one but that definitely won't happen anymore. Not sure what to even do now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Julia, Thank you for taking the time to leave a review of our Insignia™ - Adjustable Standing Desk with Electronic Control - 47.2" - Mahogany. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Sturdiness
Just the thing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a simple, sturdy, and inexpensive adjustable standing desk. Found it! And it was super easy to put together, too.
No, I would not recommend this to a friend - Pros mentioned:Height adjustment
Get up Stand up for your work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy another one it was so good. Thank you Best Buy
I would recommend this to a friend