Customer Ratings & Reviews
- Model:
- NS-ANT700HA
- SKU:
- 6510089
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent reception, ease of use, and range of this amplified HDTV antenna. Many appreciate the ability to receive numerous channels with good picture quality, and find the antenna easy to install and aesthetically pleasing. While some experienced issues with signal strength in certain weather conditions, the price point is generally considered favorable. A shorter cord length was a minor complaint for some users.
This summary was generated by AI based on customer reviews.
Waste of Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It barely picks up anything. No matter where I put it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your feedback regarding the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. I'm sorry to hear that you’re experiencing difficulties with reception.
A few factors can influence the performance of an indoor antenna, such as your location, the distance from broadcast towers, and potential obstructions like walls or buildings. Here are some tips that might help improve your signal:
1. Try placing the antenna near a window or higher up on a wall, as this can sometimes help with signal reception.
2. Experiment with the orientation of the antenna; sometimes turning it can make a difference in signal strength.
3. After adjusting the antenna, make sure to rescan for channels on your TV to ensure it detects any new signals.
4. Keep the antenna away from other electronic devices that may cause interference.
If you continue to have trouble, please feel free to reach out to us directly for further assistance. Your satisfaction is important to us, and we want to ensure you have the best experience possible with our product.
Thank you for your understanding, and we hope to help resolve this issue for you soon!
Poor reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor reception though I live under 60 miles from closest towers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SamM,
Thank you for sharing your feedback about the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We're sorry to hear that you're experiencing poor reception despite living within 60 miles of the closest towers. We understand how frustrating this can be.
Reception issues can sometimes be caused by various factors, such as the placement of the antenna or interference from other electronic devices. Please reach out to our customer service team for assistance in troubleshooting and improving your reception. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. Emman | Insignia Products
Did not perform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device couldn’t pull in a station 25 miles away let alone 60.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re sorry to hear that the device is not pulling in stations as expected. This is certainly not the performance we aim to provide.
Please contact our customer support team so we can assist you with troubleshooting steps or explore other solutions. We appreciate your patience and understanding as we work to resolve this issue for you. Keith | Insignia Product
Insignia Antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried this antenna in several locations and I am not getting any channels at all even though I KNOW there are several in the range this device is supposed to capture. Very disappointing!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EldonF! I am very sorry to hear that you have been experiencing difficulty with your Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna. It must be frustrating not being able to access the channels within the device's range despite knowing they are available. Please know that this seems to be an isolated issue and we would be happy to facilitate a return and exchange for you within 15 days of purchase to find a solution that works for you.
JC | Insignia Support https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Worked for 2 weeks then didn’t.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for 2 weeks, and completely useless after that. I have tried it I multiple places, including a window, no luck. I guess I can toss it out. Total waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The antenna did not work as advertised no matter what I did to it or where I placed it. It was returned to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the antenna did not meet your expectations despite your efforts to make it work. We appreciate you taking the time to share your experience and for returning the product. Your comments are valuable to us, and we'll use them to improve our offerings. Thank you for your honesty. - Carl | Insignia Products
DON'T RECOMMEND BUYING
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible antenna..i do not recommend buying this one. Best buy must know its crappy, cuz i received tnis Jan 14th, finally had.time to hook it up jan 31st. Qas no happy, qent to return ane i can't. So.i wasted $43
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HeatherO,
Thank you for writing a review about our Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work very well. Didn’t get as many channels as I was hoping
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We’re sorry to hear that it didn't meet your expectations in terms of channel reception. Antenna performance can vary based on location and other factors, but your feedback is important and can help others in their search for a suitable product. If you're still looking to improve your TV reception, considering other antenna options or trying different locations could be beneficial. We appreciate your input and hope you find a solution that works better for you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Not Recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in Salt Lake and tried it in Murray and could only get 2 channels and they were horrible.
No, I would not recommend this to a friendAntenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible reception! We have 5x local channels and this only picked up 1/2 of one.?! Don’t waste ur $$!!
No, I would not recommend this to a friendNot good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not pick up a lot of channels, also I live in a populated area.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Suggest to install the antenna as high as possible, face to the TV tower without concrete or metal materials blocking or stick to the window, re-scan the channel after moving localtion or rotate its direction.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work no matter where I placed the antenna.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We appreciate your feedback and understand how important it is to have a reliable antenna for your viewing needs. Your insights are valuable, and we are always looking for ways to enhance our products to better meet our customers' expectations. If you have any additional thoughts or experiences you'd like to share, we welcome your input! Jeth| Insignia Support. https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get all local channels even after i adjusted it and retuned my TV also tried it out on 2 other different TV at 2 different homes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RogelioG,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285.
Worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 60 mile range for this antenna is a joke. My building is on a hill. I'm 12 (air) miles from a Dayton tower and 10.5 (air) miles from a Cincinnati tower and I only get 5 stations no matter what location or direction I place it. Even free it's not worth installing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thank you for your review. Maybe a passive antenna is more suit for short distance.
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item didn’t work I forgot to return it. Absolute waste of money tried on multiple television
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear about your experience with the item. It’s disappointing to know that it didn’t work for you and that you were unable to return it. We understand how frustrating this must be, especially after trying it on multiple televisions. Your feedback is important to us, and we would like to help resolve this issue. Please reach out to our customer service team so we can assist you further. Thank you for bringing this to our attention. Keith | Insignia Support
Incompatibility Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to get it to work with four different TVs. Unsuccessful. I finally got it to work with the fifth. But would not buy it again due to incompatibility issues. They were all less than three years old.
No, I would not recommend this to a friendNo Good for Smart TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucked. Didn't work for me.Hard to assemble. Unable to find local or any tv channels.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize that the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna didn't meet your expectations. We're sorry to hear that it was difficult to assemble and didn't provide a clear signal for local or TV channels. We understand how frustrating that can be. We'd like to make it right and offer a full refund or a replacement with a new antenna that may better suit your needs. Additionally, we'll provide guidance on how to improve the antenna's performance or suggest alternative solutions. Please let us know how we can resolve this issue and provide you with a better viewing experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get any analog stations. Probably not compatible with my smart TV.
No, I would not recommend this to a friendNo good for my area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me, did not receive a single channel
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We appreciate your feedback and understand that every customer's experience is unique. Your insights are valuable to us, and we'll take them into consideration as we strive to enhance our products and customer satisfaction. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. I wish I could have returned V it but Best Buy has a horrible return policy and they never sent me my receipt.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Katie,
We apologize for your experience with this product, it is important for us to hear your feedback. In addition, the signal of the antenna depends on the area as well where you are living however if the area is good and the specification on the antenna says it should work on that specific mile but still it did not, so please contact us right away at (877) 467-4289 so we can further assist you.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285