Customer Ratings & Reviews
- Model:
- NS-ANT700HA
- |
- SKU:
- 6510089
Customer reviews
Rating 4.3 out of 5 stars with 1637 reviews
(1,637 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent reception, ease of use, and range of this amplified HDTV antenna. Many appreciate the ability to receive numerous channels with good picture quality, and find the antenna easy to install and aesthetically pleasing. While some experienced issues with signal strength in certain weather conditions, the price point is generally considered favorable. A shorter cord length was a minor complaint for some users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Only 2 channels came in and the quality was bad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely gets any digital channels, reception is terrible even on clear sky days.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not enough power range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the product didn't pick up hardly any channels , so we returned it the very next day. The search continues
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NatalieG,
Thanks for taking the time and effort to leave a review about our Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black (NS-ANT700HA). We apologize that our product did not satisfy your expectations. We always strive to improve our products and services, so we'll consider your feedback. If you need further assistance, please feel free to use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Rated 1 out of 5 stars
No reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In Phoenix AZ couldn't register a single OTA channel. Tried with 4 different receivers to no avail.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We appreciate your feedback and are always looking for ways to improve our products and services. Your input is valuable to us, and we will take it into consideration as we continue to enhance our offerings. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Rated 1 out of 5 stars
Didnt work for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didntbwork for us, we were only able to get one channel. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear ChristopherF, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products
Rated 1 out of 5 stars
Returned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up only a few channels. Returned the product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We are sorry to hear that you were not able to pick up the expected number of channels and ultimately decided to return the product.
Our goal is to provide a quality viewing experience, and we understand how frustrating it can be when a product does not meet your expectations. The performance of indoor antennas can vary based on several factors, including location, distance from broadcast towers, and potential obstructions. We recommend positioning the antenna near a window and experimenting with its placement to optimize signal reception.
If you are open to it, we would appreciate the opportunity to assist you further. Please feel free to reach out to our customer support team for any tips on improving reception or for assistance with selecting a different model that may better suit your needs.
We appreciate your feedback as it helps us improve our products and services. Thank you for considering Insignia, and we hope to serve you better in the future.
Rated 1 out of 5 stars
Unhappy Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the Geek squad’s help in installing it has never worked properly. I woul not recommend Best Buy as a seller nor the Geek Squad as having the competence to install properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get hardly any channels except Christian channels and a Spanish channel. Was hoping to get NBC, ABC, CBS and FOX but no luck.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We appreciate you taking the time to share your experience, as it helps us understand our customers' needs better. We hope you continue to explore options for enhancing your channel selection and enjoy your viewing experience! Jeth Insignia Support. https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Rated 1 out of 5 stars
Doesnt work, save ur money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of the reviews. Taped it to my bay window pointing directly at the transmitters . Single was still inconsistent.
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says 60 miles but it does not work at 50 miles.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We appreciate your feedback and are committed to improving our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Rated 1 out of 5 stars
You what you paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all, 80 channels but 12 to 20 keep loosing signal.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that you’re not impressed with the product and that you’re experiencing signal issues with 12 to 20 of the 80 channels. We understand how frustrating this can be and appreciate your feedback. Your input is valuable to us, and we will use it to improve our products and services. If there’s anything we can do to assist you further, please don’t hesitate to reach out. Keith | Insignia Support
Rated 1 out of 5 stars
Not recognized by my TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked it up to my Samsung Smart TV, and nothing…I tried troubleshooting, and i did it several times, and again, nothing. I am extremely frustrated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Holly,
Thanks for taking the time and effort to leave a review about our Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black (NS-ANT700HA). We're so sorry to hear that your TV is having trouble recognizing the antenna. Please feel free to reach out to our Customer Service team at 1-(877)-467-4289 or email us at insignia@bestbuy.com for further assistance. We appreciate your feedback and will work hard to improve our service.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Rated 1 out of 5 stars
Waste of Money and Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not pick up one channel! Poor! Do not buy!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're really sorry to hear about your experience with the antenna. It's disappointing when a product doesn’t meet expectations, especially when it fails to perform its primary function. The fact that it didn’t pick up any channels is certainly concerning. We understand how frustrating this must be, and we appreciate you bringing this to our attention. If you haven’t already, it might be worth checking if the antenna was set up correctly or if there might be any interference affecting signal reception. If you’re still within the return period, we encourage you to best buy customer support or return the product for a refund or exchange. Your feedback is valuable as we strive to improve our products and services. Thank you for sharing your thoughts, and we hope we can assist you in finding a solution that works better for your needs. Keith | Insignia Support https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Rated 1 out of 5 stars
Did not work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would probably work in an urban area, but not rural. Did not pick up one channel.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the TV antenna not picking up one channel, especially if you're located in a rural area. We understand the importance of reliable signal reception, and we apologize for any inconvenience this has caused you. While TV antennas can be affected by various factors such as distance from broadcast towers and geographic obstacles, we strive to provide products that meet the needs of our customers regardless of location. Your feedback is valuable, and we'll use it to improve the performance and effectiveness of our antennas. If you have any further questions or need assistance, please don't hesitate to reach out to us. We appreciate your feedback and thank you for choosing our product. Keith | Insignia Support https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Rated 1 out of 5 stars
Poor reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope didnr like this antenna. Kept gettiing breakage in the picture. It was sitting next to a window like the instructions stated for best resukts.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
One of our priorities is to make our customers more comfortable in using our product. For us to help you address the issue of this antenna and find the possible solution, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Can't catch a signal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor reception. Got more channels with a $9.99 antennae bought at Rite aid drug . Pulled in 39 channels vs.4.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the poor reception you experienced with our service. It is disappointing to hear that you were able to get more channels with $9.99 antennae from Rite Aid compared to our service. We strive to provide the best possible service to our customers and will investigate the reception issues you encountered. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Rated 1 out of 5 stars
TV antenna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost channels with this Antenna should have kept old
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your experience with the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We're sorry to hear that you're having trouble maintaining a stable connection and have lost channels.
We understand how frustrating this can be, especially when you rely on your antenna for quality entertainment. It's important to ensure that the antenna is positioned optimally and that it's receiving signals from nearby broadcast towers. Depending on your location, sometimes adjusting the angle or location of the antenna can significantly improve reception.
If you haven't done so already, we recommend trying the following steps:
1. Reposition the antenna near a window or higher up, if possible.
2. Scan for channels after making adjustments.
3. Ensure that there are no obstacles blocking the signal, like thick walls or large furniture.
If you're still experiencing issues, please don't hesitate to reach out to our customer support team. We're here to help troubleshoot and ensure you have the best possible viewing experience.
Thank you again for your feedback, and we hope to resolve this matter for you soon.
Rated 1 out of 5 stars
Useless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt get no channels at all with this antenna . Returned it !!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the antenna didn't meet your expectations and that you experienced difficulties in getting any channels. We understand how frustrating it can be when a product doesn't perform as expected. If you haven't already, please feel free to reach out to our customer support team for further assistance or to explore alternative options. Your satisfaction is important to us, and we appreciate your feedback. Thank you for giving our product a try, and we apologize for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
Rated 1 out of 5 stars
Garbage Antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, and when I tried to return it Best Buy would no allow it! Terrible experience all around
No, I would not recommend this to a friendRated 1 out of 5 stars
Thumb Down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what expected, cheap and chezzy, dont work, not a good buy..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that our product didn't meet your expectations. Your feedback is important to us, and we'll use it to improve our offerings. If you have any specific concerns or if there's anything we can assist you with, please feel free to reach out to us. We're here to help. Keith | Insignia Support https://www.bestbuy.com/site/insignia-amplified-ultra-thin-indoor-hdtv-antenna-60-mile-range-black/6510089.p?skuId=6510089
















